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Concentrix Corporation Senior Customer Service Executive Interview Questions and Answers for Experienced
Updated
5 Jun 2024
3 interviews found
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3 Interview Rounds
1
HR Round (2 Questions)
- Q1. Tell me about yourself? Add Answer
- Q2. Why do want to join concentrix? Add Answer
2
Aptitude Test Round
Make sure you understand the phrases correctly and don't keep quite while giving this as the machine wants to check the pronounciation.
3
One-on-one Round (1 Question)
- Q1. What do you know about customer service? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident. Prepare before interview.
I applied via Naukri.com and was interviewed before May 2021.
2 Interview Rounds
1
Aptitude Test Round
It is an online test held to check the communication and typing skills of the interested candidate. I rhink it is a good way to know that if a candidate can really communicate on an international or domestic level workspace.
2
Technical Round (1 Question)
- Q1. It totally depends on the process you will be shortlisted for. So for example, id you are selected for non-it job then it will be a simple communications round ...read more Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident abd try to answer each question. I did not know the answer of a question in 2nd round but I still answered something that came in my mind.
Note - Answering wrong is better than answering nothing at all.
Note - Answering wrong is better than answering nothing at all.
I applied via Campus Placement and was interviewed before May 2018.
3 Interview Rounds
Interview Questions
- Q1. Its was the first round in which they ask a normal introduction and privious experience and about the family back ground and all.
Add Answer
- Q2. Tell me about yourself?
Why from technical line to BPO?
Tell me something about your prior experience?
View Answers (1)
- Q3. Tell me about yourself?
View Answers (1)
- Q4. Prior exeperince brief?
View Answers (1)
- Q5. If they are not giving transport how u will travel?
View Answers (1)
- Q6. How much you will rate your english if there is scale between 1 to 10.
View Answers (1)
Interview Preparation Tips
General Tips: It was not so difficult but be your self do not be fake like use fake accent and give any fake prior experience over all it was great work environment for the fresher.Its a great place to learn and make ur communication flowless.
Skills: Communication, Problem Solving, Time Management, Decision Making Skills
Duration: 1-4 weeks
Skills: Communication, Problem Solving, Time Management, Decision Making Skills
Duration: 1-4 weeks
What people are saying about Concentrix Corporation
View All
a senior manager
2w
Want to switch to MNC...need help
Hi, need help.currently I am employed with Axis Bank. I am an ex Citibanker. I am not liking the axis Bank culture at all..kindly advise how to switch from a bank to MNC companies...I don't have contacts and want to make my career in MNC company. Current package is 14.4 additionally bonus and all contributes to overall package to 17.3.
Can anybody help me getting a job in company like Genpact, concentrix etc.
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Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Introduction .process related Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - nothing everything is fine
Senior Customer Service Executive Interview Questions
Teleperformance
Anonymous
posted on 8 Apr 2022
2 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. About customer emphatising retaining interaction apologizing and other cx skills Add Answer
2
One-on-one Round (1 Question)
- Q1. Cx probing, and about cx care skills Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and have some pre set of cx care skills
Senior Customer Service Executive Interview Questions
Firstsource Solutions
Anonymous
posted on 10 Jun 2022
I applied via Walk-in and was interviewed before Jun 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (3 Questions)
- Q1. Tell me about your self? View Answers (1)
- Q2. They had given me a topic any topic View Answers (1)
- Q3. Final round was a operation round as they ask the same question View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - I like the process knowldage of this company
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Walk-in and was interviewed before Jun 2023.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Tell us about yourself and want you want to achieve in your life Add Answer
2
One-on-one Round (2 Questions)
- Q1. Tell us about yourself in spanish Add Answer
- Q2. Why you have learnt spanish Add Answer
Senior Customer Service Executive Interview Questions
Teleperformance
Rajesh Biswas
posted on 11 Aug 2021
Interview Questions
- Q1. Tell me about your self
Add Answer
- Q2. U have to talk nonstop Hindi and English
Add Answer
- Q3. Asking questions about ur previous experience
Add Answer
I applied via Walk-in and was interviewed in May 2022.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Instructions questions Add Answer
- Q2. Tell about your self Add Answer
2
HR Round (3 Questions)
- Q1. Brief description of process View Answers (1)
- Q2. Process related questions Add Answer
- Q3. Process related knowledge Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Please improve communication also confident tell any answer
Senior Customer Service Executive Interview Questions
Teleperformance
Anonymous
posted on 7 Dec 2021
I applied via Recruitment Consultant and was interviewed in Jun 2021.
5 Interview Rounds
Interview Questions
- Q1. Tell me something about yourself?
Add Answer
- Q2. Tell us something about your past work experiences?
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Easy interview, speak loud and clear, be confident.
Concentrix Corporation Interview FAQs
How many rounds are there in Concentrix Corporation Senior Customer Service Executive interview for experienced candidates?
Concentrix Corporation interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Concentrix Corporation interview process for experienced candidates are Aptitude Test, One-on-one Round and Technical.
How to prepare for Concentrix Corporation Senior Customer Service Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Concentrix Corporation. The most common topics and skills that interviewers at Concentrix Corporation expect are Customer Service, Inbound Process, UK Shift, US Shift and customer care.
What are the top questions asked in Concentrix Corporation Senior Customer Service Executive interview for experienced candidates?
Some of the top questions asked at the Concentrix Corporation Senior Customer Service Executive interview for experienced candidates -
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People are getting interviews through
based on 2 Concentrix Corporation interviews
Job Portal
Campus Placement
50%
50%
Moderate
Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Senior Customer Service Executive Interview Questions from Similar Companies
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Concentrix Corporation Senior Customer Service Executive
Salary
based on 940 salaries
₹0.8
L/yr - ₹6.1
L/yr
At
par with the average Senior Customer Service Executive Salary in India
View more details
Concentrix Corporation Senior Customer Service Executive Reviews and Ratings
based on 240 reviews
Rating in categories
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