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EICE Technology Customer Support Administrator Interview Questions and Answers for Experienced

Updated 21 Oct 2024

EICE Technology Customer Support Administrator Interview Experiences for Experienced

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Desktop support experience
  • Ans. 

    I have 3 years of experience providing desktop support for various software and hardware issues.

    • Provided troubleshooting and technical support for desktop computers, laptops, printers, and other peripherals

    • Installed and configured software applications and operating systems

    • Performed hardware upgrades and repairs as needed

    • Assisted users with setting up email accounts and resolving connectivity issues

    • Documented support t

  • Answered by AI
  • Q2. Printer support, Software troubleshooting

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Java basics questions
  • Q2. Sql basics questions

Interview Preparation Tips

Interview preparation tips for other job seekers - it was good
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Which colour do you like and why?
  • Q2. Why did you left previous job?
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. What Movie have you watched recently?
  • Ans. 

    I recently watched the movie 'The Shawshank Redemption'.

    • Directed by Frank Darabont

    • Based on a novella by Stephen King

    • Considered one of the greatest films of all time

  • Answered by AI
  • Q2. Looper, it is an English movie
  • Q3. Explain that movie?
  • Ans. 

    The movie is a science fiction thriller about a group of astronauts who go on a mission to investigate a mysterious signal from an alien planet.

    • A group of astronauts embark on a dangerous mission to explore an alien planet

    • They encounter strange and terrifying creatures on the planet

    • The crew must navigate through various challenges to uncover the truth behind the mysterious signal

    • The movie explores themes of isolation,

  • Answered by AI
  • Q4. How would lead a team of 5, if two of them are not working well?
  • Ans. 

    I would address the performance issues with the two team members individually and provide support and guidance to help them improve.

    • Have one-on-one meetings with each team member to discuss their performance and any challenges they may be facing

    • Provide additional training or resources to help them improve

    • Set clear expectations and goals for each team member

    • Monitor their progress and provide regular feedback

    • Consider rea

  • Answered by AI
  • Q5. Would you prefer new technologies or staying in the old technology?
  • Ans. 

    I prefer new technologies as they often offer improved efficiency and capabilities.

    • New technologies often provide better efficiency and capabilities

    • Staying in old technology may lead to falling behind competitors

    • Adopting new technologies can enhance customer experience and satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - For CSA role, your communication skills are important. Hone those skills.
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Useless, senseless & waste of time
  • Q2. Big waste of time even after a great interview
Round 2 - Assignment 

Cleared with ace, got great feedback from everyone

Interview Preparation Tips

Interview preparation tips for other job seekers - Never be dependent on shit firm like TCS, really had a great respect from them but after going through the interview process and listening to feedbacks from people within the organisation. Its nothing but a shit firm consuming people's blood at cheap salary. Nothing but bringing more insult to TATA.

Their HR may normal call you instead of Microsoft meet for final /Opps round instead of Manager without even keeping your resume handy they call you for interview, then reject without reason.

Really wish I would've recorded the conversation.
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. About self name Village
  • Ans. My name is Jyoti I'm live in Aurangabad
  • Answered Anonymously
  • Q2. Any experience banking
  • Ans. 

    Yes

    • Worked as a Customer Service Representative at XYZ Bank for 2 years

    • Handled various banking inquiries and resolved customer issues

    • Assisted customers with account management, transactions, and online banking

    • Provided information on banking products and services

    • Processed loan applications and credit card requests

    • Collaborated with other departments to ensure smooth banking operations

  • Answered by AI
  • Q3. 4 years experience
Round 3 - HR 

(4 Questions)

  • Q1. Aap ke family main kon hai
  • Q2. Main or mere husband
  • Q3. Are you interested
  • Q4. Yes I'm interested
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Approached by Company

Round 1 - Aptitude Test 

Why you want to do this job

Round 2 - One-on-one 

(4 Questions)

  • Q1. Who much time india got World Cup
  • Ans. 

    India has won the Cricket World Cup twice.

    • India won the Cricket World Cup in 1983 and 2011.

    • In 1983, India won their first World Cup by defeating the West Indies in the final.

    • In 2011, India won their second World Cup by defeating Sri Lanka in the final.

    • Both victories were significant achievements for Indian cricket.

  • Answered by AI
  • Q2. Who is aur prime minister
  • Ans. 

    The Prime Minister is the head of government in a country and is responsible for leading the executive branch.

    • The Prime Minister is the highest-ranking official in the government.

    • They are usually elected by the people or appointed by the head of state.

    • Their role includes making important decisions, representing the country internationally, and leading the government's policies and programs.

    • In some countries, the Prime ...

  • Answered by AI
  • Q3. What is aur national anthem
  • Ans. 

    The national anthem of our country is a patriotic song that represents our nation's values and history.

    • The national anthem is a symbol of national identity and unity.

    • It is usually sung or played at important national events and ceremonies.

    • The lyrics of the national anthem often reflect the history, culture, and aspirations of the country.

    • In our country, the national anthem is 'Jana Gana Mana' composed by Rabindranath T...

  • Answered by AI
  • Q4. Which is vitamin c Tomato Amla
  • Ans. 

    Vitamin C is found in both tomatoes and amla.

    • Tomatoes and amla are both good sources of vitamin C.

    • Vitamin C helps boost the immune system and promotes healthy skin.

    • Consuming foods rich in vitamin C can help prevent scurvy.

    • Both tomatoes and amla can be included in a balanced diet to meet the daily requirement of vitamin C.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Jeet lo dunta dam hai to
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me your self
  • Q2. What the reason,to you choose this company
  • Q3. What do you know about this company
  • Q4. Which type of rool to intrest
  • Ans. 

    The question is not clear and seems to have a typo.

    • The question seems to be asking about a type of 'rool', but it is not clear what 'rool' refers to.

    • It is important to clarify the question with the interviewer to provide an accurate answer.

    • Without more context or clarification, it is difficult to provide a meaningful response.

  • Answered by AI
  • Q5. What do you do this company

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. How to support bank related queries
  • Ans. 

    To support bank related queries, one must have a thorough knowledge of banking products and services.

    • Listen actively to the customer's query and understand their concern

    • Provide accurate and relevant information about the bank's products and services

    • Assist the customer in resolving their issue or redirect them to the appropriate department

    • Maintain a polite and professional tone throughout the conversation

    • Ensure customer...

  • Answered by AI
  • Q2. What do you consider as career growth

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview went really well. I will recommend this job for freshers to start their career in Voice process for international clients

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell us about your previous experience
  • Q2. Why did you leave the company
Round 3 - One-on-one 

(3 Questions)

  • Q1. What were your responsibilities in your previous role?
  • Q2. Can you work in rotational shifts?
  • Q3. Explained the job role, company norms

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, don't comment negative about your previous company. Show passion towards Deloitte.

EICE Technology Interview FAQs

How many rounds are there in EICE Technology Customer Support Administrator interview for experienced candidates?
EICE Technology interview process for experienced candidates usually has 1 rounds. The most common rounds in the EICE Technology interview process for experienced candidates are Technical.
What are the top questions asked in EICE Technology Customer Support Administrator interview for experienced candidates?

Some of the top questions asked at the EICE Technology Customer Support Administrator interview for experienced candidates -

  1. Desktop support experie...read more
  2. Printer support, Software troubleshoot...read more

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People are getting interviews through

based on 1 EICE Technology interview
Referral
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

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Software Developer
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