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Excitel Broadband Interview Questions, Process, and Tips

Updated 30 Dec 2024

Top Excitel Broadband Interview Questions and Answers

View all 28 questions

Excitel Broadband Interview Experiences

Popular Designations

49 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Jun 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Tell me about yourself and background!
  • Ans. 

    I am a BPO Executive with a strong background in customer service and team management.

    • I have over 5 years of experience in the BPO industry, working with both domestic and international clients.

    • I have a proven track record of exceeding customer satisfaction targets and achieving high-quality service delivery.

    • I am skilled in managing and motivating teams, ensuring productivity and efficiency.

    • I have excellent communicati...

  • Answered by AI
  • Q2. Tell me about the company & CEO?
  • Ans. 

    The company is a leading BPO service provider with a strong reputation in the industry.

    • The company has been in operation for over 10 years.

    • It offers a wide range of BPO services including customer support, technical support, and back-office operations.

    • The company has a global presence with multiple delivery centers in different countries.

    • The CEO is known for their strategic leadership and has successfully grown the com...

  • Answered by AI
  • Q3. What kind of technical issue have you faced in broadband?
  • Ans. 

    I have faced issues with slow internet speed and frequent disconnections in broadband.

    • Slow internet speed

    • Frequent disconnections

  • Answered by AI
  • Q4. If customer called you for the issue how will you talk and solve their queries!?

Interview Preparation Tips

Interview preparation tips for other job seekers - •Be confident.
•Listen carefully and then answer with
patience.
•Prepare yourself before going for
interview.

Skills evaluated in this interview

BPO Executive Interview Questions asked at other Companies

Q1. What is BPO and why it is important for the company?
View answer (4)

Sme Associate Interview Questions & Answers

user image Anonymous

posted on 20 Aug 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Pc specs, internet connection available or not
  • Q2. Which processor do you have in your pc..?
  • Ans. 

    I have an Intel Core i7 processor in my PC.

    • Intel Core i7 processor

    • High performance

    • Multiple cores

    • Good for multitasking

  • Answered by AI
Round 3 - Aptitude Test 

How to manage with study and job at same time

Skills evaluated in this interview

Sme Associate Interview Questions asked at other Companies

Q1. suppose in case if HA cable gets faulty in active-active mode what will happen ?
View answer (1)

I applied via Approached by Company and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. They just check you last draws salary and account statement
  • Q2. No technical round

Interview Preparation Tips

Interview preparation tips for other job seekers - Not a good place to work
Over target
Low salary

Quality Analyst Interview Questions asked at other Companies

Q1. How you will maintain the balance between operations and quality so that they do not have any conflicts of interest
View answer (3)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What do you know about broadband
  • Ans. 

    Broadband refers to high-speed internet access that is always on and faster than traditional dial-up access.

    • Broadband is a type of internet connection that provides high-speed data transmission.

    • It is always on and does not require dialing up like traditional dial-up access.

    • Broadband can be delivered through various technologies such as DSL, cable, fiber-optic, and satellite.

    • It allows for faster download and upload spee...

  • Answered by AI
  • Q2. Are you willing to work hard

Interview Preparation Tips

Interview preparation tips for other job seekers - Always go for training and take atleast 2-4 days training

Skills evaluated in this interview

Field Sales Officer Interview Questions asked at other Companies

Q1. Breif us about Diabetes & tell something about Anti - diabetic drugs
Add answer

Excitel Broadband interview questions for popular designations

 Network Engineer

 (5)

 Field Engineer

 (4)

 Team Lead

 (3)

 Sme Associate

 (2)

 Field Sales Executive

 (2)

 Quality Analyst

 (1)

 Data Analyst

 (1)

 Assistant Manager

 (1)

Interview experience
3
Average
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Why did you left the your last job.
  • Q2. Some of the technical question was there...........................
  • Q3. Introduction was also the part of the interview.
  • Q4. Also asked the configuration of the laptop.
  • Q5. Unable to remember the rest of the interviewer questions...
  • Q6. Very long the before happend to remember the questions...

Interview Preparation Tips

Interview preparation tips for other job seekers - - Figure out what question, what interviewer commonly ask in interview and even discover what salary you are likely to be paid.
- Pump yourself up and stay positive.
- Never stop job searching even when you will not get employed.
- never be overconfident.
- help to others when they are needed
- search the comfortable zone where you can perform well.

Quote-" life never creates barrier where you are the best for/on the work"

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

Get interview-ready with Top Excitel Broadband Interview Questions

Technician Interview Questions & Answers

user image Anonymous

posted on 6 Oct 2022

I applied via Job Portal and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Excitel boardband ERP 3 year experience
  • Q2. Router configuration ./optical fiber failed resolved

Interview Preparation Tips

Interview preparation tips for other job seekers - Interested for teachnical field for excitel boardband

Technician Interview Questions asked at other Companies

Q1. What kinds of pipe used for hot and cold water supply ?
View answer (8)
Round 1 - One-on-one 

(2 Questions)

  • Q1. What do you know about sales
  • Ans. 

    Sales is the process of persuading a potential customer to buy a product or service.

    • Sales involves identifying potential customers and their needs

    • It requires effective communication and negotiation skills

    • Salespeople must be knowledgeable about the product or service they are selling

    • Closing the sale is the ultimate goal of the sales process

    • Sales can be done through various channels such as telesales, face-to-face, onlin

  • Answered by AI
  • Q2. What do you know about the company excitel
Round 2 - One-on-one 

(1 Question)

  • Q1. Why should I hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, know about the company details like Stablish Ament

Telesales Agent Interview Questions asked at other Companies

Q1. What do you know about sales
View answer (1)

Sme Executive Interview Questions & Answers

user image Anonymous

posted on 15 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Question regarding yourself
  • Q2. You have to prepare for every question could be asked related to the job profile
Round 2 - Technical 

(1 Question)

  • Q1. I was selected as sme technical support so questions asked about switching routing basic of networking so prepared questions about job profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Improve your communication work on English and as well as technical questions

Sme Executive Interview Questions asked at other Companies

Q1. What is Bpo and what do you think about Bpo
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. How to configure router
  • Ans. 

    To configure a router, access the router's web interface and enter the necessary settings.

    • Connect to the router via Ethernet or Wi-Fi

    • Open a web browser and enter the router's IP address

    • Enter the login credentials (usually admin/admin)

    • Navigate to the settings page and configure as needed

    • Save the changes and restart the router

  • Answered by AI
  • Q2. How many ways you can connect your computer with Internet
  • Ans. 

    There are several ways to connect a computer to the internet.

    • Wired connection through Ethernet cable

    • Wireless connection through Wi-Fi

    • Mobile hotspot using a smartphone or tablet

    • Dial-up connection using a phone line and modem

    • Satellite connection

    • Broadband connection through DSL or cable modem

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Excitel Broadband Customer Support Executive interview:
  • Basic networking
  • Routing
  • device configuration
Interview preparation tips for other job seekers - Interview is very easy
All you need to do is reply the question asked

Skills evaluated in this interview

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. New job APL and this job experience

Top Excitel Broadband Network Engineer Interview Questions and Answers

Q1. What is subnetting and router work on which layer
View answer (2)

Network Engineer Interview Questions asked at other Companies

Q1. TCP/IP layers, why is transport needed for communication? What is Subnet mask and how does it help in data communication. Why is Vlan needed? Based on what information does a switch and router send a packet or frame? Types of arp, What is p... read more
View answer (2)

Excitel Broadband Interview FAQs

How many rounds are there in Excitel Broadband interview?
Excitel Broadband interview process usually has 1-2 rounds. The most common rounds in the Excitel Broadband interview process are Technical, HR and Resume Shortlist.
How to prepare for Excitel Broadband interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Excitel Broadband. The most common topics and skills that interviewers at Excitel Broadband expect are Networking, Sales, Communication Skills, Troubleshooting and Telecom.
What are the top questions asked in Excitel Broadband interview?

Some of the top questions asked at the Excitel Broadband interview -

  1. How many ways you can connect your computer with Inter...read more
  2. What will you do if customer is facing internet problem and is not comi...read more
  3. what is meant IPconfig,IPV4,IPV6,Subnet mask, different types of LAN's,...read more
How long is the Excitel Broadband interview process?

The duration of Excitel Broadband interview process can vary, but typically it takes about less than 2 weeks to complete.

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Excitel Broadband Interview Process

based on 51 interviews

Interview experience

4
  
Good
View more

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Excitel Broadband Reviews and Ratings

based on 474 reviews

3.6/5

Rating in categories

3.4

Skill development

3.4

Work-life balance

3.5

Salary

3.1

Job security

3.2

Company culture

3.0

Promotions

3.2

Work satisfaction

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