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Conneqt Business Solutions
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Conneqt Business Solutions Wfm Rta Analyst Interview Questions and Answers
Conneqt Business Solutions Wfm Rta Analyst Interview Experiences
1 interview found
I applied via Walk-in and was interviewed before Oct 2022. There were 5 interview rounds.
English grammar and logistics maths
(2 Questions)
- Q1. Relavent work experience
- Q2. Skills good communication in English
Easy writing passage of
(1 Question)
- Q1. Salary discussion
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Selected
I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.
(4 Questions)
- Q1. Test paper was given to solve by sharing screen
- Q2. BPO centric topics SLA, attrition etc
- Q3. Same as I mentioned
- Q4. Power bi dashboard asked
Wfm Rta Analyst Interview Questions & Answers
Concentrix Corporation
Jai Prakash Gupta
posted on 3 Jul 2024
(2 Questions)
- Q1. Introduction and current role responsibility
- Q2. Your biggest proud moment
(1 Question)
- Q1. About normal WFM questions and about me
(1 Question)
- Q1. Interviewer asked about deep WFM things
It was excel test which was based on WFM questions
vishal deshmukh
Selected
I was interviewed in May 2024.
(2 Questions)
- Q1. Tell me about yourself
- Q2. What is your last drawn salary
(1 Question)
- Q1. Brief introduction and current profile related questions.
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. What is the correlation between service level & occupancy?
- Ans.
Service level and occupancy have a positive correlation.
Service level is the percentage of calls answered within a specific time frame.
Occupancy is the percentage of time agents spend handling calls.
Higher occupancy can lead to lower service level as agents may be busy with other tasks.
Lower occupancy can result in higher service level as agents are readily available to answer calls.
Optimizing occupancy levels is cruci...
- Q2. What is concurrency and formula of it?
- Ans.
Concurrency is the number of tasks that can be executed simultaneously in a system.
Concurrency is important in real-time analysis to ensure that the system can handle the workload.
Formula for concurrency is: Concurrency = (Total workload in seconds) / (Average handling time in seconds)
For example, if the total workload is 3600 seconds and the average handling time is 10 seconds, then the concurrency would be 360.
Concur...
Interview Preparation Tips
Skills evaluated in this interview
I applied via Company Website and was interviewed in Feb 2024. There was 1 interview round.
(1 Question)
- Q1. Tell me about your self
Wfm Rta Analyst Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 29 Mar 2024
Selected
I applied via Company Website and was interviewed before Mar 2023. There were 3 interview rounds.
(1 Question)
- Q1. Introduction.......
(1 Question)
- Q1. With intro, different situations given to me to answer
(2 Questions)
- Q1. With intro, situations given to me.
- Q2. Reason for resigning last job
Interview Preparation Tips
All festival celebrate in company too.
I m having a good connectivity with my manager.
(2 Questions)
- Q1. Tell me something about your self
- Ans.
I am a dedicated and experienced workforce management professional with a passion for optimizing operations and driving efficiency.
Over 5 years of experience in workforce management
Skilled in forecasting, scheduling, and real-time management
Strong analytical and problem-solving abilities
Proven track record of improving efficiency and productivity
Excellent communication and leadership skills
- Q2. Is any blood relation working in teleperformance
- Ans.
No, there are no blood relations working in Teleperformance.
No, there are no blood relations currently employed at Teleperformance.
Teleperformance does not allow blood relations to work together to avoid conflicts of interest.
Employees are hired based on their qualifications and skills, not their family connections.
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Conneqt Business Solutions Interviews By Designations
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Interview Questions for Popular Designations
Conneqt Business Solutions Wfm Rta Analyst Interview Process
based on 2 interviews
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Conneqt Business Solutions Wfm Rta Analyst Reviews and Ratings
based on 5 reviews
Rating in categories
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Customer Care Executive
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|  ₹0.4 L/yr - ₹5.3 L/yr |
|
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| ₹1 L/yr - ₹4.6 L/yr |
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Customer Service Associate
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| ₹1 L/yr - ₹4.5 L/yr |
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