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Capgemini
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Capgemini Technical Support Representative Interview Questions and Answers
Capgemini Technical Support Representative Interview Experiences
1 interview found
(2 Questions)
- Q1. What is difference between hub and switch
- Ans.
A hub is a simple networking device that connects multiple devices in a network, while a switch is a more intelligent device that directs network traffic.
A hub operates at the physical layer of the OSI model, while a switch operates at the data link layer.
A hub broadcasts incoming data to all connected devices, while a switch selectively sends data to the intended recipient.
A hub has a single collision domain, while a ...
- Q2. What is ip address
- Ans.
An IP address is a unique numerical label assigned to each device connected to a computer network.
IP address stands for Internet Protocol address.
It is used to identify and locate devices on a network.
There are two types of IP addresses: IPv4 and IPv6.
IPv4 addresses are written as four sets of numbers separated by periods (e.g., 192.168.0.1).
IPv6 addresses are written as eight sets of hexadecimal numbers separated by c...
Skills evaluated in this interview
Interview questions from similar companies
Technical Support Representative Interview Questions & Answers
Cognizant
Anonymous
posted on 15 Nov 2023
(2 Questions)
- Q1. Opinion on social media
- Ans.
Social media is a powerful tool for communication and networking, but it also has its drawbacks.
Social media can be a valuable platform for connecting with others and sharing information.
It can also be a source of misinformation and negativity.
Privacy and security concerns are important considerations when using social media.
Examples: Facebook, Twitter, Instagram, LinkedIn
- Q2. About my final year project
Interview Preparation Tips
I applied via Referral and was interviewed in Sep 2024. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself
- Ans.
Experienced sales professional with a proven track record of exceeding targets and building strong client relationships.
Over 5 years of sales experience in the pharmaceutical industry
Consistently met or exceeded sales targets by 20% each quarter
Built and maintained strong relationships with key clients, resulting in repeat business and referrals
(1 Question)
- Q1. Tell me about your previous experience
- Ans.
I have 5 years of experience in sales, including B2B and B2C sales roles.
Worked as a Sales Representative for XYZ Company for 3 years
Successfully met and exceeded sales targets consistently
Developed strong relationships with clients and increased customer retention rates
Trained new sales team members on product knowledge and sales techniques
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in Jan 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Useless, senseless & waste of time
- Q2. Big waste of time even after a great interview
Cleared with ace, got great feedback from everyone
Interview Preparation Tips
Their HR may normal call you instead of Microsoft meet for final /Opps round instead of Manager without even keeping your resume handy they call you for interview, then reject without reason.
Really wish I would've recorded the conversation.
(1 Question)
- Q1. Tell me about yourself
Customer Service Representative Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 13 May 2024
I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.
(1 Question)
- Q1. Why do you want to be a call center agent
Customer Service Representative Interview Questions & Answers
Accenture
Anonymous
posted on 11 Sep 2024
(2 Questions)
- Q1. Personal details
- Q2. Professional experience
(3 Questions)
- Q1. Tell me about yourself.
- Q2. Why do you want to join wipro?
- Q3. What do you know about customer service representatives?
- Ans.
Customer service representatives are professionals who interact with customers to provide information, handle complaints, and process orders.
Customer service representatives are responsible for addressing customer inquiries and resolving issues.
They often work in call centers, retail stores, or online platforms.
Good communication skills, patience, and problem-solving abilities are essential for this role.
Examples of ta...
Interview Preparation Tips
(1 Question)
- Q1. Self introduction
Versant test which was taken online
(1 Question)
- Q1. A round with the ops manager
Interview Preparation Tips
Ritik
I applied via LinkedIn and was interviewed in Nov 2024. There were 4 interview rounds.
Essay on any topic like technology etc
Essay on any topic with atleast 250 words
(1 Question)
- Q1. Know about organisation
(1 Question)
- Q1. Some basic questions
Capgemini Interview FAQs
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Capgemini Technical Support Representative Interview Process
based on 1 interview
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