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I am a dedicated and results-driven professional with a strong background in customer retention and relationship management.
Over 5 years of experience in customer retention roles
Proven track record of increasing customer loyalty and reducing churn rates
Strong communication and negotiation skills
Proficient in data analysis and CRM systems
Passionate about delivering exceptional customer service
Yes, I have experience in customer retention strategies and implementing programs to improve customer loyalty.
Implemented customer loyalty programs to increase retention rates
Analyzed customer feedback to identify areas for improvement
Utilized data analytics to track customer behavior and preferences
Collaborated with cross-functional teams to develop retention strategies
Yes, I have experience handling customers on call in my previous roles.
Handled customer inquiries and complaints over the phone
Provided solutions and assistance to customers to ensure satisfaction
Used active listening and communication skills to address customer needs
Maintained a professional and friendly demeanor during all interactions
Yes, I have experience handling customers calmly in various situations.
I have a proven track record of remaining calm and composed when dealing with upset customers.
I am skilled at de-escalating tense situations and finding solutions to customer issues.
I prioritize active listening and empathy to understand the customer's perspective and address their concerns effectively.
Top trending discussions
I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.
Better study and crack this one. Its easy
A bit difficult and more logic based
posted on 29 Jan 2021
I applied via Walk-in and was interviewed before Jan 2020. There were 4 interview rounds.
I appeared for an interview in Dec 2024.
My professional reference is my previous supervisor at XYZ Company.
My previous supervisor can attest to my leadership skills and accomplishments.
They can provide insight into my work ethic and ability to handle challenging situations.
They can verify my track record of successfully managing teams and projects.
My expected salary is negotiable and dependent on the overall compensation package offered.
My expected salary is based on my experience, skills, and the responsibilities of the role.
I am open to discussing the salary range during the negotiation process.
I am looking for a competitive salary that reflects my qualifications and contributions to the company.
posted on 16 Aug 2023
Aptitude test is designed based on team. For Android they ask about life cycle events, activity flags, intents Broadcast receiver
Code snippet to sort an array of strings alphabetically
Use the sort() method to sort the array of strings alphabetically
Example: const arr = ['banana', 'apple', 'orange']; arr.sort();
posted on 14 Mar 2025
I appeared for an interview in Feb 2025, where I was asked the following questions.
posted on 19 Sep 2024
I applied via LinkedIn and was interviewed before Sep 2023. There was 1 interview round.
Experienced Senior Executive with a proven track record in leading teams and driving business growth.
Over 10 years of experience in senior leadership roles
Successfully implemented strategic initiatives resulting in increased revenue by 30%
Strong communication and negotiation skills
Led cross-functional teams to achieve company goals
MBA in Business Administration from a top university
Dealing with a difficult situation while working
Handled a project delay by reallocating resources and adjusting timelines
Resolved a conflict between team members by facilitating open communication
Managed a difficult client by actively listening to their concerns and finding solutions
posted on 8 Jul 2023
Objective type question
Repeat type question
Unseen passage type question
based on 1 interview
Interview experience
based on 1 review
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