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Concentrix Corporation CC Executive Interview Questions and Answers

Updated 7 Feb 2023

Concentrix Corporation CC Executive Interview Experiences

2 interviews found

CC Executive Interview Questions & Answers

user image Anonymous

posted on 7 Feb 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me about yourself and what was your roles and responsibilities
  • Ans. Hello,I Am Aashray srivastav I am from Hyderabad I have completed my graduation From manglore institute of technology and science and I have completed my intermediate from Sri Chandra Jr college, I have completed my schooling from The Royal co-education Academy....
    • Answered Anonymously
    Add your answer
  • Q2. My privious roles and responsibilities was coustomer care executive I used take a calls and need to place an order
  • Ans. I need place and order deal with the coustomer
    • Answered Anonymously
    Add your answer
  • Q3. What was take home salary?
    • Add your answer
  • Q4. How immediately willing to join company
    • Add your answer
  • Q5. What are your hobbies?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good evening, I have work with Reliance general insurance as and telesales,used to sale policy....

CC Executive Interview Questions & Answers

user image Raja Robidas

posted on 28 Mar 2022

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Test took around 10 to 15 min, where they asked me why I need this Job, I explain them in brief at the end they prefer me for another round.

Round 3 - Coding Test 

For coding they simply setup an MCQ based question based on General Knowledge, Computer Hardware along with some Computer Basic Knowledge.

Round 4 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Where do you see yourself in 5 years?
    • Add your answer
  • Q3. What are your strengths and weaknesses?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Honest and be Confident, because incase if you lie them than you need to lie the whole interview. And the main thing is don't lose your Confident because that keeps you what your are and what you are capable of.

Interview questions from similar companies

CC Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 5 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Company Website and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself? what is your strength? why do you want teleperformance? what do you know about teleperformance?
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself? tell me your achivements?
    • Add your answer
Round 3 - versant round. 

(1 Question)

  • Q1. Versant english test
    • Add your answer

Interview Preparation Tips

Topics to prepare for Teleperformance CC Executive interview:
  • the company mission and values
Interview preparation tips for other job seekers - stay motivated.
Keep your resume updated.
Prepare for interviews
enhance your skills
maintain a positive mindset.

CC Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 4 Feb 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a highly experienced executive with a strong background in CC management and a proven track record of driving success.

    • Over 10 years of experience in CC management

    • Successfully led teams to achieve and exceed targets

    • Implemented strategies to improve customer satisfaction and retention

    • Strong leadership and communication skills

    • Proficient in analyzing data and making data-driven decisions

    • Answered by AI
    Add your answer
  • Q2. What was your last job role?
  • Ans. 

    I was the Senior Sales Manager at XYZ Corporation.

    • Managed a team of 10 sales representatives

    • Developed and implemented sales strategies to achieve revenue targets

    • Built and maintained relationships with key clients

    • Analyzed market trends and competitor activities to identify business opportunities

    • Answered by AI
    Add your answer
  • Q3. Tell me about the most memorable day in your life?
  • Ans. 

    The day I climbed Mount Everest

    • Woke up before dawn and started the challenging ascent

    • Faced extreme weather conditions and physical exhaustion

    • Reached the summit and experienced a breathtaking view

    • Overcame personal fears and achieved a lifelong dream

    • Answered by AI
    Add your answer
  • Q4. In case you've changed your domain they would as you the reason behind the same. "Why do you want to go for customer service instead of trying for your previous domain?"
    • Add your answer
  • Q5. What is the difference between sympathy and empathy and being a customer service executive, is this necessary to empathize or sympathize a customer and why?
  • Ans. 

    Sympathy is feeling sorry for someone, while empathy is understanding and sharing their feelings. As a customer service executive, it is necessary to empathize with customers.

    • Sympathy is feeling pity or sorrow for someone's situation, while empathy is putting yourself in their shoes and understanding their emotions.

    • Empathy allows the customer service executive to connect with the customer on a deeper level and provide ...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Those, who are currently looking for a job needs to be more confident but not over confident. Explore the organisation on Google or on their official website. Be clear with your thoughts and vision. Try not to fumble and if you're not feeling comfortable while forming complex sentences, go for simple language.

CC Executive Interview Questions & Answers

TaskUs user image Anonymous

posted on 8 Oct 2022

I applied via Referral and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a highly experienced executive with a strong background in CC management and a proven track record of driving success.

    • Over 10 years of experience in CC management

    • Successfully led teams to achieve and exceed performance targets

    • Implemented strategies to improve customer satisfaction and retention

    • Developed and implemented training programs to enhance employee skills

    • Strong analytical and problem-solving skills

    • Excellen

    • Answered by AI
    Add your answer
  • Q2. What is bpo or kpo?
  • Ans. 

    BPO (Business Process Outsourcing) and KPO (Knowledge Process Outsourcing) are outsourcing models where companies outsource their business or knowledge processes to third-party service providers.

    • BPO involves outsourcing of non-core business processes such as customer support, HR, accounting, etc.

    • KPO involves outsourcing of knowledge-intensive processes such as research and development, data analytics, market research, ...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for TaskUs CC Executive interview:
  • What is contain moderate
  • What is kpi
  • What is ourroules
Interview preparation tips for other job seekers - Tusks is better company and they provided multiple tipes of job offering you

CC Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 30 Aug 2022

I applied via Naukri.com and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction and previous experiences with last salary details.
    • Add your answer
Round 3 - Client Interview 

(4 Questions)

  • Q1. Client will ask about the company and products.
    • Add your answer
  • Q2. Client will ask about the products and company.
    • Add your answer
  • Q3. Client will check the communication details.
    • Add your answer
  • Q4. CUSTOMER HANDLING SKILLS
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Share your experiences with some additional quantities so it will help you in client round.

CC Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 18 Dec 2022

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Essay writing 

(1 Question)

  • Q1. Was asked to write an essay on any one topic out of four in about 200 words
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Introduction, general quiz,American culture,gaming,history,etc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Would like them to ask the different question to all the applicants. Except for some general questions but must improvise in asking different questions in length.

CC Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 30 May 2022

I applied via LinkedIn and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Give a brief of your education and past working experiences.
    • Add your answer
  • Q2. Why do you want to join organization ?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident and most importantly do not fumble. While introducing yourself stop using words like "basically I am from " simply mention "I am from sxyz or I was born and brought up in xyz"
Stop using firstly and secondly start using words initially , later on.

CC Executive Interview Questions & Answers

iEnergizer user image Rinsit Luikhor

posted on 9 Feb 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Something about yourself
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Where tp you see yourself after five years
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence is everything. you should be very skillfull in you communication

CC Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 6 Mar 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your memorable day? Advantages or disadvantage of social media? Where do u see your in upcoming 5 year? Why do u want to join BPo and why on iEnergizer
    • Add your answer
  • Q2. How can u handle irritate customer? What skills you need in BPO
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident or say right words with great pronunciation.
More about working at Concentrix Corporation
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Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation CC Executive interview?
Concentrix Corporation interview process usually has 3 rounds. The most common rounds in the Concentrix Corporation interview process are Resume Shortlist, HR and Aptitude Test.

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