Excitel Broadband Interview Questions, Process, and Tips

Experienced finance professional with a strong background in financial analysis and strategic planning.

• Over 10 years of experience in finance roles

• Expertise in financial modeling and forecasting

• Proven track record of improving financial performance

• Strong analytical skills and attention to detail

• Effective communicator and team player

Seeking new challenges and growth opportunities in a larger organization.

• Desire for career advancement

• Limited growth opportunities in previous company

• Seeking new challenges and experiences

Different sections of TDS include salary, interest on securities, dividends, etc. Rates vary based on the type of payment.

• Section 192: TDS on salary

• Section 194A: TDS on interest other than interest on securities

• Section 194B: TDS on winnings from lotteries, crossword puzzles, etc.

• Section 194C: TDS on payment to contractors and sub-contractors

• Section 194J: TDS on professional or technical services

• Rates vary from 1% to 30...read more

Implemented automated financial reporting system to streamline processes and improve accuracy.

• Implemented automated financial reporting system using software like SAP or Oracle

• Developed custom scripts to automate data entry and reconciliation processes

• Integrated financial systems to eliminate manual data transfer errors

• Trained team members on new procedures and software usage for efficient implementation

I am a dedicated and results-driven professional with a strong background in customer retention and relationship management.

• Over 5 years of experience in customer retention roles

• Proven track record of increasing customer loyalty and reducing churn rates

• Strong communication and negotiation skills

• Proficient in data analysis and CRM systems

• Passionate about delivering exceptional customer service

Yes, I have experience in customer retention strategies and implementing programs to improve customer loyalty.

• Implemented customer loyalty programs to increase retention rates

• Analyzed customer feedback to identify areas for improvement

• Utilized data analytics to track customer behavior and preferences

• Collaborated with cross-functional teams to develop retention strategies

Yes, I have experience handling customers on call in my previous roles.

• Handled customer inquiries and complaints over the phone

• Provided solutions and assistance to customers to ensure satisfaction

• Used active listening and communication skills to address customer needs

• Maintained a professional and friendly demeanor during all interactions

Yes, I have experience handling customers calmly in various situations.

• I have a proven track record of remaining calm and composed when dealing with upset customers.

• I am skilled at de-escalating tense situations and finding solutions to customer issues.

• I prioritize active listening and empathy to understand the customer's perspective and address their concerns effectively.