3 Firstsource Solutions Front Office Executive Interview Questions & Answers | Complete Prep Guide 2025

Firstsource Solutions Front Office Executive Interview Experiences

1 interview found

Front Office Executive Interview Questions & Answers

Sheik Sheikji

posted on 4 Sep 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Skill verifying by department oriented questions.

Round 3 - Technical

(2 Questions)

Q1. About technical related

Add your answer

Q2. Query about technical knowledge.

Add your answer

Round 4 - HR

(1 Question)

Q1. Self introduction and mindset of candidate related questions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Gain extreme corporate office knowledge but salary is highly low.

Top trending discussions

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Interview Tips & Stories

1d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 15 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. What's your salary expectations

Add your answer

Q2. What's your strength and weakness

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is best comapny I have experienced and I want to back here after sometime

Customer Service Executive Interview Questions & Answers

Infosys

Anonymous

posted on 5 Jul 2021

Interview Questionnaire

1 Question

Q1. How can i get HR contact for interview

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Need HR contact number

Customer Service Executive Interview Questions & Answers

Wipro

Anonymous

posted on 26 Feb 2021

Interview Questionnaire

1 Question

Q1. What is wipro

Add your answer

Customer Service Executive Interview Questions & Answers

Wipro

Anonymous

posted on 21 Mar 2021

I applied via Referral and was interviewed before Mar 2020. There were 5 interview rounds.

Interview Questionnaire

1 Question

Q1. Intro, strength and weakness with example, about studies , about hobbies with tricky questions, to sign a contract.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Selection process of Wipro is too good,
my advice is don't lie during interview, everything will be fine.

Customer Service Executive Interview Questions & Answers

TCS

Anonymous

posted on 26 Jan 2020

I applied via Walk-in and was interviewed in Dec 2019. There was 1 interview round.

Interview Questionnaire

8 Questions

Q1. Tell me something about yourself.

View 6 more answers

Q2. Regarding previous Organization.

Add your answer

Q3. Why did you left previous Organization.

Add your answer

Q4. What was your role in previous Organization.

Add your answer

Q5. Detail Explanation regarding previous Organization Process.

Ans.

Implemented a streamlined process for customer inquiries and complaints at XYZ Corp.

Conducted a thorough analysis of existing processes and identified areas for improvement
Developed and implemented a new system for tracking and resolving customer issues
Trained customer service team on new process and provided ongoing support
Monitored and evaluated the effectiveness of the new process through regular feedback and data a...

Answered by AI

View 1 more answer

Q6. Regarding Hobby

Add your answer

Q7. Job stability

Add your answer

Q8. And what you think about TCS.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be Confidante and Answer those.
Don't get scared, it's just a basics questions.

Customer Service Executive Interview Questions & Answers

Wipro

Anonymous

posted on 3 May 2021

Interview Questionnaire

1 Question

Q1. How will you handle Customers

Ans.

I will handle customers by actively listening to their concerns, empathizing with their situation, and providing prompt and effective solutions.

Actively listen to customers to understand their needs and concerns
Show empathy and understanding towards customers' situations
Provide prompt and effective solutions to address customers' issues
Maintain a positive and professional attitude throughout the interaction
Follow up wi

Answered by AI

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Customer Service Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 11 Feb 2021

I applied via Referral and was interviewed before Feb 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. Self introduction and hobby and job related question.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be simple as you need don't be oversmart. They are looking for your patience.

Customer Service Executive Interview Questions & Answers

Accenture

Anonymous

posted on 10 Oct 2020

I applied via Referral and was interviewed before Oct 2019. There were 5 interview rounds.

Interview Questionnaire

1 Question

Q1. 1.In which kind of process would you like to hire me 2.What will be my position and work 3.what will be my salary 4.Is there any target? 5.When will I get my increment in salary 6.Are there any incentives?...

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Whenever you go for a interview first maintain ur attitude well.Dress up in formal,Trim ur hairs n beard be clean.Be optimistic.Communicate In a good manner with recruiter don't show ur cheap tricks.Ask whatever doubts u have especially about ur salary.Try to know for whom ur working or which company u r going to work. know before they tell u about the company.Maintain a good relationship with ur higher authority for ur future it will lead to ur growth.Give the best of yours.

Customer Service Executive Interview Questions & Answers

Tech Mahindra

posted on 14 Jul 2022

I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - HR

(1 Question)

Q1. Qualifications and experience

Add your answer

Round 2 - HR

(1 Question)

Q1. Situation questions, language proficiency

Add your answer

Round 3 - HR

(1 Question)

Q1. Commitment to work for the company for a long term

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be natural and upsell about your good quality

Firstsource Solutions Interview FAQs

How many rounds are there in Firstsource Solutions Front Office Executive interview?

Firstsource Solutions interview process usually has 4 rounds. The most common rounds in the Firstsource Solutions interview process are Aptitude Test, Technical and HR.

What are the top questions asked in Firstsource Solutions Front Office Executive interview?

Some of the top questions asked at the Firstsource Solutions Front Office Executive interview -

Query about technical knowled...read more
About technical rela...read more

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Firstsource Solutions Front Office Executive Salary

based on 4 salaries

₹1.8 L/yr - ₹3.1 L/yr

6% less than the average Front Office Executive Salary in India

View more details

Firstsource Solutions Salaries in India

Senior Analyst 2.2k salaries	₹0 L/yr - ₹0 L/yr
Analyst 1.7k salaries	₹0 L/yr - ₹0 L/yr
Customer Service Associate 1.1k salaries	₹0 L/yr - ₹0 L/yr
Associate 1k salaries	₹0 L/yr - ₹0 L/yr
Senior Associate 993 salaries	₹0 L/yr - ₹0 L/yr