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HCLTech Voice Process Executive Interview Questions and Answers

Updated 16 Dec 2024

HCLTech Voice Process Executive Interview Experiences

7 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(4 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and experienced professional with a strong background in customer service and communication skills.

    • Over 5 years of experience in customer service roles

    • Excellent communication skills, both written and verbal

    • Proven track record of resolving customer issues efficiently

    • Strong attention to detail and ability to multitask

    • Proficient in using CRM systems and Microsoft Office suite

  • Answered by AI
  • Q2. Why should we hire you
  • Ans. 

    I have strong communication skills, a proven track record in customer service, and a passion for helping others.

    • I have excellent verbal and written communication skills, which are essential for a voice process executive role.

    • I have a proven track record in providing exceptional customer service, resolving issues efficiently and effectively.

    • I am passionate about helping others and ensuring customer satisfaction, which a

  • Answered by AI
  • Q3. What is ur strength
  • Ans. 

    My strength lies in my excellent communication skills, ability to multitask, and problem-solving capabilities.

    • Excellent communication skills - able to effectively convey information and listen actively

    • Ability to multitask - can handle multiple tasks simultaneously without compromising quality

    • Problem-solving capabilities - adept at analyzing situations and finding practical solutions

  • Answered by AI
  • Q4. What is ur weakness
  • Ans. 

    I tend to be overly critical of my own work, which can sometimes lead to perfectionism.

    • I have a tendency to overanalyze my work and strive for perfection

    • I can be too self-critical at times

    • I am working on finding a balance between striving for excellence and accepting imperfections

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - Telephonic Call 

(5 Questions)

  • Q1. I.T.I computer science day
  • Q2. Application form
  • Q3. MsExcel sheet Ms wordPowerPoints
  • Q4. Operation system
  • Q5. Software &hardward
Round 2 - Group Discussion 

Application form for you y

Interview Preparation Tips

Interview preparation tips for other job seekers - Computer science

Voice Process Executive Interview Questions Asked at Other Companies

asked in Amazon
Q1. How to solve a problem of customer
asked in Flipkart
Q2. What is customer service? Is the support you offer ur customer be ... read more
asked in Amazon
Q3. When a customer is angery how you handle this time
Q4. What is Bpo and why you choice Bpo?
asked in Wipro
Q5. What is c language? When c language developed

I applied via Walk-in and was interviewed in May 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Ask us to tell about us and then they will ask about our experienc

Round 3 - Technical 

(1 Question)

  • Q1. Versant test will be done if we have score above 50% , you have high scope for next roun
Round 4 - HR 

(1 Question)

  • Q1. Hr round is bit easy, they review our resume and ask us about oursel
Round 5 - One-on-one 

(1 Question)

  • Q1. Question like why this company, and so o

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't waste your time in this company, they will ask us the wait from morning till 9 and they will say we will get back to you soon and will not respond even we call the hr

I applied via Walk-in and was interviewed in Oct 2021. There were 5 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. About your self
  • Ans. My self samson. K s/o karmegam. E completed my schooling in zion group of schools.. And my pg in shri andal alagar college of engineering.. And my hobbies are playing keyboard and cricket
  • Answered Anonymously
  • Q2. Is there any experience for you..
  • Ans. I am fresher to bpo but I have experience in Royal Enfield company for 4 months.. Because my core subject is mechanical
  • Answered Anonymously
  • Q3. Why you choose bpo...
  • Ans. Bpo has growth and it made many people to reach their growth in life.
  • Answered Anonymously
  • Q4. What salary you expect?
  • Q5. I accept the salary what ever the company provide.. And as per the company noms..
  • Q6. Is there any questions to ask me...?
  • Ans. No sir... If any i will convey you sir
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - What Ever May be the negative question... Please answer positively and in polite manner

HCLTech interview questions for designations

 NON Voice Process

 (9)

 International Voice Process Executive

 (2)

 NON Voice

 (1)

 Non Voice Executive

 (2)

 Voice Engineer 2

 (1)

 Non Voice Customer Care Executive

 (1)

 Process Associate

 (38)

 Process Consultant

 (1)

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Tell me about yourself.
  • Q2. How many years working experience?
  • Q3. Then why are select this job?
  • Q4. What your expectation of salary?

Interview Preparation Tips

Interview preparation tips for other job seekers - Every day I complete my every work nobody bending
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via campus placement at Dr SNS Rajlaxmi College of Arts & Science, Coimbatore and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Quiet easy to attend the test

Round 3 - Group Discussion 

About normal topic i m in oppose to point out a negative version of a topic

Round 4 - One-on-one 

(2 Questions)

  • Q1. It's about direct self intro and they asked me about some question
  • Q2. What you can learn from this industry

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't hesitate or panic do well and be smarter for spontaneous questions

Back Office Executive | Non Voice Executive | Software Developer | Software Engineer Trainee | Tech Support | Technical Support | Voice Process Executive interview

user image CareerChacha

posted on 17 Nov 2021

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Self Introduction
  • Q2. Speak any topic for 2 min
Round 2 - Assignment 

Amcat Exam should be minimum 3 subjects

Round 3 - Technical 

(2 Questions)

  • Q1. About the Job Info and details
  • Q2. Work process are you ok with that

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare Well and Attempt the Interview
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Jul 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself?
  • Ans. 

    I am a dedicated and hardworking individual with a passion for customer service and communication.

    • I have a Bachelor's degree in Communication Studies.

    • I have previous experience working in customer service roles.

    • I am proficient in handling customer queries and providing solutions.

    • I am a good listener and have excellent communication skills.

    • I am a team player and enjoy working in a fast-paced environment.

  • Answered by AI
  • Q2. What are you hobbies?
  • Ans. 

    My hobbies include reading, painting, and hiking.

    • Reading: I enjoy reading fiction novels and self-help books.

    • Painting: I like to paint landscapes and abstract art in my free time.

    • Hiking: I love exploring nature trails and challenging myself with new hikes.

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why do you want to join genpact?
  • Ans. 

    I want to join Genpact because of its reputation for providing excellent career growth opportunities and a positive work environment.

    • Genpact is known for its strong focus on employee development and training programs.

    • I am impressed by Genpact's commitment to innovation and technology in the outsourcing industry.

    • I believe that working at Genpact will allow me to enhance my skills and contribute to the company's success.

    • ...

  • Answered by AI
  • Q2. What your short and long term goals?
  • Ans. 

    My short term goal is to enhance my communication skills and excel in my role as a Voice Process Executive. My long term goal is to progress into a leadership position within the company.

    • Short term goal: Improve communication skills through training and practice

    • Short term goal: Meet or exceed performance targets consistently

    • Long term goal: Develop leadership qualities by taking on additional responsibilities

    • Long term g...

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. What is your favourite hobby?
  • Ans. 

    My favourite hobby is painting. I find it relaxing and therapeutic.

    • I enjoy experimenting with different painting techniques and styles

    • I often paint landscapes and abstract art

    • Painting allows me to express my creativity and emotions

    • I attend painting workshops to learn new skills and techniques

  • Answered by AI
  • Q2. How does a bank generates revenue?
  • Ans. 

    Banks generate revenue through various sources such as interest on loans, fees for services, investment income, and trading activities.

    • Interest on loans: Banks earn revenue by charging interest on loans provided to customers.

    • Fees for services: Banks charge fees for services such as account maintenance, ATM usage, and wire transfers.

    • Investment income: Banks generate revenue through investments in securities, bonds, and ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - They will try to check your communication skills and make sure to be fluent .
Interview experience
1
Bad
Difficulty level
-
Process Duration
Less than 2 weeks
Result
No response

I was interviewed in Oct 2024.

Round 1 - HR 

(2 Questions)

  • Q1. What is your name
  • Q2. Interview will be conducted on zoom

Interview Preparation Tips

Interview preparation tips for other job seekers - What a horrible company. This is the worst interview I ever attended. They send us shortlisted mail people come from far states they made us wait for 3 hours and then the hr called through security phone he said interviewer was on leave and told us a zoom meeting will be conducted and send us back home .
Seriously no zoom meeting was conducted if your position was filled don't make false promises. Candidates are comming from far states to attend this interviews. And you are treating shortlisted Candidates like animals. I should have listened to glassdoor or ambition box review before attending a drive here. I made a mistake spending 1265 rs for entire journey money wasted energy wasted no interview was conducted worst company ever.
I hope AI gets advance and replace these cheap service based companies . I'll leave it to karma.

HCLTech Interview FAQs

How many rounds are there in HCLTech Voice Process Executive interview?
HCLTech interview process usually has 2-3 rounds. The most common rounds in the HCLTech interview process are Resume Shortlist, HR and Group Discussion.
How to prepare for HCLTech Voice Process Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HCLTech. The most common topics and skills that interviewers at HCLTech expect are Communication Skills, Customer Service, International Voice Process, Outbound Calling and customer support.
What are the top questions asked in HCLTech Voice Process Executive interview?

Some of the top questions asked at the HCLTech Voice Process Executive interview -

  1. What is ur stren...read more
  2. What is ur weakn...read more
  3. Versant test will be done if we have score above 50% , you have high scope for ...read more

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HCLTech Voice Process Executive Salary
based on 4 salaries
₹2 L/yr - ₹5.7 L/yr
112% more than the average Voice Process Executive Salary in India
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HCLTech Voice Process Executive Reviews and Ratings

based on 7 reviews

3.2/5

Rating in categories

2.5

Skill development

2.8

Work-Life balance

2.4

Salary & Benefits

3.4

Job Security

2.5

Company culture

2.5

Promotions/Appraisal

2.4

Work Satisfaction

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