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Call 2 Connect
3.3
based on 286 Reviews
Company Overview
Company Locations
Working at Call 2 Connect
Company Summary
Overall Rating
3.3/5
based on 286 reviews
4% below
industry average
Critically rated for
Salary & Benefits, Promotions/Appraisal, Work Satisfaction
Work Policy
Work from office
82% employees reported
Rotational Shift
43% employees reported
Flexible timing
52% employees reported
No travel
65% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
11 employees reported
Cafeteria
7 employees reported
International/On-site exposure
1 employee reported
Professional degree assistance
1 employee reported
View all benefits
About Call 2 Connect
Founded in2003 (21 yrs old)
India Employee Count1k-5k
Global Employee Count1k-5k
India HeadquartersMumbai, Maharashtra, India
Office Locations
--
Websitecall2connect.co.in
Primary Industry
Other Industries
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Call 2 Connect is a leading Information Technology Enabled Services (ITES) and BPO company. We offer world-class customer support solutions, back office & consultancy services through a network of over 1200 employees across offices in Mumbai, Patna, Noida (Delhi) and Bangalore. We deliver the entire spectrum of business process management (BPM) services across all our centres, including:
Business Process Outsourcing (BPO)
Call Centre - Voice & Non-Voice
Consulting
Soft skill training
Collection management
Telemarketing
In addition, we also offer e-payment / governance consulting services. Combining operational excellence with deep domain expertise, Call 2 Connect has brought business value to more than 75 clients across key industry verticals including Telecom, Banking & Financial services, Healthcare, Lifestyle, Insurance, Manufacturing, Media & Entertainment, Retail, Travel & Leisure, State Governments & PSUs, Automobile, Petroleum, Web Portals, Transaction Processing, Food & Beverage, Consumer Durables and more. Established in June 2003, Call 2 Connect is now a fully owned subsidiary of Route Mobile Limited, a global leader in mobile solutions headquartered in Mumbai, India (www.routemobile.com).
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Call 2 Connect Ratings
based on 286 reviews
Overall Rating
3.3/5
How AmbitionBox ratings work?
5
112
4
42
3
32
2
18
1
82
Category Ratings
3.4
Skill Development
3.4
Job Security
3.3
Work-Life Balance
3.2
Company Culture
3.2
Work Satisfaction
3.1
Promotions/Appraisal
3.0
Salary & Benefits
Call 2 Connect is rated 3.3 out of 5 stars on AmbitionBox, based on 286 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Call 2 Connect
based on 259 reviews
3.5
Rated by 83 Women
Rated 3.7 for Skill Development and 3.6 for Job Security
3.2
Rated by 176 Men
Rated 3.2 for Job Security and 3.2 for Skill Development
Work Policy at Call 2 Connect
based on 27 reviews in last 6 months
Work from office
82%
Permanent work from home
11%
Hybrid
7%
Call 2 Connect Reviews
Top mentions in Call 2 Connect Reviews
+ 5 more
Compare Call 2 Connect with Similar Companies
Change Company | Change Company | Change Company | ||
---|---|---|---|---|
Overall Rating | 3.3/5 based on 286 reviews | 3.7/5 based on 50.2k reviews | 3.9/5 based on 27.2k reviews | 3.2/5 based on 7.1k reviews |
Highly Rated for | No highly rated category | Job Security | Skill development Job Security Company culture | No highly rated category |
Critically Rated for | Salary & Benefits Promotion/Appraisals Work Satisfaction | Promotion/Appraisals Salary & Benefits | No critically rated category | Promotion/Appraisals Salary & Benefits Work Satisfaction |
Primary Work Policy | Work from office 82% employees reported | Hybrid 60% employees reported | Work from office 72% employees reported | Work from office 55% employees reported |
Rating by Women Employees | 3.5 Good rated by 83 women | 3.8 Good rated by 14.3k women | 3.7 Good rated by 8.4k women | 3.2 Average rated by 2.3k women |
Rating by Men Employees | 3.2 Average rated by 176 men | 3.7 Good rated by 33.4k men | 4.0 Good rated by 17.2k men | 3.2 Average rated by 4.3k men |
Job Security | 3.4 Average | 3.8 Good | 3.8 Good | 3.0 Average |
View more
Call 2 Connect Salaries
3.0
rated by 286 employees for salariesCustomer Service Executive
(87 salaries)
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₹1 L/yr - ₹3 L/yr
Team Lead
(44 salaries)
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₹0.8 L/yr - ₹5 L/yr
Customer Care Executive
(41 salaries)
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₹1.1 L/yr - ₹3.2 L/yr
Customer Service Representative
(29 salaries)
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₹1 L/yr - ₹2.6 L/yr
Sales Executive
(26 salaries)
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₹1.6 L/yr - ₹4.2 L/yr
Quality Analyst
(21 salaries)
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₹1.8 L/yr - ₹3.7 L/yr
Team Lead Operations
(18 salaries)
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₹2 L/yr - ₹3.5 L/yr
Relationship Manager
(17 salaries)
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₹1.5 L/yr - ₹3.5 L/yr
Call Center Executive
(17 salaries)
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₹1.1 L/yr - ₹4 L/yr
MIS Executive
(16 salaries)
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₹1.8 L/yr - ₹3.6 L/yr
Call 2 Connect Interview Questions
Interview questions by designation
Top Call 2 Connect interview questions and answers
Interview Process at Call 2 Connect
based on 5 interviews in last 1 year
Interview Experience
1.2
Bad
People are getting interviews through
based on 8 Call 2 Connect interviews
Walkin
36%
Referral
13%
Company Website
13%
Job Portal
13%
*25% candidates got the interview through other sources
Moderate confidence
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Call 2 Connect FAQs
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