Excitel Broadband
20+ Ups Logistics Interview Questions and Answers
Q1. What is subnetting and router work on which layer
Subnetting is the process of dividing a network into smaller subnetworks. Routers operate at the network layer (Layer 3) of the OSI model.
Subnetting involves creating multiple smaller networks from a single larger network by dividing the IP address range.
It helps in efficient utilization of IP addresses and improves network performance by reducing broadcast traffic.
Routers operate at the network layer (Layer 3) of the OSI model and are responsible for forwarding data packets ...read more
Q2. What is ARP? what is pon
ARP stands for Address Resolution Protocol, used to map IP addresses to MAC addresses. PON stands for Passive Optical Network, a type of fiber-optic network.
ARP is used to resolve IP addresses to MAC addresses on a local network
ARP operates at the data link layer of the OSI model
PON is a type of fiber-optic network that uses passive optical splitters to serve multiple users
Q3. Lan card work on which layer?
Lan card works on the Data Link layer of the OSI model.
Lan card operates at Layer 2 of the OSI model, which is the Data Link layer.
It is responsible for the physical addressing of devices on the network.
Examples of Lan cards include Ethernet cards and wireless network adapters.
Q4. How many ways you can connect your computer with Internet
There are several ways to connect a computer to the internet.
Wired connection through Ethernet cable
Wireless connection through Wi-Fi
Mobile hotspot using a smartphone or tablet
Dial-up connection using a phone line and modem
Satellite connection
Broadband connection through DSL or cable modem
Q5. what is IP ......................?
IP stands for Internet Protocol, a set of rules governing the format of data sent over the internet.
IP is responsible for routing data packets between devices on a network.
It assigns a unique address to each device on the network, known as an IP address.
There are two versions of IP in use today: IPv4 and IPv6.
IPv4 addresses are 32-bit numbers, while IPv6 addresses are 128-bit numbers.
IP is a layer 3 protocol in the OSI model.
Examples of IP-based protocols include TCP, UDP, an...read more
Q6. Mac work on which layer?
Mac works on the Data Link layer.
Mac stands for Media Access Control.
It operates on the Data Link layer of the OSI model.
Responsible for the addressing of devices on a network.
Examples include Ethernet MAC addresses.
Q7. Ip work on which layer?
IP works on the network layer (Layer 3) of the OSI model.
IP stands for Internet Protocol.
It is responsible for routing packets across different networks.
IP addresses are unique identifiers assigned to devices on a network.
Examples of IP versions include IPv4 and IPv6.
Q8. what is epon and gpon
EPON and GPON are types of passive optical networks used for delivering telecommunications services.
EPON stands for Ethernet Passive Optical Network and uses Ethernet technology for data transmission.
GPON stands for Gigabit Passive Optical Network and offers higher bandwidth and longer reach compared to EPON.
Both EPON and GPON are used for delivering high-speed internet, VoIP, and IPTV services to subscribers.
EPON is more suitable for small to medium-sized deployments, while ...read more
Q9. What will you do if customer is facing internet problem and is not coming?
I will troubleshoot the issue and provide alternative solutions to the customer.
Ask the customer to check their internet connection and troubleshoot the issue together
Provide alternative solutions such as using a different device or connecting to a different network
If the issue persists, escalate to the technical team for further assistance
Q10. Which processor do you have in your pc..?
I have an Intel Core i7 processor in my PC.
Intel Core i7 processor
High performance
Multiple cores
Good for multitasking
Q11. What are different sections of TDS and rate?
Different sections of TDS include salary, interest on securities, dividends, etc. Rates vary based on the type of payment.
Section 192: TDS on salary
Section 194A: TDS on interest other than interest on securities
Section 194B: TDS on winnings from lotteries, crossword puzzles, etc.
Section 194C: TDS on payment to contractors and sub-contractors
Section 194J: TDS on professional or technical services
Rates vary from 1% to 30% depending on the section and type of payment
For example,...read more
Q12. what is meant IPconfig,IPV4,IPV6,Subnet mask, different types of LAN's,etc
IPconfig, IPV4, IPV6, Subnet mask, and LAN types are all related to computer networking.
IPconfig is a command-line tool used to display network configuration information.
IPV4 and IPV6 are two versions of the Internet Protocol used to identify devices on a network.
Subnet mask is used to divide a network into smaller subnetworks.
LAN stands for Local Area Network and there are different types such as Ethernet, Wi-Fi, and Token Ring.
Q13. What kind of technical issue have you faced in broadband?
I have faced issues with slow internet speed and frequent disconnections in broadband.
Slow internet speed
Frequent disconnections
Q14. What is BGP community
BGP community is a way to group BGP routes and apply policies to them based on common attributes.
BGP community is a 32-bit numerical value attached to BGP routes.
It can be used to group routes based on common attributes such as geographic location, customer type, or service level.
Network operators can use BGP communities to apply routing policies, such as controlling route propagation or setting local preference.
Communities are typically used within an Autonomous System (AS) ...read more
Q15. How u can sale a wifi connection to me ?
Our wifi connection offers fast and reliable internet access for all your online needs.
Our wifi connection provides high-speed internet access for seamless browsing and streaming.
With our wifi connection, you can connect multiple devices at once without any lag or interruptions.
Our wifi connection comes with a user-friendly interface and easy setup process.
We offer flexible plans to suit your budget and internet usage needs.
Our customer support team is available 24/7 to assis...read more
Q16. How to configure router
To configure a router, access the router's web interface and enter the necessary settings.
Connect to the router via Ethernet or Wi-Fi
Open a web browser and enter the router's IP address
Enter the login credentials (usually admin/admin)
Navigate to the settings page and configure as needed
Save the changes and restart the router
Q17. What do you understand by Soeedtest on internet
Speedtest is a tool used to measure the speed and quality of an internet connection.
Speedtest measures the download and upload speed of an internet connection.
It also measures the latency or ping time of the connection.
Speedtest can be used to troubleshoot internet connection issues.
Examples of popular speedtest tools include Ookla, Fast.com, and Google's speed test.
Q18. How many types internet wiring
There are mainly three types of internet wiring: Ethernet, Coaxial, and Fiber Optic.
Ethernet wiring is commonly used for connecting devices within a local area network (LAN).
Coaxial wiring is often used for cable television and high-speed internet connections.
Fiber optic wiring uses light signals to transmit data at high speeds over long distances.
Q19. Can you handled customer in a very calmly
Yes, I have experience handling customers calmly in various situations.
I have a proven track record of remaining calm and composed when dealing with upset customers.
I am skilled at de-escalating tense situations and finding solutions to customer issues.
I prioritize active listening and empathy to understand the customer's perspective and address their concerns effectively.
Q20. What do you know about broadband
Broadband refers to high-speed internet access that is always on and faster than traditional dial-up access.
Broadband is a type of internet connection that provides high-speed data transmission.
It is always on and does not require dialing up like traditional dial-up access.
Broadband can be delivered through various technologies such as DSL, cable, fiber-optic, and satellite.
It allows for faster download and upload speeds, making it ideal for streaming, gaming, and video confe...read more
Q21. How to experience
Q22. What do you know about sales
Sales is the process of persuading a potential customer to buy a product or service.
Sales involves identifying potential customers and their needs
It requires effective communication and negotiation skills
Salespeople must be knowledgeable about the product or service they are selling
Closing the sale is the ultimate goal of the sales process
Sales can be done through various channels such as telesales, face-to-face, online, etc.
Q23. Operations and Maintanance of Fttx netwrok
Operations and maintenance of FTTx network
Regular monitoring and testing of network components
Proactive maintenance to prevent downtime
Prompt resolution of any issues or faults
Regular software updates and security patches
Ensuring compliance with industry standards and regulations
Training and development of technical staff
Effective communication with customers and stakeholders
Q24. How to Dispatch
Dispatching involves organizing and sending out goods to customers or other locations.
Ensure accurate picking and packing of orders
Label packages correctly with shipping information
Coordinate with logistics providers for timely delivery
Maintain records of dispatched goods
Monitor inventory levels to avoid stockouts
Q25. What is the internet
The internet is a global network of interconnected computers and servers that allows for communication, information sharing, and online activities.
The internet is a network of networks, connecting billions of devices worldwide.
It allows for communication through email, messaging, video calls, etc.
Information sharing through websites, social media, online forums, etc.
Online activities like shopping, gaming, streaming, etc.
Examples: Google, Facebook, YouTube, Amazon
Q26. What is CAPA
CAPA stands for Corrective and Preventive Action. It is a process used to identify and address problems to prevent their recurrence.
CAPA is a quality management system tool used to investigate and address problems
It involves identifying the root cause of a problem and taking corrective action to prevent it from happening again
Preventive action involves identifying potential problems and taking action to prevent them from occurring
CAPA is an important part of maintaining quali...read more
Q27. Routers configuration
Routers configuration involves setting up network protocols, security measures, and IP addresses.
Access the router's web interface through a browser
Configure network protocols such as DHCP, NAT, and VLANs
Set up security measures such as firewalls and access control lists
Assign IP addresses to devices on the network
Examples of router brands include Cisco, Netgear, and TP-Link
Q28. What is 5S
5S is a workplace organization method that aims to improve efficiency and productivity by maintaining cleanliness and orderliness.
Sort - separate necessary items from unnecessary ones
Set in order - arrange necessary items in a logical and efficient manner
Shine - clean and inspect the workplace regularly
Standardize - establish procedures and standards for maintaining the workplace
Sustain - maintain the 5S system through continuous improvement and employee involvement
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