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Continuum Global Solutions Customer Care Executive Interview Questions and Answers

Updated 18 Dec 2024

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Customer Care Executive Interview Questions

user image Anonymous

posted on 18 Dec 2024

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Referral and was interviewed in Nov 2024.

3 Interview Rounds

1

Aptitude Test Round

Initially, you need to conduct a harvest test on the system, which will take one hour. After the harvest, you must provide an assessment. Prior to starting your assessment, you have two videos to watch. In the first video, you will learn about the company, and in the second video, you will understand what tasks will be expected of you. Once you have watched both videos, your assessment will begin, consisting of 39 questions, and you will need to score at least 21 marks to pass.

2

HR Round (3 Questions)

  • Q1. Tell me about yourself.
  • Q2. Why do you want to work in a Business Process Outsourcing (BPO) role?
  • Q3. What was your understanding of the assessment?
3

Technical Round (4 Questions)

  • Q1. What motivates you to pursue a career in the BPO sector?
  • Q2. What motivates you to apply specifically for a position at Continuum Global Solutions, given the presence of numerous companies in the BPO sector such as Telepe...read more
  • Q3. If you are a graduate, why did you choose not to pursue a career in your field, and what motivates you to join a BPO?
  • Q4. What did you understand from the assessment that you completed?

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Nov 2024.

1 Interview Round

1

One-on-one Round (4 Questions)

  • Q1. What is a Business Process Outsourcing (BPO)?
  • Q2. What motivates you to pursue this job?
  • Q3. How much salary did you expect?
  • Q4. What are the main kpi in bpo

Interview Preparation Tips

Interview preparation tips for other job seekers - Put in diligent effort, as hard work consistently yields rewards.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Company Website and was interviewed in Sep 2024.

2 Interview Rounds

1

One-on-one Round (4 Questions)

  • Q1. Tell about yourself?
  • Q2. What did you know about choosing this role?
  • Q3. Why should we hire you?
  • Q4. How to handled & manage with company members?
2

HR Round (2 Questions)

  • Q1. Are you flexible to work with company?
  • Q2. Why should we select to you ?

Interview Preparation Tips

Interview preparation tips for other job seekers - My confidence to track & succeed among my choosing role.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Oct 2024.

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. Tell me about your self
  • Q2. How to handle a angry customer
  • Q3. Please tell me your previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Polite and prepare your way of expressing
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Nov 2024.

1 Interview Round

1

HR Round (4 Questions)

  • Q1. Tell me about yourself
  • Q2. What you did last day
  • Q3. Topic on social media
  • Q4. Topic on pollution

Interview Preparation Tips

Interview preparation tips for other job seekers - firstly, I would like to thanks ienergizer HR team they were literally very supportive, and as a fresher I love their work culture and environment to .

Customer Care Executive Interview Questions

Alorica user image Harmanpreet Kaur

posted on 24 Oct 2024

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Describe yourself
  • Q2. Related studies
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Communication skills
  • Q2. General questions abt customer handling
2

One-on-one Round (2 Questions)

  • Q1. General questions
  • Q2. Abt customer service
Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Tell me about your previous company experience?
Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. About your self
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 -
Result
 No response

I applied via Walk-in and was interviewed in Feb 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Graduation completed or not?
  • Q2. What experience you carry?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't go walk in WNS company viman nagar, if your leaving in pune far from the company. They don't hire people who leaves near by moshi, chikhali or bhosari. They have some kilometres of range from there they hire the candidates.

Continuum Global Solutions Interview FAQs

How many rounds are there in Continuum Global Solutions Customer Care Executive interview?
Continuum Global Solutions interview process usually has 3 rounds. The most common rounds in the Continuum Global Solutions interview process are Aptitude Test, HR and Technical.

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based on 1 Continuum Global Solutions interview
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Continuum Global Solutions Customer Care Executive Salary
based on 7 salaries
₹3 L/yr - ₹4.2 L/yr
32% more than the average Customer Care Executive Salary in India
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Continuum Global Solutions Customer Care Executive Reviews and Ratings

based on 5 reviews

4.6/5

Rating in categories

4.1

Skill development

4.1

Work-Life balance

5.0

Salary & Benefits

4.8

Job Security

4.6

Company culture

4.7

Promotions/Appraisal

4.6

Work Satisfaction

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