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Concentrix Corporation
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I applied via Walk-in and was interviewed in Apr 2023. There were 2 interview rounds.
A call center is a centralized office used for receiving or transmitting a large volume of requests by telephone.
Call centers are used for customer service, telemarketing, technical support, and more
Agents in call centers handle incoming and outgoing calls
Call centers can be in-house or outsourced to third-party companies
Examples of call centers include customer service hotlines, IT help desks, and sales support lines
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, resolving issues, and providing guidance.
It includes being attentive, empathetic, and helpful towards customers.
Examples of customer service include answering phone calls, responding to emails, and assisting customers in-store.
I applied via Job Fair
Aptitude text was too difficult for freshers need to make it bit esay
To make a process move forward to automation, we need to identify the repetitive tasks and create a plan to automate them.
Identify the repetitive tasks in the process
Evaluate the feasibility of automating those tasks
Create a plan to automate the tasks
Implement the automation plan
Test and refine the automation process
I applied via Walk-in and was interviewed in Sep 2022. There were 2 interview rounds.
I applied via Walk-in and was interviewed before Aug 2022. There were 2 interview rounds.
I applied via Walk-in and was interviewed in Aug 2022. There was 1 interview round.
I was interviewed in Jul 2022.
I applied via Naukri.com and was interviewed in May 2022. There were 3 interview rounds.
It's a good
I applied via Referral and was interviewed in Jun 2022. There were 3 interview rounds.
based on 3 interviews
Interview experience
based on 43 reviews
Rating in categories
Customer Service Executive
3.7k
salaries
| ₹0.9 L/yr - ₹7.8 L/yr |
Assistant Manager
3.3k
salaries
| ₹2.9 L/yr - ₹10.2 L/yr |
Advisor
3.2k
salaries
| ₹0.9 L/yr - ₹6 L/yr |
Senior Representative
3.1k
salaries
| ₹1.5 L/yr - ₹6.5 L/yr |
Content Moderator
3k
salaries
| ₹1.7 L/yr - ₹5 L/yr |
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