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Excitel Broadband Customer Support Executive Interview Questions and Answers

Updated 23 Dec 2022

Excitel Broadband Customer Support Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(2 Questions)

  • Q1. How to configure router
  • Ans. 

    To configure a router, access the router's web interface and enter the necessary settings.

    • Connect to the router via Ethernet or Wi-Fi

    • Open a web browser and enter the router's IP address

    • Enter the login credentials (usually admin/admin)

    • Navigate to the settings page and configure as needed

    • Save the changes and restart the router

  • Answered by AI
  • Q2. How many ways you can connect your computer with Internet
  • Ans. 

    There are several ways to connect a computer to the internet.

    • Wired connection through Ethernet cable

    • Wireless connection through Wi-Fi

    • Mobile hotspot using a smartphone or tablet

    • Dial-up connection using a phone line and modem

    • Satellite connection

    • Broadband connection through DSL or cable modem

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Excitel Broadband Customer Support Executive interview:
  • Basic networking
  • Routing
  • device configuration
Interview preparation tips for other job seekers - Interview is very easy
All you need to do is reply the question asked

Skills evaluated in this interview

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Self introduction

Interview Preparation Tips

Round: HR Interview
Experience: my self Uma Shankar I belong to U.P (Uttar Pradesh) I am pass out my 10th,12th from open school currently I am doing self-improvement course When I am tocking about my family in my family my father my mother and one elder brother and also me
I have total 3-year experience of sale and field executive
and last when you want to know about my hobbies playing game and also listening music and last and important traveling in out of city
That's all about me

Round: aspected salleary
Experience: I am telling about that in last company I am getting 14k CTC without convance then he was saying that they can provide me 16k CTC and i am agreed on this salary

I applied via Walk-in and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About last company

Interview Preparation Tips

Interview preparation tips for other job seekers - No

Interview Questionnaire 

1 Question

  • Q1.  what is the role of responsibility

I applied via Naukri.com and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Previous experience, roles and duties of work

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and share to any information properway
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. In which company were you working before. how many years of experience sales marketing
  • Ans. I am working in current company den broadband pvt ltd and my work experience current company 4 years
  • Answered Anonymously
  • Q2. How many years of experience sales marketing
  • Ans. 

    I have 5 years of experience in sales and marketing.

    • I have worked in various industries such as technology, retail, and healthcare.

    • I have successfully led sales teams to exceed targets and increase revenue.

    • I am proficient in developing and implementing sales strategies to drive business growth.

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Team management team ledar

Round 2 - Technical 

(2 Questions)

  • Q1. All problems sold team
  • Q2. H R team all interview questions

I applied via Referral and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Self introduction
  • Q2. Past experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence and clear
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. They will ask for your previous rules and responsibilities
  • Q2. They ask about your self introduction
Round 2 - One-on-one 

(2 Questions)

  • Q1. They ask that are you ok for rotiational shifts
  • Q2. Tell me about anything about customer service
  • Ans. 

    Customer service involves providing assistance and support to customers before, during, and after a purchase.

    • Customer service is essential for building and maintaining customer relationships

    • It involves addressing customer inquiries, resolving issues, and providing guidance

    • Good customer service can lead to customer satisfaction and loyalty

    • Examples: answering phone calls, responding to emails, handling returns and exchan

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join here they use the people for they work and they will not respond for our concerns and management have a attitude and waste to. Work in this company
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Waste of time to attend the interview
  • Q2. Waste of time to attend the interview instead of that prefer other jobs
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Excitel Broadband Interview FAQs

How many rounds are there in Excitel Broadband Customer Support Executive interview?
Excitel Broadband interview process usually has 2 rounds. The most common rounds in the Excitel Broadband interview process are Resume Shortlist and Technical.
What are the top questions asked in Excitel Broadband Customer Support Executive interview?

Some of the top questions asked at the Excitel Broadband Customer Support Executive interview -

  1. How many ways you can connect your computer with Inter...read more
  2. How to configure rou...read more

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Excitel Broadband Customer Support Executive Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more

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Excitel Broadband Customer Support Executive Salary
based on 17 salaries
₹2 L/yr - ₹3 L/yr
16% less than the average Customer Support Executive Salary in India
View more details

Excitel Broadband Customer Support Executive Reviews and Ratings

based on 4 reviews

3.2/5

Rating in categories

3.3

Skill development

2.8

Work-life balance

4.3

Salary

2.7

Job security

2.4

Company culture

1.9

Promotions

2.9

Work satisfaction

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