10+ Sme Executive Interview Questions and Answers

Bpo stands for Business Process Outsourcing. It involves contracting non-core business functions to a third-party provider.

• Bpo is a cost-effective way for companies to delegate tasks such as customer service, data entry, and accounting to specialized providers.

• It allows companies to focus on their core competencies and improve efficiency.

• Bpo providers are typically located in countries with lower labor costs, such as India and the Philippines.

• Examples of Bpo companies include...read more

Percentage represents a proportion out of 100, while percentile represents a specific position in a dataset.

• Percentage is a relative measure, while percentile is an absolute measure.

• Percentage is used to compare parts of a whole, while percentile is used to compare a value to a distribution.

• Examples where mean is greater than median: skewed right distributions, such as income distribution or test scores with a few high outliers.

Normalization is the process of organizing data in a database to eliminate redundancy and improve data integrity.

• Normalization helps in reducing data redundancy by breaking down a large table into smaller, more manageable tables.

• It ensures that each piece of data is stored only once, reducing the chances of inconsistencies.

• Normalization follows a set of rules called normal forms, such as First Normal Form (1NF), Second Normal Form (2NF), etc.

• Rank and dense rank are used in SQ...read more

Improving engagement metric by enhancing communication, providing valuable content, and creating interactive experiences.

• Enhance communication with regular updates and personalized messages.

• Provide valuable content that is relevant and interesting to the audience.

• Create interactive experiences such as polls, quizzes, and live Q&A sessions to increase engagement.

• Utilize social media platforms to connect with the audience and encourage participation.

• Analyze data to understand w...read more

I will handle customer preferences by actively listening to their needs, offering personalized solutions, and continuously seeking feedback for improvement.

• Actively listen to customer feedback and preferences

• Offer personalized solutions based on customer preferences

• Continuously seek feedback for improvement

• Adapt products or services based on customer preferences

• Provide excellent customer service to ensure satisfaction

Accruals are adjustments made to financial statements to ensure expenses and revenues are recorded in the period they occur.

• Accruals involve recognizing revenues and expenses before cash transactions occur.

• Accruals help match expenses with revenues in the same accounting period.

• Accruals are reversed when the actual cash transaction takes place.

• Example: Accrued salaries are recorded as an expense in the period they are earned, even if they are paid in the following period.

Shrinkage refers to the loss of inventory due to theft, damage, errors, or other factors.

• Shrinkage can occur in retail stores when items are stolen by customers or employees.

• Shrinkage can also happen in warehouses due to damaged goods or errors in inventory management.

• Retailers often track shrinkage as a percentage of sales to monitor and reduce losses.

• Implementing security measures, improving inventory control, and training staff can help reduce shrinkage.

Working capital is the measure of a company's liquidity and operational efficiency.

• Working capital is the difference between current assets and current liabilities.

• It represents the funds available to a company for day-to-day operations.

• Positive working capital indicates a company's ability to meet short-term obligations.

• Negative working capital suggests a company may struggle to pay off its debts.

• Examples of current assets include cash, inventory, and accounts receivable.

• Cur...read more

CRC stands for Cyclic Redundancy Check, a method used to detect errors in data transmission.

• CRC is a type of hash function used to produce a checksum, which is a small, fixed-size value calculated from a larger set of data.

• The checksum is then transmitted along with the data and used at the receiving end to check for errors.

• If the checksum calculated at the receiving end does not match the transmitted checksum, it indicates that errors have occurred during transmission.

• CRC is...read more