Cognizant Non Voice Process Executive Interview Questions and Answers

B.tech 2021 completed ece grup elecrical engeeniring kurnool

Techenical essu customer Care and problem solution informetion clarify

My name is mamatha my custamor problem is phone data problem and expaly tha telugu language clarify

Telling tha essu and clarify tha custor problem speeking telugu and english

Non vice proces is clarrify tha doudts and custamor promblem very important

Programing language solue tha issu programig #includ .in#

Q1. Electrical working is not working tha metrial
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Q2. My problem is my account is not link in aadhar card
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Q1. What is studing graduaction complete tha year
Ans. 
The question is asking about the completion year of graduation studies.
• The question is inquiring about the year in which the individual completed their graduation studies.

• The answer should mention the specific year in which the graduation was completed.

• It is important to provide accurate information regarding the completion year of graduation.
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Q2. Why tha non vice proccing technolagy
Ans. 
Non voice processing technology is used to handle tasks through written communication instead of verbal communication.
• Non voice processing technology is efficient for handling tasks that require detailed documentation or follow-up.

• It allows for better accuracy and clarity in communication as everything is written down.

• Examples include email support, chat support, data entry, and document processing.

• It is also useful fo...read more
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Q1. Develop tha metrial is not conneting problem soluction
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Q2. What about you english skills
Ans. 
I have excellent English skills, with a strong grasp of grammar, vocabulary, and communication.
• Fluent in spoken and written English

• Strong grammar and vocabulary

• Effective communication skills

• Experience in writing reports and emails

• Comfortable with conducting conversations in English
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B.tech ece branch electical computer egineering branch programing and electanic

Q1. Which year completed you study
Ans. 
I completed my studies in the year 2020.
• I completed my studies in 2020.

• I graduated in the year 2020.

• My academic journey ended in 2020.
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Q2. B.tech percentage out of 60% yes or no
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Gennpet company non vice proccing tacing telugu and english explain custamor problems

Q1. Any questions solue tha solution taking tha english and telugu
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Q2. Non vice proccing expirionce or not
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Q1. What is your self inctadection tell be
Ans. 
I am a dedicated and detail-oriented individual with strong communication skills and a passion for providing excellent customer service.
• Graduated with a degree in Business Administration

• Previous experience in customer service roles

• Proficient in Microsoft Office Suite

• Strong problem-solving skills

• Excellent communication skills
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Q2. Why are choosing tha non vice proccing job
Ans. 
I am choosing the non voice processing job because I excel in written communication and prefer working in a quiet environment.
• I have strong written communication skills

• I prefer working in a quiet environment

• I am detail-oriented and excel in tasks that require focus
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Q1. What are tha nowlegue
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Q2. Why are you from
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Q1. Salf conference
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Q2. A good way to visualize the role IT plays in companies is to think about the function like a home’s key operating systems. Just like homes need electrical, plumbing, heating, and air conditioning systems t...read more
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Q3. Collaborates with most every business function—from accounting and operations to human resources and supply chain management—to develop the tools and processes to collect, store, manage, secure, and report...read more
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Q4. An HR Compliance Program Manager you will be responsible for managing the global compliance oversight program for People and Places (P&P).
Ans. 
As an HR Compliance Program Manager, I will oversee the global compliance program for People and Places (P&P).
• Develop and implement policies and procedures to ensure compliance with HR laws and regulations globally

• Conduct regular audits and assessments to identify and address compliance issues

• Provide training and guidance to employees on compliance matters

• Collaborate with legal and HR teams to address any compliance co...read more
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Q5. Determine the appropriate contact person in HR. This is typically the hiring manager or the HR representative handling the position you've applied for. Craft a polite and professional email or call the HR ...read more
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Q6. Interview would be beneficial. If scheduling an in-person interview is not possible within the next week, ask about the possibility of a virtual interview to move the process along more
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Q7. The key is to strike a balance between enthusiasm and flexibility to increase the chances of securing an interview appointment in your desired timeframe. Avoid being demanding, and focus on demonstrating y...read more
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Q8. Focus on demonstrating your sincere interest in the opportunity
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Aptitude test assess the candidate’s cognitive abilities ,skills and potential for learning.

A group discussion is a structured conversation among a group of people usually 6-12 participants , moderated by facilitator.

Q1. Can you tell me about yourself?
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Q2. Why do you want to work for company
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Q3. What are your greatest strengths and weaknesses?
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Q4. How do you handle change or unexpected situations?
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Q5. What are your greatest strengths and weaknesses?
Ans. 
My greatest strength is my ability to communicate effectively and empathize with customers. My weakness is that I can be overly detail-oriented at times.
• Strength: Effective communication skills - able to convey information clearly and concisely

• Strength: Empathy towards customers - able to understand their needs and concerns

• Weakness: Being overly detail-oriented - sometimes spend too much time focusing on minor details

• W...read more
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Q6. How do you handle chane or unexpected situations?
Ans. 
I handle change or unexpected situations by staying calm, assessing the situation, and adapting quickly.
• Stay calm and composed

• Assess the situation and understand the impact

• Adapt quickly and come up with a solution

• Communicate effectively with team members or customers
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Q1. What is your name
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Q2. Interview will be conducted on zoom
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Regarding computer science

Q1. About computer science questions
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Q2. Regarding computer based
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Q1. About myself and regarding work
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Q1. Tell me about yourself
Ans. 
I am a dedicated and experienced professional with a strong background in customer service and communication skills.
• Over 5 years of experience in customer service roles

• Excellent communication skills, both written and verbal

• Proven track record of resolving customer issues efficiently

• Strong attention to detail and ability to multitask

• Proficient in using CRM systems and Microsoft Office suite
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Q2. Why should we hire you
Ans. 
I have strong communication skills, a proven track record in customer service, and a passion for helping others.
• I have excellent verbal and written communication skills, which are essential for a voice process executive role.

• I have a proven track record in providing exceptional customer service, resolving issues efficiently and effectively.

• I am passionate about helping others and ensuring customer satisfaction, which a
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Q3. What is ur strength
Ans. 
My strength lies in my excellent communication skills, ability to multitask, and problem-solving capabilities.
• Excellent communication skills - able to effectively convey information and listen actively

• Ability to multitask - can handle multiple tasks simultaneously without compromising quality

• Problem-solving capabilities - adept at analyzing situations and finding practical solutions
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Q4. What is ur weakness
Ans. 
I tend to be overly critical of my own work, which can sometimes lead to perfectionism.
• I have a tendency to overanalyze my work and strive for perfection

• I can be too self-critical at times

• I am working on finding a balance between striving for excellence and accepting imperfections
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