Concentrix Corporation Senior Associate 1 Interview Questions and Answers for Experienced

Q1. Tell me about yourself I shared my education background, my work experience, and most importantly shared about skills I am learning from google clouds, spoke about google Analytics and digital marketing co...read more
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Q2. Topics they may ask Pollution Women empowerment Global warming Social media How will you handle a iterate customer? What is BPO and customer service? Difference between Inbound and outbound services? How...read more
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Q3. What do you know about the process? Why you want to join this company? Whats your salary expectations? Client may ask random question, its totally depends on him/ her.
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About your self introduction

Easy to clear, general maths and science

Q1. General questions
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Q2. General questions, easy to clear
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Q1. About healthcare
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Q2. About yourself, fluency
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Q1. Introduction and eoutine topics
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Q1. Previous experience, job roles , kpi's
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Q1. Pearson test for Checking your voice clarity and attentive lness
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Q1. Why you want to join our organisation tell me 5 positive things about the organisation. A part of this they ask the questions from his colleague what's to ask.
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Q1. Why we will hired you for this role?
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Q1. Why we hired you for this role?
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Puzzle questions were there

30 questions aptitude test
Some simple English grammar question
Some of maths
And about ms exel

Q1. Give me your introduction ?
Ans. 
I am a Customer Service Associate with excellent communication skills and a strong focus on customer satisfaction.
• Experienced in handling customer inquiries and resolving issues

• Proficient in using customer service software and tools

• Ability to remain calm and composed in stressful situations

• Strong problem-solving skills

• Excellent verbal and written communication skills

• Empathetic and patient when dealing with customers

• Abl...read more
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Q2. Tell me about your family ?
Ans. 
I come from a close-knit family that values love, support, and togetherness.
• My parents have been married for over 30 years and have always been a source of inspiration for me.

• I have two siblings, an older brother and a younger sister, who I am very close to.

• We often have family gatherings and celebrate special occasions together.

• My family has taught me the importance of communication, empathy, and understanding in main
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Q3. Why you left last organization?
Ans. 
I left my last organization to pursue new opportunities and further develop my skills in customer service.
• Seeking new challenges and growth

• Opportunity for career advancement

• Desire to expand customer service skills

• Company restructuring or downsizing

• Relocation or commute issues
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Q4. Why want to join our organization ?
Ans. 
I want to join your organization because of its excellent reputation and commitment to customer satisfaction.
• Your organization has a strong track record of providing exceptional customer service.

• I have heard positive feedback from current and former employees about the supportive work environment.

• Your company values align with my own, particularly in terms of prioritizing customer satisfaction.

• I am impressed by the opp...read more
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They gave us marketing topic and we will give you 1 minutes then you talk properly in Britain accent

Q1. Self introduction
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Skills test general knowledge

Q1. Introduction and asked about previous company and projects
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Q2. Salary discussion
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Q1. Tell me about yourself
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Q2. Why you want to change your job
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