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Call 2 Connect Customer Service Representative Interview Questions and Answers

Updated 14 Aug 2024

1 interview found

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Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Walk-in and was interviewed in Jul 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. About your experience

Interview Preparation Tips

Interview preparation tips for other job seekers - My process was good
But management will take a time to be a good.

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Oct 2023.

3 Interview Rounds

1

Aptitude Test Round

It was quite easy and fast

2

Group Discussion Round

Nerve wracking because it was a group interview and you must answer without being pressured

3

One-on-one Round (2 Questions)

  • Q1. What is the reason you will leave the company?
  • Q2. The reason that will make me leave on this company is to pursue my dream which is to be in IT industry, ever since I was a child I dreamed to build or to progra...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Just answer with clarity an honesty
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (5 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you want to work with Intouch CX
  • Q3. What do you know about Intouch Cx
  • Q4. Do you have accessible wifi?
  • Q5. Are you able to setup a desk?
Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Dec 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Technical Round (3 Questions)

  • Q1. Use of Shortcut keys on keyboard
  • Q2. What is telecommunication
  • Q3. How to handle customer on chat
3

HR Round (1 Question)

  • Q1. However the same thing
4

One-on-one Round (1 Question)

  • Q1. Where are you from why you are not your view

Interview Preparation Tips

Interview preparation tips for other job seekers - Pathetic interviewer and wrost treatment for employees

Skills evaluated in this interview

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself? Why should we hire you? Do you know eob?
  • Q2. What was your last job?
Interview experience
3
 Average
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Aug 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (2 Questions)

  • Q1. How was your previous company experience?
  • Q2. What were your KPIs in last organisation?
3

Client Interview Round (3 Questions)

  • Q1. What is your expected salary?
  • Q2. Why should we give you that much salary?
  • Q3. How was your experience with last organisation?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident no matter what. All they gonna see is your confidence and you comm skills.
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Oct 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

HR Round (2 Questions)

  • Q1. Basic demographic details
  • Q2. And asked for direct process knowledge or need more training on communication

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident with our answers and don't get panic

I was interviewed in Feb 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2

HR Round (3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - It was just an casual interview asked Simple Questions & Not much Complication was their

I applied via Referral and was interviewed in Sep 2021.

5 Interview Rounds

Interview Questions

  • Q1. Are you okay with night shift and rotational shift and rotational offs View Answers (1)

Interview Preparation Tips

Interview preparation tips for other job seekers - For the 1st round they haven't asked anything just shared their information regarding shifts and off's and for the 2nd round which will be assessment, they will give you an idea about assessment format for about 5mins and then you will be asked to attend the assessment, but seriously it's worst and useless assessment because you might be using appropriate English as answers but they need only inappropriate English. After assessment im just waiting in the reception and one of the lady hr just came out and told sorry dear you haven't cleared your test because your communication skills are low and I was shocked😊😊😊..... actually my communication skills are better, and I'm pretty sure your way of processing is not up to the mark.
Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2022.

2 Interview Rounds

1

Typing Test Round (1 Question)

  • Q1. Just type speed thry look into
2

HR Round (2 Questions)

  • Q1. Tell about your self
  • Q2. Open book exam he asked

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join I don't wanna give coz I dont want you people to get suffe rif your coming as an agent then don't

Call 2 Connect Interview FAQs

How many rounds are there in Call 2 Connect Customer Service Representative interview?
Call 2 Connect interview process usually has 1 rounds. The most common rounds in the Call 2 Connect interview process are HR.

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People are getting interviews through

based on 1 Call 2 Connect interview
WalkIn
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
Call 2 Connect Customer Service Representative Salary
based on 29 salaries
₹1 L/yr - ₹2.6 L/yr
36% less than the average Customer Service Representative Salary in India
View more details

Call 2 Connect Customer Service Representative Reviews and Ratings

based on 8 reviews

2.8/5

Rating in categories

2.5

Skill development

3.2

Work-Life balance

2.0

Salary & Benefits

2.6

Job Security

2.0

Company culture

2.5

Promotions/Appraisal

2.3

Work Satisfaction

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