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20+ Ups Logistics Interview Questions and Answers

Updated 23 Sep 2024

Q1. What is subnetting and router work on which layer

Ans.

Subnetting is the process of dividing a network into smaller subnetworks. Routers operate at the network layer (Layer 3) of the OSI model.

  • Subnetting involves creating multiple smaller networks from a single larger network by dividing the IP address range.

  • It helps in efficient utilization of IP addresses and improves network performance by reducing broadcast traffic.

  • Routers operate at the network layer (Layer 3) of the OSI model and are responsible for forwarding data packets ...read more

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Q2. What is ARP? what is pon

Ans.

ARP stands for Address Resolution Protocol, used to map IP addresses to MAC addresses. PON stands for Passive Optical Network, a type of fiber-optic network.

  • ARP is used to resolve IP addresses to MAC addresses on a local network

  • ARP operates at the data link layer of the OSI model

  • PON is a type of fiber-optic network that uses passive optical splitters to serve multiple users

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Q3. Lan card work on which layer?

Ans.

Lan card works on the Data Link layer of the OSI model.

  • Lan card operates at Layer 2 of the OSI model, which is the Data Link layer.

  • It is responsible for the physical addressing of devices on the network.

  • Examples of Lan cards include Ethernet cards and wireless network adapters.

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Q4. How many ways you can connect your computer with Internet

Ans.

There are several ways to connect a computer to the internet.

  • Wired connection through Ethernet cable

  • Wireless connection through Wi-Fi

  • Mobile hotspot using a smartphone or tablet

  • Dial-up connection using a phone line and modem

  • Satellite connection

  • Broadband connection through DSL or cable modem

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Q5. what is IP ......................?

Ans.

IP stands for Internet Protocol, a set of rules governing the format of data sent over the internet.

  • IP is responsible for routing data packets between devices on a network.

  • It assigns a unique address to each device on the network, known as an IP address.

  • There are two versions of IP in use today: IPv4 and IPv6.

  • IPv4 addresses are 32-bit numbers, while IPv6 addresses are 128-bit numbers.

  • IP is a layer 3 protocol in the OSI model.

  • Examples of IP-based protocols include TCP, UDP, an...read more

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Q6. Mac work on which layer?

Ans.

Mac works on the Data Link layer.

  • Mac stands for Media Access Control.

  • It operates on the Data Link layer of the OSI model.

  • Responsible for the addressing of devices on a network.

  • Examples include Ethernet MAC addresses.

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Q7. Ip work on which layer?

Ans.

IP works on the network layer (Layer 3) of the OSI model.

  • IP stands for Internet Protocol.

  • It is responsible for routing packets across different networks.

  • IP addresses are unique identifiers assigned to devices on a network.

  • Examples of IP versions include IPv4 and IPv6.

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Q8. what is epon and gpon

Ans.

EPON and GPON are types of passive optical networks used for delivering telecommunications services.

  • EPON stands for Ethernet Passive Optical Network and uses Ethernet technology for data transmission.

  • GPON stands for Gigabit Passive Optical Network and offers higher bandwidth and longer reach compared to EPON.

  • Both EPON and GPON are used for delivering high-speed internet, VoIP, and IPTV services to subscribers.

  • EPON is more suitable for small to medium-sized deployments, while ...read more

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Q9. What will you do if customer is facing internet problem and is not coming?

Ans.

I will troubleshoot the issue and provide alternative solutions to the customer.

  • Ask the customer to check their internet connection and troubleshoot the issue together

  • Provide alternative solutions such as using a different device or connecting to a different network

  • If the issue persists, escalate to the technical team for further assistance

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Q10. Which processor do you have in your pc..?

Ans.

I have an Intel Core i7 processor in my PC.

  • Intel Core i7 processor

  • High performance

  • Multiple cores

  • Good for multitasking

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Q11. What are different sections of TDS and rate?

Ans.

Different sections of TDS include salary, interest on securities, dividends, etc. Rates vary based on the type of payment.

  • Section 192: TDS on salary

  • Section 194A: TDS on interest other than interest on securities

  • Section 194B: TDS on winnings from lotteries, crossword puzzles, etc.

  • Section 194C: TDS on payment to contractors and sub-contractors

  • Section 194J: TDS on professional or technical services

  • Rates vary from 1% to 30% depending on the section and type of payment

  • For example,...read more

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Q12. what is meant IPconfig,IPV4,IPV6,Subnet mask, different types of LAN's,etc

Ans.

IPconfig, IPV4, IPV6, Subnet mask, and LAN types are all related to computer networking.

  • IPconfig is a command-line tool used to display network configuration information.

  • IPV4 and IPV6 are two versions of the Internet Protocol used to identify devices on a network.

  • Subnet mask is used to divide a network into smaller subnetworks.

  • LAN stands for Local Area Network and there are different types such as Ethernet, Wi-Fi, and Token Ring.

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Q13. What kind of technical issue have you faced in broadband?

Ans.

I have faced issues with slow internet speed and frequent disconnections in broadband.

  • Slow internet speed

  • Frequent disconnections

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Q14. What is BGP community

Ans.

BGP community is a way to group BGP routes and apply policies to them based on common attributes.

  • BGP community is a 32-bit numerical value attached to BGP routes.

  • It can be used to group routes based on common attributes such as geographic location, customer type, or service level.

  • Network operators can use BGP communities to apply routing policies, such as controlling route propagation or setting local preference.

  • Communities are typically used within an Autonomous System (AS) ...read more

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Q15. How u can sale a wifi connection to me ?

Ans.

Our wifi connection offers fast and reliable internet access for all your online needs.

  • Our wifi connection provides high-speed internet access for seamless browsing and streaming.

  • With our wifi connection, you can connect multiple devices at once without any lag or interruptions.

  • Our wifi connection comes with a user-friendly interface and easy setup process.

  • We offer flexible plans to suit your budget and internet usage needs.

  • Our customer support team is available 24/7 to assis...read more

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Q16. How to configure router

Ans.

To configure a router, access the router's web interface and enter the necessary settings.

  • Connect to the router via Ethernet or Wi-Fi

  • Open a web browser and enter the router's IP address

  • Enter the login credentials (usually admin/admin)

  • Navigate to the settings page and configure as needed

  • Save the changes and restart the router

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Q17. What do you understand by Soeedtest on internet

Ans.

Speedtest is a tool used to measure the speed and quality of an internet connection.

  • Speedtest measures the download and upload speed of an internet connection.

  • It also measures the latency or ping time of the connection.

  • Speedtest can be used to troubleshoot internet connection issues.

  • Examples of popular speedtest tools include Ookla, Fast.com, and Google's speed test.

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Q18. How many types internet wiring

Ans.

There are mainly three types of internet wiring: Ethernet, Coaxial, and Fiber Optic.

  • Ethernet wiring is commonly used for connecting devices within a local area network (LAN).

  • Coaxial wiring is often used for cable television and high-speed internet connections.

  • Fiber optic wiring uses light signals to transmit data at high speeds over long distances.

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Q19. Can you handled customer in a very calmly

Ans.

Yes, I have experience handling customers calmly in various situations.

  • I have a proven track record of remaining calm and composed when dealing with upset customers.

  • I am skilled at de-escalating tense situations and finding solutions to customer issues.

  • I prioritize active listening and empathy to understand the customer's perspective and address their concerns effectively.

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Q20. What do you know about broadband

Ans.

Broadband refers to high-speed internet access that is always on and faster than traditional dial-up access.

  • Broadband is a type of internet connection that provides high-speed data transmission.

  • It is always on and does not require dialing up like traditional dial-up access.

  • Broadband can be delivered through various technologies such as DSL, cable, fiber-optic, and satellite.

  • It allows for faster download and upload speeds, making it ideal for streaming, gaming, and video confe...read more

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Q21. How to experience

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Q22. What do you know about sales

Ans.

Sales is the process of persuading a potential customer to buy a product or service.

  • Sales involves identifying potential customers and their needs

  • It requires effective communication and negotiation skills

  • Salespeople must be knowledgeable about the product or service they are selling

  • Closing the sale is the ultimate goal of the sales process

  • Sales can be done through various channels such as telesales, face-to-face, online, etc.

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Q23. Operations and Maintanance of Fttx netwrok

Ans.

Operations and maintenance of FTTx network

  • Regular monitoring and testing of network components

  • Proactive maintenance to prevent downtime

  • Prompt resolution of any issues or faults

  • Regular software updates and security patches

  • Ensuring compliance with industry standards and regulations

  • Training and development of technical staff

  • Effective communication with customers and stakeholders

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Q24. How to Dispatch

Ans.

Dispatching involves organizing and sending out goods to customers or other locations.

  • Ensure accurate picking and packing of orders

  • Label packages correctly with shipping information

  • Coordinate with logistics providers for timely delivery

  • Maintain records of dispatched goods

  • Monitor inventory levels to avoid stockouts

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Q25. What is the internet

Ans.

The internet is a global network of interconnected computers and servers that allows for communication, information sharing, and online activities.

  • The internet is a network of networks, connecting billions of devices worldwide.

  • It allows for communication through email, messaging, video calls, etc.

  • Information sharing through websites, social media, online forums, etc.

  • Online activities like shopping, gaming, streaming, etc.

  • Examples: Google, Facebook, YouTube, Amazon

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Q26. What is CAPA

Ans.

CAPA stands for Corrective and Preventive Action. It is a process used to identify and address problems to prevent their recurrence.

  • CAPA is a quality management system tool used to investigate and address problems

  • It involves identifying the root cause of a problem and taking corrective action to prevent it from happening again

  • Preventive action involves identifying potential problems and taking action to prevent them from occurring

  • CAPA is an important part of maintaining quali...read more

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Q27. Routers configuration

Ans.

Routers configuration involves setting up network protocols, security measures, and IP addresses.

  • Access the router's web interface through a browser

  • Configure network protocols such as DHCP, NAT, and VLANs

  • Set up security measures such as firewalls and access control lists

  • Assign IP addresses to devices on the network

  • Examples of router brands include Cisco, Netgear, and TP-Link

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Q28. What is 5S

Ans.

5S is a workplace organization method that aims to improve efficiency and productivity by maintaining cleanliness and orderliness.

  • Sort - separate necessary items from unnecessary ones

  • Set in order - arrange necessary items in a logical and efficient manner

  • Shine - clean and inspect the workplace regularly

  • Standardize - establish procedures and standards for maintaining the workplace

  • Sustain - maintain the 5S system through continuous improvement and employee involvement

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