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Concentrix Corporation
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I applied via Walk-in and was interviewed in Mar 2023. There was 1 interview round.
Understanding people's needs, motivations, and communication styles is essential for effective collaboration and problem-solving.
Active listening skills to truly understand others' perspectives
Empathy to connect with people on an emotional level
Adaptability to adjust communication style based on the individual
Cultural awareness to navigate diverse backgrounds and perspectives
Conflict resolution skills to address disagr
I applied via Recruitment Consultant and was interviewed before Sep 2020. There was 1 interview round.
I applied via Walk-in and was interviewed before Apr 2021. There were 4 interview rounds.
Calling
It was nice and typing test too
posted on 12 Feb 2018
I applied via Other
posted on 8 Dec 2017
posted on 18 Nov 2020
I applied via Walk-in and was interviewed before Nov 2019. There was 1 interview round.
Customer service is the support and assistance provided to customers before, during, and after purchasing a product or service.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, chat,...
posted on 17 Sep 2020
I applied via Walk-in and was interviewed before Sep 2019. There was 1 interview round.
posted on 10 Oct 2020
I applied via Walk-in and was interviewed before Oct 2019. There were 3 interview rounds.
Customer support refers to the assistance provided to customers before, during, and after a purchase.
Customer support involves addressing customer queries and concerns
It includes providing technical assistance and troubleshooting
Customer support can also involve handling complaints and resolving issues
Examples of customer support channels include phone, email, chat, and social media
Good customer support can lead to inc
I appeared for an interview in Aug 2017.
I applied via Naukri.com and was interviewed before Mar 2020. There were 6 interview rounds.
based on 1 interview
Interview experience
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