10+ Sme Executive Interview Questions and Answers

Bpo stands for Business Process Outsourcing. It involves contracting non-core business functions to a third-party provider.

• Bpo is a cost-effective way for companies to delegate tasks such as customer service, data entry, and accounting to specialized providers.

• It allows companies to focus on their core competencies and improve efficiency.

• Bpo providers are typically located in countries with lower labor costs, such as India and the Philippines.

• Examples of Bpo companies include...read more

Percentage represents a proportion out of 100, while percentile represents a specific position in a dataset.

• Percentage is a relative measure, while percentile is an absolute measure.

• Percentage is used to compare parts of a whole, while percentile is used to compare a value to a distribution.

• Examples where mean is greater than median: skewed right distributions, such as income distribution or test scores with a few high outliers.

Normalization is the process of organizing data in a database to eliminate redundancy and improve data integrity.

• Normalization helps in reducing data redundancy by breaking down a large table into smaller, more manageable tables.

• It ensures that each piece of data is stored only once, reducing the chances of inconsistencies.

• Normalization follows a set of rules called normal forms, such as First Normal Form (1NF), Second Normal Form (2NF), etc.

• Rank and dense rank are used in SQ...read more

I prioritize clarity, respect, and active listening when communicating with higher authorities to ensure effective dialogue.

• Establish clear objectives: Before approaching, I define what I want to achieve, such as seeking approval for a project.

• Use concise language: I focus on being direct and to the point, avoiding jargon that may confuse the message.

• Practice active listening: I ensure I understand their perspective by paraphrasing their points and asking clarifying questions...read more

Document preparation involves creating, formatting, and organizing documents for clarity and professionalism.

• Understanding document types: Reports, proposals, and memos require different formats.

• Utilizing software tools: Proficiency in Microsoft Word or Google Docs for formatting.

• Attention to detail: Ensuring correct grammar, punctuation, and spelling.

• Incorporating visuals: Using charts and images to enhance understanding.

• Version control: Keeping track of document revisions a...read more

Improving engagement metric by enhancing communication, providing valuable content, and creating interactive experiences.

• Enhance communication with regular updates and personalized messages.

• Provide valuable content that is relevant and interesting to the audience.

• Create interactive experiences such as polls, quizzes, and live Q&A sessions to increase engagement.

• Utilize social media platforms to connect with the audience and encourage participation.

• Analyze data to understand w...read more

Ixigo is a travel search engine that helps customers find the best deals on flights, hotels, and transportation.

• Ixigo aggregates information from various travel websites to provide customers with the most comprehensive search results.

• Customers can compare prices and book directly through Ixigo's platform.

• Ixigo also offers features such as fare alerts and trip planning tools to help customers save time and money.

• For example, a customer can use Ixigo to search for flights from ...read more

I will handle customer preferences by actively listening to their needs, offering personalized solutions, and continuously seeking feedback for improvement.

• Actively listen to customer feedback and preferences

• Offer personalized solutions based on customer preferences

• Continuously seek feedback for improvement

• Adapt products or services based on customer preferences

• Provide excellent customer service to ensure satisfaction

Utility knowledge refers to practical information that enhances decision-making and problem-solving in various contexts.

• Utility knowledge is often context-specific, aiding in real-world applications.

• For example, a mechanic's knowledge of engine repair is utility knowledge for car maintenance.

• In business, understanding market trends is utility knowledge for strategic planning.

• Utility knowledge can be gained through experience, education, or training.

Accruals are adjustments made to financial statements to ensure expenses and revenues are recorded in the period they occur.

• Accruals involve recognizing revenues and expenses before cash transactions occur.

• Accruals help match expenses with revenues in the same accounting period.

• Accruals are reversed when the actual cash transaction takes place.

• Example: Accrued salaries are recorded as an expense in the period they are earned, even if they are paid in the following period.

NMR spectroscopy is a technique used to study the structure, composition, and dynamics of molecules by analyzing their nuclear magnetic resonance.

• NMR spectroscopy uses the principle of nuclear magnetic resonance to provide information about the chemical environment and interactions of atoms in a molecule.

• It involves applying a strong magnetic field to a sample and then measuring the absorption and emission of electromagnetic radiation by the atomic nuclei.

• The resulting spectr...read more

Shrinkage refers to the loss of inventory due to theft, damage, errors, or other factors.

• Shrinkage can occur in retail stores when items are stolen by customers or employees.

• Shrinkage can also happen in warehouses due to damaged goods or errors in inventory management.

• Retailers often track shrinkage as a percentage of sales to monitor and reduce losses.

• Implementing security measures, improving inventory control, and training staff can help reduce shrinkage.

Working capital is the measure of a company's liquidity and operational efficiency.

• Working capital is the difference between current assets and current liabilities.

• It represents the funds available to a company for day-to-day operations.

• Positive working capital indicates a company's ability to meet short-term obligations.

• Negative working capital suggests a company may struggle to pay off its debts.

• Examples of current assets include cash, inventory, and accounts receivable.

• Cur...read more

CRC stands for Cyclic Redundancy Check, a method used to detect errors in data transmission.

• CRC is a type of hash function used to produce a checksum, which is a small, fixed-size value calculated from a larger set of data.

• The checksum is then transmitted along with the data and used at the receiving end to check for errors.

• If the checksum calculated at the receiving end does not match the transmitted checksum, it indicates that errors have occurred during transmission.

• CRC is...read more