i
Concentrix Corporation
Filter interviews by
I was interviewed before Jan 2024.
Written tests that checked knowledge
I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.
I applied via Naukri.com and was interviewed in Aug 2021. There were 3 interview rounds.
I applied via Job Fair and was interviewed in Apr 2024. There were 3 interview rounds.
I applied via Referral and was interviewed in Nov 2022. There were 2 interview rounds.
I applied via Referral and was interviewed before Jun 2023. There were 2 interview rounds.
Sanity testing is a narrow and deep testing to ensure that the most crucial functionalities work correctly, while smoke testing is a broad and shallow testing to check if the software build is stable enough for further testing.
Sanity testing focuses on specific areas of functionality, while smoke testing covers a wide range of functionalities.
Sanity testing is usually performed after a minor change in code, while smoke...
Locators like ID, class name, XPath, CSS selector, etc. are used to identify web elements.
ID - unique identifier for an element
Class name - name of the class assigned to an element
XPath - path to the element in the XML structure of the page
CSS selector - selector based on CSS attributes of the element
I applied via Walk-in and was interviewed before Dec 2021. There were 2 interview rounds.
I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.
I applied via Referral and was interviewed before Dec 2022. There were 2 interview rounds.
To handle a frustrated customer as a QA Analyst, it is important to remain calm, empathize with their concerns, actively listen, provide clear explanations, and offer solutions.
Remain calm and composed
Empathize with the customer's frustrations
Actively listen to their concerns without interrupting
Provide clear explanations and address their issues
Offer appropriate solutions or escalate to the relevant team if necessary
based on 1 interview
Interview experience
based on 1 review
Rating in categories
Customer Service Executive
3.7k
salaries
| ₹0.9 L/yr - ₹7.8 L/yr |
Assistant Manager
3.3k
salaries
| ₹2.9 L/yr - ₹10.2 L/yr |
Advisor
3.2k
salaries
| ₹0.9 L/yr - ₹6 L/yr |
Senior Representative
3.1k
salaries
| ₹1.5 L/yr - ₹6.5 L/yr |
Content Moderator
3k
salaries
| ₹1.7 L/yr - ₹5 L/yr |
Teleperformance
Foundever
Wipro
Genpact