Cognizant Non Voice Customer Service Executive Interview Questions and Answers for Experienced

Q1. Self introduction
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Q2. Family background
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Q3. Knowing about goals
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Q1. Salf conference
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Q2. A good way to visualize the role IT plays in companies is to think about the function like a home’s key operating systems. Just like homes need electrical, plumbing, heating, and air conditioning systems t...read more
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Q3. Collaborates with most every business function—from accounting and operations to human resources and supply chain management—to develop the tools and processes to collect, store, manage, secure, and report...read more
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Q4. An HR Compliance Program Manager you will be responsible for managing the global compliance oversight program for People and Places (P&P).
Ans. 
As an HR Compliance Program Manager, I will oversee the global compliance program for People and Places (P&P).
• Develop and implement policies and procedures to ensure compliance with HR laws and regulations globally

• Conduct regular audits and assessments to identify and address compliance issues

• Provide training and guidance to employees on compliance matters

• Collaborate with legal and HR teams to address any compliance co...read more
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Q5. Determine the appropriate contact person in HR. This is typically the hiring manager or the HR representative handling the position you've applied for. Craft a polite and professional email or call the HR ...read more
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Q6. Interview would be beneficial. If scheduling an in-person interview is not possible within the next week, ask about the possibility of a virtual interview to move the process along more
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Q7. The key is to strike a balance between enthusiasm and flexibility to increase the chances of securing an interview appointment in your desired timeframe. Avoid being demanding, and focus on demonstrating y...read more
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Q8. Focus on demonstrating your sincere interest in the opportunity
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About you self introduction

Q1. About knowledge
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Q1. Test my knowledge about accounting
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About study and certificate

Q1. Tell me about your self
Ans. My. Name is shubham srivastava my Father name is Sunil Kumar srivastava my father is an accountant i have passed class intermediate from up board and ba second year pursuing from csjm University kanpur
Answered by Shubham srivastava
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Q2. How did you get this interview
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Q3. Did you get on offer
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Q4. How difficult was the interview
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Q5. Easy question for this interview for
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Q6. When was this interview
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Q7. What made you accept the offer
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Q8. What went well select options
Ans. 
The team collaboration and communication went well.
• Effective communication among team members

• Smooth coordination and cooperation

• Achievement of targets and goals

• Positive feedback from clients or customers

• Successful resolution of customer issues or complaints
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Q9. How long was the interview process
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Q10. How did you get tell me
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Q1. Tell me about yourself. Inside resume, questions were asked.
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Q2. Previous experience brief about it your role and responsibilities
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Q3. About project related questions, workshop.
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Q1. Choose own topic what you what
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Q1. Self intro, hobbies, future goals.
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Q1. Share details of your previous job.
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Q2. What are your salary expectations?
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Q3. What are your strengths and weaknesses?
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Q4. Tell me about yourself.
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Q5. Where do you see yourself in 5 years?
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Q6. Introduce my self for my previous comoany and my designstion for my work
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Q1. What is human resource management
Ans. 
Human resource management is the process of managing an organization's employees and their work environment.
• It involves recruitment, training, performance evaluation, and compensation of employees.

• HRM also includes creating policies and procedures to ensure compliance with labor laws and regulations.

• Effective HRM can improve employee satisfaction, productivity, and retention.

• Examples of HRM tasks include conducting job...read more
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Q2. What is account
Ans. 
An account is a record of financial transactions of an individual or organization.
• An account is used to keep track of financial transactions such as deposits, withdrawals, and purchases.

• It can be a bank account, credit card account, or any other type of financial account.

• Accounts are used to monitor the financial health of an individual or organization.

• They are also used for tax purposes and to prepare financial statem...read more
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Q1. Tell us about yourself
Ans. 
I am a customer-oriented individual with excellent communication skills and a passion for helping people.
• I have experience in customer service roles, where I have honed my problem-solving and conflict resolution skills.

• I am a quick learner and am able to adapt to new situations easily.

• I am a team player and enjoy collaborating with others to achieve common goals.

• In my free time, I enjoy reading and volunteering at loca...read more
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Q2. Why you want to work here
Ans. 
I am interested in working here because of the company's reputation and the opportunity to provide excellent customer service.
• I have heard great things about the company's commitment to customer satisfaction

• I am excited about the chance to use my communication skills to help customers

• I am impressed by the company's focus on employee development and growth

• I believe that this job will provide me with valuable experience
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