Endurance Technologies Assistant Manager - QA Interview Questions, Process, and Tips

Q1. Which tool using for Route Cause analysis
Ans. 
The tool commonly used for Root Cause Analysis is the Fishbone Diagram (Ishikawa Diagram).
• Fishbone Diagram (Ishikawa Diagram) is a visual tool used to identify the possible causes of a problem.

• 5 Whys technique is also commonly used for Root Cause Analysis.

• Pareto Analysis can be used to prioritize the causes identified in the Fishbone Diagram.

• Root Cause Analysis software like TapRooT or Apollo Root Cause Analysis can al...read more
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Q2. What is the CTQ
Ans. 
CTQ stands for Critical to Quality. It is a key measurable characteristic of a product or process that is essential for customer satisfaction.
• CTQs are identified based on customer requirements and expectations.

• They are used to define the quality standards that must be met for a product or process to be considered successful.

• Examples of CTQs include product dimensions, performance metrics, and defect rates.
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Q3. Which is the CTQ parameters and Controls.
Ans. 
CTQ parameters are critical to quality parameters that directly impact customer satisfaction. Controls are measures put in place to ensure these parameters are met.
• CTQ parameters are key characteristics of a product or service that directly impact customer satisfaction

• Controls are measures put in place to ensure CTQ parameters are met consistently

• Examples of CTQ parameters include product dimensions, performance metric...read more
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Q4. Which Tooling used and supplier name
Ans. 
We use JIRA for bug tracking and TestRail for test case management. Our main supplier for testing tools is SmartBear.
• JIRA for bug tracking

• TestRail for test case management

• Main supplier: SmartBear
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Q5. Why Anodizing process required.
Ans. 
Anodizing process is required to increase corrosion resistance, improve durability, enhance aesthetic appeal, and provide better adhesion for paint or other coatings.
• Increases corrosion resistance by forming a protective oxide layer on the surface of the metal

• Improves durability by hardening the surface of the metal

• Enhances aesthetic appeal by offering a variety of color options through dyeing

• Provides better adhesion f...read more
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Q6. Which is customer complaint and how you ensure anticipation of defect.
Ans. 
Customer complaint is feedback from customers regarding issues with products or services. Anticipation of defects involves proactive measures to identify and address potential issues before they occur.
• Customer complaint is any feedback or concern raised by a customer regarding a product or service.

• Anticipation of defects involves implementing quality control measures to identify and address potential issues before they...read more
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Q7. Whic is Soft skills you have
Ans. 
Some of the soft skills I possess include strong communication, problem-solving abilities, leadership skills, and attention to detail.
• Strong communication skills - able to effectively convey information and ideas

• Problem-solving abilities - adept at identifying issues and finding solutions

• Leadership skills - capable of guiding and motivating team members

• Attention to detail - meticulous in ensuring accuracy and quality
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What action required for control porosity defect through Machining process

Q1. Personal details
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Q2. Expectations and requirements
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