TaskUs CC Executive Interview Questions and Answers

Q1. Introduce yourself? what is your strength? why do you want teleperformance? what do you know about teleperformance?
Add your answer

Q1. Tell me about yourself? tell me your achivements?
Add your answer

Q1. Versant english test
Add your answer

Q1. Give a brief of your education and past working experiences.
Add your answer
Q2. Why do you want to join organization ?
Add your answer

Q1. Tell me about yourself and what was your roles and responsibilities
Ans. Hello,I Am Aashray srivastav I am from Hyderabad I have completed my graduation From manglore institute of technology and science and I have completed my intermediate from Sri Chandra Jr college, I have completed my schooling from The Royal co-education Academy....
Answered Anonymously
Add your answer
Q2. My privious roles and responsibilities was coustomer care executive I used take a calls and need to place an order
Ans. I need place and order deal with the coustomer
Answered Anonymously
Add your answer
Q3. What was take home salary?
Add your answer
Q4. How immediately willing to join company
Add your answer
Q5. What are your hobbies?
Add your answer

Q1. Introduction and previous experiences with last salary details.
Add your answer

Q1. Client will ask about the company and products.
Add your answer
Q2. Client will ask about the products and company.
Add your answer
Q3. Client will check the communication details.
Add your answer
Q4. CUSTOMER HANDLING SKILLS
Add your answer

Q1. Introduction of yourself.
Ans. This is naina kumari, born and brought up in jamshedpur. My highest qualification is bachelor degree in commerce that i have completed in 2017 from jamshedpur women's college. I have a small family which consist 3 members me, my mother and my younger sister. In short that's me.
Answered by Naina Kumari
Add your answer
Q2. What is your experience?
Ans. I have 1 year experience in tata business support services as a customer care executive.
Answered by Naina Kumari
Add your answer

English language test which consists 30 question.

Typing test speed needed 30 word per minute and accuracy 90%

Q1. Introduction about yourself.
Add your answer
Q2. What was the last withdrawn salary?
Add your answer
Q3. Why you want to join our company?
Add your answer
Q4. Why we should hire you?
Add your answer
Q5. What are your hobbies?
Add your answer
Q6. What is a role of customer care executive?
Ans. 
A customer care executive is responsible for providing assistance and support to customers of a company.
• Responding to customer inquiries and resolving complaints

• Providing product or service information to customers

• Maintaining customer records and updating databases

• Collaborating with other departments to ensure customer satisfaction

• Upselling and cross-selling products or services to customers

• Handling billing and payment...read more
Answered by AI
Add your answer
Q7. What is BPO? Describe this.
Ans. 
BPO stands for Business Process Outsourcing. It involves contracting out specific business functions to a third-party provider.
• BPO is a cost-effective way for companies to delegate non-core tasks such as customer service, accounting, and HR.

• It allows companies to focus on their core competencies and improve efficiency.

• Examples of BPO providers include Accenture, IBM, and Infosys.

• BPO can be done onshore, nearshore, or o...read more
Answered by AI
Add your answer

Q1. Suppose customer has received a damaged product. How you will handle this senario?
Ans. 
We apologize for the inconvenience caused. We will replace the damaged product at the earliest.
• Apologize for the inconvenience caused

• Ask for details of the damaged product

• Arrange for a replacement or refund

• Ensure timely delivery of the replacement product

• Follow up with the customer to ensure satisfaction
Answered by AI
Add your answer