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Excitel Broadband BPO Executive Interview Questions and Answers

Updated 3 Dec 2023

Excitel Broadband BPO Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Jun 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Tell me about yourself and background!
  • Ans. 

    I am a BPO Executive with a strong background in customer service and team management.

    • I have over 5 years of experience in the BPO industry, working with both domestic and international clients.

    • I have a proven track record of exceeding customer satisfaction targets and achieving high-quality service delivery.

    • I am skilled in managing and motivating teams, ensuring productivity and efficiency.

    • I have excellent communicati...

  • Answered by AI
  • Q2. Tell me about the company & CEO?
  • Ans. 

    The company is a leading BPO service provider with a strong reputation in the industry.

    • The company has been in operation for over 10 years.

    • It offers a wide range of BPO services including customer support, technical support, and back-office operations.

    • The company has a global presence with multiple delivery centers in different countries.

    • The CEO is known for their strategic leadership and has successfully grown the com...

  • Answered by AI
  • Q3. What kind of technical issue have you faced in broadband?
  • Ans. 

    I have faced issues with slow internet speed and frequent disconnections in broadband.

    • Slow internet speed

    • Frequent disconnections

  • Answered by AI
  • Q4. If customer called you for the issue how will you talk and solve their queries!?

Interview Preparation Tips

Interview preparation tips for other job seekers - •Be confident.
•Listen carefully and then answer with
patience.
•Prepare yourself before going for
interview.

Skills evaluated in this interview

Interview questions from similar companies

I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Seles Questions .feld work.
  • Q2. Feld Executive
  • Q3. Members Deal
  • Q4. Products

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about your self
Round 3 - One-on-one 

(1 Question)

  • Q1. Introduction sales pitch

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Work experience on discrete manufacturing
  • Ans. 

    I have 3 years of work experience in discrete manufacturing.

    • I have worked in a production line environment where products are manufactured in batches.

    • I have experience in setting up and operating machinery such as CNC machines and assembly lines.

    • I have knowledge of quality control processes and have worked with various measuring tools.

    • I have also worked on process improvement projects to increase efficiency and reduce ...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. About previous experiences, shot term and long term goals
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Better study and crack this one. Its easy

Round 2 - Coding Test 

A bit difficult and more logic based

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy if you are totally updated and study properly
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Very appropriate questions
Round 3 - Technical 

(1 Question)

  • Q1. About yourself why you select
Round 4 - HR 

(1 Question)

  • Q1. Discussion with salary

I applied via Referral and was interviewed in Oct 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About Optical fiber
  • Q2. How it works

Interview Preparation Tips

Interview preparation tips for other job seekers - Just say what you know and be confident.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced Senior Executive with a proven track record in leading teams and driving business growth.

    • Over 10 years of experience in senior leadership roles

    • Successfully implemented strategic initiatives resulting in increased revenue by 30%

    • Strong communication and negotiation skills

    • Led cross-functional teams to achieve company goals

    • MBA in Business Administration from a top university

  • Answered by AI
  • Q2. Difficult situation while working
  • Ans. 

    Dealing with a difficult situation while working

    • Handled a project delay by reallocating resources and adjusting timelines

    • Resolved a conflict between team members by facilitating open communication

    • Managed a difficult client by actively listening to their concerns and finding solutions

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go with the flow and give honest answers.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Technical question about required role
Round 3 - One-on-one 

(1 Question)

  • Q1. Final round with General Manager
Round 4 - HR 

(1 Question)

  • Q1. Salary Discussion
Round 5 - One-on-one 

(1 Question)

  • Q1. Relase the offer letter
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Concerned HR asked about earlier employment reference.

Interview Preparation Tips

Interview preparation tips for other job seekers - To be mentioned the fact and truthful informations only.

Excitel Broadband Interview FAQs

How many rounds are there in Excitel Broadband BPO Executive interview?
Excitel Broadband interview process usually has 2 rounds. The most common rounds in the Excitel Broadband interview process are Resume Shortlist and HR.
What are the top questions asked in Excitel Broadband BPO Executive interview?

Some of the top questions asked at the Excitel Broadband BPO Executive interview -

  1. What kind of technical issue have you faced in broadba...read more
  2. If customer called you for the issue how will you talk and solve their querie...read more

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Excitel Broadband BPO Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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