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Excitel Broadband BPO Executive Interview Questions and Answers

Updated 3 Dec 2023

Excitel Broadband BPO Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Jun 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Tell me about yourself and background!
  • Ans. 

    I am a BPO Executive with a strong background in customer service and team management.

    • I have over 5 years of experience in the BPO industry, working with both domestic and international clients.

    • I have a proven track record of exceeding customer satisfaction targets and achieving high-quality service delivery.

    • I am skilled in managing and motivating teams, ensuring productivity and efficiency.

    • I have excellent communicati...

  • Answered by AI
  • Q2. Tell me about the company & CEO?
  • Ans. 

    The company is a leading BPO service provider with a strong reputation in the industry.

    • The company has been in operation for over 10 years.

    • It offers a wide range of BPO services including customer support, technical support, and back-office operations.

    • The company has a global presence with multiple delivery centers in different countries.

    • The CEO is known for their strategic leadership and has successfully grown the com...

  • Answered by AI
  • Q3. What kind of technical issue have you faced in broadband?
  • Ans. 

    I have faced issues with slow internet speed and frequent disconnections in broadband.

    • Slow internet speed

    • Frequent disconnections

  • Answered by AI
  • Q4. If customer called you for the issue how will you talk and solve their queries!?

Interview Preparation Tips

Interview preparation tips for other job seekers - •Be confident.
•Listen carefully and then answer with
patience.
•Prepare yourself before going for
interview.

Skills evaluated in this interview

Interview questions from similar companies

I applied via Approached by Company and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic in introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes my experience is 3 years ago my job role and achivment

I applied via Recruitment Consulltant and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - OFF ROLL JOB 

(2 Questions)

  • Q1. NORMAL QUESTION NOYHING ELES
  • Q2. FOCUS YOUR C,V AND EXEL MUST LEARN V LOOK UP

Interview Preparation Tips

Interview preparation tips for other job seekers - THIS IS OFFROLL JOB DONT DO IT DIRECT GO GENIUS CONSULTENCY

I applied via LinkedIn and was interviewed in Aug 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. They asked about me and about my jobs in previous company. Then how to mange your team members and attrition percentage and discuss about my technical knowledge. Working hours..
  • Q2. Please speak reality what are you doing in current company. You want to speek very strong for every question. Don't think about language.. If you know some little English, you would approach by the same.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't afraid and open talk positive speech somehow they arrange interview you should attend on time even they could arranged by zoom or skype etc..Because they arranged his manager free time only. That's enough. All the best

I applied via Walk-in and was interviewed before May 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell About your self and why You are choosing this job
  • Q2. Communication skills

Interview Preparation Tips

Topics to prepare for Bharti Airtel Team Lead interview:
  • Networking Skills
Interview preparation tips for other job seekers - Tell very boldly and confidentiality

I applied via Referral and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

On sale and distribution

Interview Preparation Tips

Interview preparation tips for other job seekers - After interview then finalled post and location

Team Lead Interview Questions & Answers

Jio user image Anonymous

posted on 13 Oct 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic know how about operations.
Round 3 - One-on-one 

(1 Question)

  • Q1. Was asked about basic contact centre KPIS
Round 4 - One-on-one 

(1 Question)

  • Q1. Same like the 2nd question and other details as well.

Interview Preparation Tips

Interview preparation tips for other job seekers - DO NOT EVER JOIN JIO

Team Lead Interview Questions & Answers

Hathway user image hemanth kumar

posted on 20 Jun 2023

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Taking interview in senior manager fully conducted in past experience
Round 3 - Technical 

(1 Question)

  • Q1. What is optical Planning about ofc projects Material management Man power management
  • Ans. 

    Optical planning involves managing projects, materials, and manpower for optical fiber cable installations.

    • Optical planning focuses on designing and implementing optical fiber cable projects.

    • Material management includes procuring, storing, and distributing necessary materials for the projects.

    • Manpower management involves assigning tasks, scheduling work, and ensuring efficient use of resources.

    • Examples: Creating a deta...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. PREVIOUS EXPERIENCE
Round 3 - HR 

(1 Question)

  • Q1. FOR PREVIOUS AND CURRENT CTC

Interview Preparation Tips

Interview preparation tips for other job seekers - OVERALL GOOD

I applied via Referral and was interviewed in Oct 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is the loss in Fiber for 1km
  • Ans. 

    The loss in Fiber for 1km depends on various factors such as fiber type, wavelength, and splicing techniques.

    • The loss in Fiber for 1km can range from 0.2 dB/km to 0.5 dB/km for single-mode fibers.

    • For multimode fibers, the loss can be higher, ranging from 2 dB/km to 6 dB/km.

    • Different wavelengths of light can also affect the loss, with some wavelengths experiencing higher attenuation than others.

    • The quality of splicing t...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be polite and pls answer by understanding the question what the interviewer asked.
Don't give answer unstabley

Excitel Broadband Interview FAQs

How many rounds are there in Excitel Broadband BPO Executive interview?
Excitel Broadband interview process usually has 2 rounds. The most common rounds in the Excitel Broadband interview process are Resume Shortlist and HR.
What are the top questions asked in Excitel Broadband BPO Executive interview?

Some of the top questions asked at the Excitel Broadband BPO Executive interview -

  1. What kind of technical issue have you faced in broadba...read more
  2. If customer called you for the issue how will you talk and solve their querie...read more

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Excitel Broadband BPO Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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