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Concentrix Corporation
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Concentrix Corporation Technical Support Advisor Interview Questions and Answers
Concentrix Corporation Technical Support Advisor Interview Experiences
6 interviews found
Anonymous
Selected
I applied via Naukri.com and was interviewed in Nov 2024. There was 1 interview round.
(1 Question)
- Q1. Why do you want to join concentrix
- Ans.
I want to join Concentrix because of its reputation for providing excellent technical support and opportunities for career growth.
Reputation for providing excellent technical support
Opportunities for career growth
Desire to work in a dynamic and challenging environment
laith daaseen
Selected
I applied via Referral and was interviewed in May 2024. There was 1 interview round.
(1 Question)
- Q1. What do we focus on when engaging a client
- Ans.
We focus on understanding the client's issue, providing solutions, and ensuring customer satisfaction.
Listen actively to the client's problem
Ask clarifying questions to gather more information
Offer relevant solutions or troubleshooting steps
Ensure the client is satisfied with the resolution
Provide excellent customer service throughout the interaction
Interview Preparation Tips
Selected
In Aptitude there will be checking you Aptitude skills and well as grammer knowledge and verbal communication the questions will be in choose the best answer
(2 Questions)
- Q1. The second round will be the Technical one on one round
- Q2. DNS, DHCP, Port Forwarding, LAN WAN, Public private IP and basics of Networking
(1 Question)
- Q1. The third round is the operation Manager round
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jul 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Basic computer questions related to harrdware ,software and troubleshooting...
Interview Preparation Tips
2.Go through the basic knowledge of the computer hardware,software and OS.
3.Go through the basic troubleshooting.
4.Just go with the flow...try to say something relatable.
Concentrix Corporation interview questions for designations
I applied via Naukri.com and was interviewed in Jun 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. All technical questions were asked.. like what is bios and etc
Interview Preparation Tips
I applied via Company Website and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. English grammar
Interview Preparation Tips
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Interview questions from similar companies
Selected
I applied via Naukri.com and was interviewed in Dec 2023. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about your work profile, this was the only question asked to me in the HR Round.
- Ans. I worked with Concentrix for over 2 years and the process I worked for was Macy's where I used to handle international customer queries through email and chat. It was a non- voice process and whatever queries related to our products that are listed on the website or their order status or any escalation for that matter, we used to handle them and try to finish in the first interaction itself.
(2 Questions)
- Q1. Tell me something about yourself and tell me about your last trip experience about wherever you had visited.
- Q2. Asked how much comfortable can I be doing this job offered.
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed in Jun 2024. There was 1 interview round.
(2 Questions)
- Q1. Self introduction and past experience
- Q2. Past experience and mock call
Interview Preparation Tips
(1 Question)
- Q1. Tell me about yourself
Advisory Consultant Interview Questions & Answers
Conneqt Business Solutions
Syed Ahmed
posted on 28 Aug 2023
Selected
I applied via Referral and was interviewed in Feb 2023. There were 4 interview rounds.
Multiple Aptitude and general questions
Multiple questions related to role and responsibilities
(1 Question)
- Q1. How will you work with stressed atmosphere will you give contribution in company betterment and how long will you work
- Ans. All right here is your interview
Concentrix Corporation Interview FAQs
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Concentrix Corporation Technical Support Advisor Interview Process
based on 5 interviews
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Concentrix Corporation Technical Support Advisor Reviews and Ratings
based on 66 reviews
Rating in categories
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Customer Service Executive
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|  ₹0.9 L/yr - ₹7.8 L/yr |
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