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EICE Technology Customer Support Administrator Interview Questions and Answers
Updated
21 Oct 2024
1 interview found
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Anonymous
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Sep 2024.
1 Interview Round
1
Technical Round (2 Questions)
- Q1. Desktop support experience View Answers (1)
- Q2. Printer support, Software troubleshooting Add Answer
Skills evaluated in this interview
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about EICE Technology?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Referral and was interviewed in Nov 2024.
2 Interview Rounds
1
Technical Round (4 Questions)
- Q1. Electrical Maintenance Add Answer
- Q2. Customer service Add Answer
- Q3. Maintenance services Add Answer
- Q4. Rectify the error Add Answer
2
Technical Round (2 Questions)
- Q1. Most important things Add Answer
- Q2. Height recommended Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Customer service
Electrical Maintenance
Electrical Maintenance
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via Naukri.com and was interviewed in Nov 2024.
2 Interview Rounds
1
Case Study Round
Understanding customer pain points and demonstrating genuine care is crucial. Professionalism involves being polite, respectful, and competent. It is important to have knowledge of company products or services. Above all, problem-solving skills are essential, along with a commitment to going above and beyond to find solutions.
2
Technical Round (5 Questions)
- Q1. What is your understanding of emotional intelligence? View Answers (1)
- Q2. What is the role of technical customer service? View Answers (1)
- Q3. What is the difference between customer service and technical support? View Answers (1)
- Q4. What are technical skills in customer service? View Answers (1)
- Q5. What is customer satisfaction? View Answers (1)
Interview Preparation Tips
Topics to prepare for Amazon Customer Service Associate interview:
- medical coding
- MATLAB
- Database Administration
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Nov 2024.
1 Interview Round
1
One-on-one Round (4 Questions)
- Q1. What is a Business Process Outsourcing (BPO)? View Answers (1)
- Q2. What motivates you to pursue this job? View Answers (1)
- Q3. How much salary did you expect? View Answers (1)
- Q4. What are the main kpi in bpo View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Put in diligent effort, as hard work consistently yields rewards.
Interview experience
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Naukri.com and was interviewed in Nov 2024.
2 Interview Rounds
1
Case Study Round
Executive Summary/Synopsis. Introduce the topic area of the report. .
Introduction. Summarise the your task.
Findings. Identify the key problems you have identified by:
Discussion. Summarise the major problem(s).
Conclusion.
Recommendations.
References.
2
HR Round (5 Questions)
- Q1. What is ir strength s View Answers (1)
- Q2. Tell me about ur life Add Answer
- Q3. What kind of role do u want View Answers (1)
- Q4. What is ur qualification Add Answer
- Q5. Are you intrested ratational shifts View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Improve ur skills
Communication skills
Convencing with customer
Communication skills
Convencing with customer
Interview experience
Good
Difficulty level
Easy
Duration
2-4 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Oct 2024.
2 Interview Rounds
1
Assignment Round
Short-answer questions, story-based questions, and aptitude tests:
2
Coding Test Round
The second round was more in-depth and rigorous than the first interview. It involved meeting with different team members, and may have included technical tests, assessments, or task-based simulations.
Interview Preparation Tips
Interview preparation tips for other job seekers - Create a plan: Before you start looking for a job, make a plan and set goals.
Be strategic: Focus on quality over quantity. Make a list of potential employers and only apply to positions you're excited about.
Research: Research companies in your industry and how they align with what you want in an employer.
Prepare: Prepare for interview questions by reviewing common ones and how to respond to them.
Network: Networking can be a big help to job seekers.
Be strategic: Focus on quality over quantity. Make a list of potential employers and only apply to positions you're excited about.
Research: Research companies in your industry and how they align with what you want in an employer.
Prepare: Prepare for interview questions by reviewing common ones and how to respond to them.
Network: Networking can be a big help to job seekers.
Srishti Sharma
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Jul 2024.
3 Interview Rounds
1
HR Round (2 Questions)
- Q1. Introduction about yourself View Answers (1)
- Q2. Why do you want in Customer Service View Answers (2)
2
One-on-one Round (2 Questions)
- Q1. What is Customer Service View Answers (2)
- Q2. Why do you want to join wipro View Answers (1)
3
Technical Round (2 Questions)
- Q1. Introduction about yourself View Answers (1)
- Q2. What makes you special View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - It’s easy, just interact a lot
Sharvari Kamble
Interview experience
Bad
Difficulty level
Hard
Duration
Less than 2 weeks
Result
No response
I applied via Recruitment Consulltant and was interviewed in Aug 2024.
5 Interview Rounds
1
Coding Test Round
It was bad, its terrible company
2
HR Round (1 Question)
- Q1. Worst company and worst HR Add Answer
3
Technical Round (1 Question)
- Q1. Most fake company and fake, horrible interview experience Add Answer
4
Group Discussion Round
Most third class job
5
One-on-one Round (1 Question)
- Q1. Waste of time, horrible Add Answer
Harsh Saxena
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (2 Questions)
- Q1. Where do you see yourself in 5 years View Answers (1)
- Q2. Why should we hire you View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Do not join this company ever this is a complete fraud on the name of opportunity management will shortlist you in any respective support staff and will give you the responsibility on the same of learning new things on the same salary other than that you have to do your last role work to to support the management and here is the twist you will do your previous role works and the so called word of mouth IDO base promotion you have to manage all the responsibilities but you will not get your promotion letters the management is so poor and fake you cannot trust this is looks like a MC with good people and flexible things please di nit attract with such things you will destroy your self management has. No answer when it comes to salary hike and for promotion Letters these guys will just use you utilise you and throw you so poor not trustworthy at all
Strictly advised to all of the fresher or experienced who things HCLtech is a good brad or company to start please don’t think
Like this at all I have an proven experience of 7 years with this company please do not get yourself attracted with the campus or the infrastructure all this is a trap to tune lot of futures it’s better to stay your own business or to join domestic companies or good brad but not HCLtech
Warning alert
Strictly advised to all of the fresher or experienced who things HCLtech is a good brad or company to start please don’t think
Like this at all I have an proven experience of 7 years with this company please do not get yourself attracted with the campus or the infrastructure all this is a trap to tune lot of futures it’s better to stay your own business or to join domestic companies or good brad but not HCLtech
Warning alert
Interview experience
Excellent
Difficulty level
Easy
Duration
-
Result
Selected
I applied via Walk-in
1 Interview Round
1
HR Round (3 Questions)
- Q1. What is phone Banking? View Answers (1)
- Q2. Tell me about your city and what is most famous in your city? View Answers (1)
- Q3. Tell me about yourself? View Answers (1)
EICE Technology Interview FAQs
How many rounds are there in EICE Technology Customer Support Administrator interview?
EICE Technology interview process usually has 1 rounds. The most common rounds in the EICE Technology interview process are Technical.
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People are getting interviews through
based on 1 EICE Technology interview
Referral
100%
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Confidence
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Low Confidence means the data is based on a small number of responses received from the candidates.
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