2 IKS Health Customer Service Representative Interview Questions & Answers | Complete Prep Guide 2025

IKS Health Customer Service Representative Interview Experiences

1 interview found

Customer Service Representative Interview Questions & Answers

Anonymous

posted on 7 Jun 2023

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Tell me about yourself? Why should we hire you? Do you know eob?

Add your answer

Q2. What was your last job?

Add your answer

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Interview Tips & Stories

I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you

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Interview questions from similar companies

Customer Service Representative Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 19 Oct 2022

I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(5 Questions)

Q1. Tell me about yourself Why Concentrix

Add your answer

Q2. What do you know about bpo and why bpo?

Ans.

BPO stands for Business Process Outsourcing. It is a practice of hiring a third-party company to handle non-core business activities.

BPO helps companies to focus on their core competencies and reduce costs.
It provides access to a larger talent pool and specialized skills.
BPO services include customer support, technical support, data entry, and back-office operations.
Examples of BPO companies are Accenture, Genpact, and...

Answered by AI

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Q3. Further plans about education

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Q4. Family background and general questions

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Q5. How long you see your self in the company

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Interview Preparation Tips

Topics to prepare for Concentrix Corporation Customer Service Representative interview:

Grammar
English Typing

Interview preparation tips for other job seekers - Practice on your grammar and pronounciation. Do not talk too much or too less just stick with the question

Customer Service Representative Interview Questions & Answers

Teleperformance

posted on 11 Mar 2022

I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - One-on-one

(1 Question)

Q1. Speak about the given topic for 1 minute

Ans.

The importance of active listening in customer service

Active listening involves paying full attention to the customer and understanding their needs
It helps build rapport and trust with the customer
Examples of active listening include paraphrasing, asking clarifying questions, and providing feedback
Active listening can lead to better problem-solving and conflict resolution
It is important to avoid interrupting the custom

Answered by AI

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Round 2 - Telephonic Call

(1 Question)

Q1. You must give the answer within 5 seconds on the phone

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your calm and give every answer only after understanding the question correctly

Customer Service Representative Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 8 May 2022

I applied via Job Fair and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Was on grammar, spelling and punctuation.

Interview Preparation Tips

Interview preparation tips for other job seekers - Ensure that you are aware on how to handle disgruntled customers.

Customer Service Representative Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 23 Sep 2021

I applied via Recruitment Consultant and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. How are you different from others ?

Add your answer

Q2. In how many ways you can show that difference from the box?

Ans.

There are several ways to show the difference from the box, including labeling, color coding, and size variations.

Labeling the boxes with different names or numbers
Color coding the boxes with different colors
Using size variations to differentiate the boxes
Adding stickers or symbols to the boxes
Using different materials for the boxes

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be You Buddy! .No one can let you up or down its your Ride. Ride it in you way.

Customer Service Representative Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 25 Sep 2021

I applied via Recruitment Consultant and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. About yourself

Add your answer

Q2. Be prepared and confident. They only check your communication skills and how well you can answer their questions.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and well behaved. Keep a pleasant smile. Don't hesitate to ask them to repeat the question. Its normal to being nervous.

Customer Service Representative Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 8 May 2022

I applied via Job Fair and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

This was on grammar, spelling and punctuation. Likewise, it was about how to handle disgruntled customers.

Interview Preparation Tips

Interview preparation tips for other job seekers - Ensure you know how to handle disgruntled customers.

Customer Service Representative Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 2 Sep 2020

I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. First is versant round about grammar question, for voice and non voice round

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just give your best and improve communication skills

Customer Service Representative Interview Questions & Answers

Teleperformance

Anonymous

posted on 13 Oct 2021

I applied via Referral and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Give ur basic intro ??

Add your answer

Q2. What is ur daily routine

Add your answer

Q3. What is Coustomer care executive & BPO??

Ans.

A customer care executive is a representative who handles customer queries and complaints. BPO stands for Business Process Outsourcing.

Customer care executives are responsible for providing excellent customer service.
They handle customer queries, complaints, and provide solutions.
BPO is a business model where a company outsources its non-core business processes to a third-party provider.
BPOs provide services like custo...

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - Fluency must be in the interview rounad

Customer Service Representative Interview Questions & Answers

Concentrix Corporation

Anonymous

posted on 30 Dec 2022

Interview experience

Good

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. Tell me something about your self

Add your answer

Q2. What did you do in your last weekend?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in every question what HR asks and give truth answer.

IKS Health Interview FAQs

How many rounds are there in IKS Health Customer Service Representative interview?

IKS Health interview process usually has 2 rounds. The most common rounds in the IKS Health interview process are Resume Shortlist and One-on-one Round.

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IKS Health Customer Service Representative Interview Questions and Answers

IKS Health Customer Service Representative Interview Experiences

1 interview found

(2 Questions)

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Interview Preparation Tips

IKS Health Interview FAQs

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