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Carethon Customer Service Associate Interview Questions and Answers

Updated 2 May 2021

1 interview found

Sort by: Popular

I applied via Referral and was interviewed in Nov 2020.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on you.

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

4 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Tell me something about yourself that's not on CV
  • Q2. What are your expectations
2

Technical Round (2 Questions)

  • Q1. Test familiarity with MS office tools
  • Q2. Test ability to work with Avaya
3

Call listening test Round (1 Question)

  • Q1. Scenario specific call listening
4

Group Discussion Round

I was asked to read an article infront of the leadership team. They asked me questions about what I read.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself. That should help the hiring team match you and your skills to the account/team you should belong to.
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Campus Placement and was interviewed in Mar 2024.

3 Interview Rounds

1

One-on-one Round (19 Questions)

  • Q1. Introduction of the company
  • Q2. Explanation of whole company
  • Q3. Tell me something about our company mission vission
  • Q4. Goals of the company
  • Q5. First source solutions company full detail
  • Q6. Whole summary of the company
  • Q7. Company objective
  • Q8. Company whole structure
  • Q9. Explanation of whole company about first source solutions
  • Q10. First source solutions founder explanation
  • Q11. First source solutions detail
  • Q12. Whole company detail
  • Q13. First source solutions estd
  • Q14. Company head discussion
  • Q15. Serious discussion about company
  • Q16. Company rules and regulations
  • Q17. Establishment of company
  • Q18. Company founder name
  • Q19. Company success
2

HR Round (4 Questions)

  • Q1. Tell me something about yourself
  • Q2. First source solutions company background
  • Q3. Company full information
  • Q4. Salary packages
3

Group Discussion Round

Company whole process

Interview Preparation Tips

Interview preparation tips for other job seekers - More job opportunities
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Apna Jobs and was interviewed in Jun 2024.

4 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduce yourself
  • Q2. Are you ready to work in shifts?
2

One-on-one Round (2 Questions)

  • Q1. Tell me about ur city in hindi.
  • Q2. What is customer service, empathy?
3

Assignment Round

Amcat test ..In this test versant test is there, logical reasoning

4

Versant round and mock call Round (1 Question)

  • Q1. Pitch to customer who comes to you for refund issue.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 -

I applied via Job Portal and was interviewed in Jul 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell about urself
  • Q2. Which sport u like
2

One-on-one Round (2 Questions)

  • Q1. Name and urself
  • Q2. Place and urself

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Referral and was interviewed in Nov 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Self introduction
  • Q2. Work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - It represents a highly beneficial investment for.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Feb 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Self introduction
  • Q2. Any topic other than self introduction
2

Behavioral Round (2 Questions)

  • Q1. Self introduction
  • Q2. Family information
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Aptitude Test Round

That really helpful i learnt a lot

2

HR Round (2 Questions)

  • Q1. Asked me to explain about myself
  • Q2. Reason to join wns

Customer Service Associate Interview Questions

Infosys BPM user image Sandeep v. Waghmare

posted on 19 Dec 2022

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Nov 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

30 questions aptitude test
Some simple English grammar question
Some of maths
And about ms exel

3

One-on-one Round (4 Questions)

  • Q1. Give me your introduction ?
  • Q2. Tell me about your family ?
  • Q3. Why you left last organization?
  • Q4. Why want to join our organization ?
4

Group Discussion Round

They gave us marketing topic and we will give you 1 minutes then you talk properly in Britain accent

Interview Preparation Tips

Topics to prepare for Infosys BPM Customer Service Associate interview:
  • English communication
  • British accent
  • Soft Skills
Interview preparation tips for other job seekers - You could go there with your CV, adhar card, and second-dose vaccination certificate
Go there very organized be positive there
There are doing their work very perfectly
So don't do many mistakes.
Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

HR Round (4 Questions)

  • Q1. Tell me about your self
  • Q2. Why did you join this company
  • Q3. Your slary expections
  • Q4. Why your are leaving your previous jobs
2

One-on-one Round (2 Questions)

  • Q1. About your self
  • Q2. Why you r joining this company

Interview Preparation Tips

Interview preparation tips for other job seekers - My experience don't go there especially back office currently I am working in firstsources but team leader are very cheap they know how to talk with girl thery are harrasment for no reason I mentally tochering my tl i can't say name but ya he is a very old man in firstsources..so don't go there this is very cheap and salary growth no way nothing..just like very year 500-800 that's it.

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based on 1 Carethon interview
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Carethon Customer Service Associate Reviews and Ratings

based on 2 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-Life balance

5.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

5.0

Promotions/Appraisal

5.0

Work Satisfaction

Explore 2 Reviews and Ratings
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