Globiva Customer Support Executive Interview Questions and Answers for Freshers

Q1. Tell me about yourself
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Q2. What was your role and responsibilities in your previous company
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Q1. Tell me about yourself
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Q2. Respond to a particular scenario where the customer is dissatisfied and we are trying to make it right
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Q1. Self intro roles responsibilities
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Write about self intro and few grammar questions

Q1. About sales, just normal conversation
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Q1. Why should we hire you
Ans. 
I have a strong background in customer service, excellent communication skills, and a passion for helping customers.
• I have X years of experience in customer support roles, where I have consistently received positive feedback from customers.

• I am a great listener and problem-solver, able to quickly understand and address customer concerns.

• I am highly empathetic and patient, ensuring that customers feel heard and valued d...read more
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Q2. What's the package you need
Ans. 
I am looking for a competitive salary package that reflects my skills and experience.
• Looking for a salary package that aligns with industry standards

• Seeking opportunities for growth and advancement

• Open to negotiation based on the overall benefits package
Answered by AI
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A typing test to assess your typing speed and communication skills.

Q1. Self Intro and experience
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It included versant test

Assignemnt to write a essay about any provided topic

Q1. It was a technical operations round
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Q1. In which role do we have vacancy semi voice or the voice
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Q2. Non voice like backend executive
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