Excitel Broadband Customer Care Executive Interview Questions and Answers

Better study and crack this one. Its easy

A bit difficult and more logic based

Q1. Tell me about your self
Add your answer

Q1. Introduction sales pitch
Add your answer

Q1. What is your professional reference?
Ans. 
My professional reference is my previous supervisor at XYZ Company.
• My previous supervisor can attest to my leadership skills and accomplishments.

• They can provide insight into my work ethic and ability to handle challenging situations.

• They can verify my track record of successfully managing teams and projects.
Answered by AI
Add your answer
Q2. What is your expected salary?
Ans. 
My expected salary is negotiable and dependent on the overall compensation package offered.
• My expected salary is based on my experience, skills, and the responsibilities of the role.

• I am open to discussing the salary range during the negotiation process.

• I am looking for a competitive salary that reflects my qualifications and contributions to the company.
Answered by AI
Add your answer

Round wad good in that topic, very excited.

Q1. What is Telecom
Ans. 
Telecom refers to the technology and industry related to communication over long distances using various mediums such as telephone lines, satellites, and fiber optics.
• Telecom stands for telecommunications, which involves the transmission of information over long distances.

• It includes various technologies such as telephone networks, internet services, and wireless communication.

• Examples of telecom companies include AT&T...read more
Answered by AI
Add your answer
Q2. What is Gpon technology
Ans. 
GPON (Gigabit Passive Optical Network) is a technology used in telecommunications networks for delivering high-speed internet, TV, and phone services.
• GPON uses passive optical splitters to divide the fiber optic signal among multiple users.

• It provides higher bandwidth and longer reach compared to traditional copper-based networks.

• GPON technology is commonly used by ISPs to deliver fiber-to-the-home (FTTH) services.

• Exam...read more
Answered by AI
Add your answer

Q1. It was an good experience in that time.
Add your answer

Q1. It's about networking
Add your answer
Q2. OSN layers definition
Ans. 
OSI layers refer to the Open Systems Interconnection model, which defines a networking framework to implement protocols in seven layers.
• OSI stands for Open Systems Interconnection

• There are seven layers in the OSI model: Physical, Data Link, Network, Transport, Session, Presentation, and Application

• Each layer has specific functions and communicates with the adjacent layers

• Example: Physical layer deals with physical conn...read more
Answered by AI
Add your answer
Q3. Types of network
Ans. 
Types of network include LAN, WAN, MAN, WLAN, and VPN.
• LAN (Local Area Network) - used in small geographical areas like homes or offices

• WAN (Wide Area Network) - covers large geographical areas like cities or countries

• MAN (Metropolitan Area Network) - spans a city or large campus

• WLAN (Wireless Local Area Network) - uses wireless technology for connectivity

• VPN (Virtual Private Network) - provides secure access over a pub
Answered by AI
Add your answer
Q4. Protocols and optical fibre
Add your answer

English proficiency exams

Q1. Discussion about company, timings and salary
Add your answer