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Concentrix Corporation
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Concentrix Corporation Technical Support Advisor Interview Questions and Answers
Concentrix Corporation Technical Support Advisor Interview Experiences
6 interviews found
Selected
I applied via Naukri.com and was interviewed in Nov 2024. There was 1 interview round.
(1 Question)
- Q1. Why do you want to join concentrix
- Ans.
I want to join Concentrix because of its reputation for providing excellent technical support and opportunities for career growth.
Reputation for providing excellent technical support
Opportunities for career growth
Desire to work in a dynamic and challenging environment
laith daaseen
Selected
I applied via Referral and was interviewed in May 2024. There was 1 interview round.
(1 Question)
- Q1. What do we focus on when engaging a client
- Ans.
We focus on understanding the client's issue, providing solutions, and ensuring customer satisfaction.
Listen actively to the client's problem
Ask clarifying questions to gather more information
Offer relevant solutions or troubleshooting steps
Ensure the client is satisfied with the resolution
Provide excellent customer service throughout the interaction
Interview Preparation Tips
Selected
In Aptitude there will be checking you Aptitude skills and well as grammer knowledge and verbal communication the questions will be in choose the best answer
(2 Questions)
- Q1. The second round will be the Technical one on one round
- Q2. DNS, DHCP, Port Forwarding, LAN WAN, Public private IP and basics of Networking
(1 Question)
- Q1. The third round is the operation Manager round
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jul 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Basic computer questions related to harrdware ,software and troubleshooting...
Interview Preparation Tips
2.Go through the basic knowledge of the computer hardware,software and OS.
3.Go through the basic troubleshooting.
4.Just go with the flow...try to say something relatable.
Concentrix Corporation interview questions for designations
I applied via Naukri.com and was interviewed in Jun 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. All technical questions were asked.. like what is bios and etc
Interview Preparation Tips
I applied via Company Website and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. English grammar
Interview Preparation Tips
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I was interviewed in Dec 2016.
Interview Preparation Tips
Tips: It was only to check your communication skills. It was not about what you said. Rather how you said it.
Duration: 2 hours
Round: Versant
Experience: Some topics like "tell me about yourself" or some random questioning like "what are your thoughts on punctuality"
Tips: Again, focus was on communication
Round: Technical + HR Interview
Tips: General questions about computer basics. Like what's IP address? Which OS do you use and questions related to that. Basics that a computer science engineer would learn in first year of engineering
Skills: Communication And Confidence
College Name: Atria Institute Of Technology
Technical Support Engineer Interview Questions & Answers
Genpact
saurabh shukla
posted on 23 Jan 2017
I was interviewed in Nov 2016.
Interview Preparation Tips
Experience: The round was quite easy.The HR was very seriously listening to each and every candidate.
Tips: Only speak valid points.
Round: VBA(i-speak)
Experience: The round was quite easy.The HR was very seriously listening to each and every candidate.
Tips: Only speak valid points.
Skills: Communication And Confidence
College Name: Dr. KNMIET
I was interviewed before Jun 2016.
Interview Questionnaire
1 Question
- Q1. Tell us something about yourself
- Ans.
I am a dedicated Technical Support Engineer with 5 years of experience in troubleshooting hardware and software issues.
5 years of experience in technical support
Skilled in troubleshooting hardware and software issues
Strong communication and problem-solving skills
Interview Preparation Tips
Experience: it was an introductory round
it went good
Tips: be confident and real for this round
Round: Group Discussion
Experience: it was an introductory round
it went good
Tips: be confident and real for this round
Round: Group Discussion
Experience: we discuss ed and concluded
Tips: always conclude
Skills: Communication And Confidence
Technical Support Engineer Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 3 May 2017
I was interviewed before May 2016.
Interview Questionnaire
1 Question
- Q1. What are your future plans
- Ans.
I plan to continue expanding my technical skills and knowledge through certifications and training programs.
Obtain certifications in relevant technologies (e.g. Cisco, Microsoft)
Attend training programs and workshops to stay updated on latest industry trends
Pursue higher education in a related field to enhance expertise
Explore opportunities for career advancement within the company or in a different organization
Interview Preparation Tips
Duration: 20 minutes
Round: Group Activity
Experience: They gave a group and told to perform in agroup
College Name: Sagi Ramakrishnam Raju Engineering College, Bhimavaram [ SRKR ]
Concentrix Corporation Interview FAQs
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