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3.8

based on 47.9k Reviews

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Cognizant Technical Support Representative Interview Questions and Answers

Updated 15 Nov 2023

Cognizant Technical Support Representative Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Opinion on social media
  • Q2. About my final year project

Interview Preparation Tips

Interview preparation tips for other job seekers - I got selected in CTS almost six months ago and still now I didn't get any offer letter or joining letter. Also the salary is much less when compared to other companies. I also heard that CTS torture as to work extra hours. People has to decide themselves wheather they want to join and experience this or wait for better opportunities. Currently I'm working in a startup company and I'm so much happy with my life right now.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is difference between hub and switch
  • Ans. 

    A hub is a simple networking device that connects multiple devices in a network, while a switch is a more intelligent device that directs network traffic.

    • A hub operates at the physical layer of the OSI model, while a switch operates at the data link layer.

    • A hub broadcasts incoming data to all connected devices, while a switch selectively sends data to the intended recipient.

    • A hub has a single collision domain, while a ...

  • Answered by AI
  • Q2. What is ip address
  • Ans. 

    An IP address is a unique numerical label assigned to each device connected to a computer network.

    • IP address stands for Internet Protocol address.

    • It is used to identify and locate devices on a network.

    • There are two types of IP addresses: IPv4 and IPv6.

    • IPv4 addresses are written as four sets of numbers separated by periods (e.g., 192.168.0.1).

    • IPv6 addresses are written as eight sets of hexadecimal numbers separated by c...

  • Answered by AI

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Useless, senseless & waste of time
  • Q2. Big waste of time even after a great interview
Round 2 - Assignment 

Cleared with ace, got great feedback from everyone

Interview Preparation Tips

Interview preparation tips for other job seekers - Never be dependent on shit firm like TCS, really had a great respect from them but after going through the interview process and listening to feedbacks from people within the organisation. Its nothing but a shit firm consuming people's blood at cheap salary. Nothing but bringing more insult to TATA.

Their HR may normal call you instead of Microsoft meet for final /Opps round instead of Manager without even keeping your resume handy they call you for interview, then reject without reason.

Really wish I would've recorded the conversation.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Personal details
  • Q2. Professional experience
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction
Round 3 - One-on-one 

(1 Question)

  • Q1. Self introduction
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. HR Asked about your experience and your Introduction. Basically they check our communication skills.
Round 3 - Assignment 

Email Writing and Aptitute test.

Round 4 - One-on-one 

(1 Question)

  • Q1. This is a Manager round, He will ask your Introduction and your experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool and calm be real you will crack this interview.

I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

It was 45 min apptitude test it was not a difficult test.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Tell me something about your self

Interview Preparation Tips

Topics to prepare for Wipro Customer Service Representative interview:
  • About wipro
Interview preparation tips for other job seekers - It is good role. Everyone should join wipro. Now its a best fresher
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

It's was very good and test.i was qualified in January that its

Round 3 - Technical 

(2 Questions)

  • Q1. How can you run python in your pc .
  • Ans. 

    Python can be run on a PC by installing Python software and running it through the command prompt or an IDE.

    • Download and install Python software from the official website

    • Open the command prompt or an IDE like PyCharm

    • Type 'python' in the command prompt or run a Python script in the IDE

    • Ensure that the correct version of Python is installed and added to the PATH environment variable

  • Answered by AI
  • Q2. How can you run c language at your pc
  • Ans. 

    To run C language on your PC, you need to install a C compiler and IDE.

    • Download and install a C compiler like GCC or Clang

    • Choose an IDE like Code::Blocks or Visual Studio Code

    • Write your C code in the IDE and compile it using the compiler

    • Execute the compiled program in the command prompt or terminal

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Go and crack interview..in case you do not confident of yourself then go to home .

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced customer service representative with a passion for helping others and resolving issues efficiently.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to remain calm and professional in high-pressure situations

    • Proven track record of exceeding customer satisfaction goals

    • Example: In my previous role at XYZ Company, I handled over 50 customer inquiries dai...

  • Answered by AI
  • Q2. Question about career gaps

Cognizant Interview FAQs

How many rounds are there in Cognizant Technical Support Representative interview?
Cognizant interview process usually has 2 rounds. The most common rounds in the Cognizant interview process are Resume Shortlist and One-on-one Round.

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