Cognizant Sr. Representative Operations Interview Questions and Answers

Q1. Useless, senseless & waste of time
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Q2. Big waste of time even after a great interview
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Cleared with ace, got great feedback from everyone

Q1. Tell me about yourself
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Q1. Why do you want to be a call center agent
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Q1. Personal details
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Q2. Professional experience
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Q1. Tell me about yourself.
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Q2. Why do you want to join wipro?
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Q3. What do you know about customer service representatives?
Ans. 
Customer service representatives are professionals who interact with customers to provide information, handle complaints, and process orders.
• Customer service representatives are responsible for addressing customer inquiries and resolving issues.

• They often work in call centers, retail stores, or online platforms.

• Good communication skills, patience, and problem-solving abilities are essential for this role.

• Examples of ta...read more
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Essay on any topic like technology etc

Essay on any topic with atleast 250 words

Q1. Know about organisation
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Q1. Some basic questions
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It's was very good and test.i was qualified in January that its

Q1. How can you run python in your pc .
Ans. 
Python can be run on a PC by installing Python software and running it through the command prompt or an IDE.
• Download and install Python software from the official website

• Open the command prompt or an IDE like PyCharm

• Type 'python' in the command prompt or run a Python script in the IDE

• Ensure that the correct version of Python is installed and added to the PATH environment variable
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Q2. How can you run c language at your pc
Ans. 
To run C language on your PC, you need to install a C compiler and IDE.
• Download and install a C compiler like GCC or Clang

• Choose an IDE like Code::Blocks or Visual Studio Code

• Write your C code in the IDE and compile it using the compiler

• Execute the compiled program in the command prompt or terminal
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Q1. Tell me about yourself
Ans. 
Experienced customer service representative with a passion for helping others and resolving issues efficiently.
• Over 5 years of experience in customer service roles

• Strong communication and problem-solving skills

• Ability to remain calm and professional in high-pressure situations

• Proven track record of exceeding customer satisfaction goals

• Example: In my previous role at XYZ Company, I handled over 50 customer inquiries dai...read more
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Q2. Question about career gaps
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