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Call 2 Connect

3.3
based on 286 Reviews

Working at Call 2 Connect

Company Summary

Overall Rating

3.3/5
based on 286 reviews
highly rated categories
4% below
industry average
highly rated categories
Critically rated for

Salary & Benefits, Promotions/Appraisal, Work Satisfaction

Work Policy
Work from office
Work from office
82% employees reported
Rotational Shift
Rotational Shift
43% employees reported
Flexible timing
Flexible timing
52% employees reported
No travel
No travel
65% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
11 employees reported
Cafeteria
Cafeteria
7 employees reported
International/On-site exposure
International/On-site exposure
1 employee reported
Professional degree assistance
Professional degree assistance
1 employee reported
View all benefits

About Call 2 Connect

Founded in2003 (21 yrs old)
India Employee Count1k-5k
Global Employee Count1k-5k
India HeadquartersMumbai, Maharashtra, India
Office Locations
--
Websitecall2connect.co.in
Primary Industry
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Call 2 Connect is a leading Information Technology Enabled Services (ITES) and BPO company. We offer world-class customer support solutions, back office & consultancy services through a network of over 1200 employees across offices in Mumbai, Patna, Noida (Delhi) and Bangalore. We deliver the entire spectrum of business process management (BPM) services across all our centres, including: Business Process Outsourcing (BPO) Call Centre - Voice & Non-Voice Consulting Soft skill training Collection management Telemarketing In addition, we also offer e-payment / governance consulting services. Combining operational excellence with deep domain expertise, Call 2 Connect has brought business value to more than 75 clients across key industry verticals including Telecom, Banking & Financial services, Healthcare, Lifestyle, Insurance, Manufacturing, Media & Entertainment, Retail, Travel & Leisure, State Governments & PSUs, Automobile, Petroleum, Web Portals, Transaction Processing, Food & Beverage, Consumer Durables and more. Established in June 2003, Call 2 Connect is now a fully owned subsidiary of Route Mobile Limited, a global leader in mobile solutions headquartered in Mumbai, India (www.routemobile.com).
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Call 2 Connect Ratings

based on 286 reviews

Overall Rating

3.3/5
How AmbitionBox ratings work?
5
112
4
42
3
32
2
18
1
82

Category Ratings

3.4

Skill Development

3.4

Job Security

3.3

Work-Life Balance

3.2

Company Culture

3.2

Work Satisfaction

3.1

Promotions/Appraisal

3.0

Salary & Benefits

Call 2 Connect is rated 3.3 out of 5 stars on AmbitionBox, based on 286 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Call 2 Connect
based on 259 reviews
3.5
Rated by 83 Women
Rated 3.7 for Skill Development and 3.6 for Job Security
3.2
Rated by 176 Men
Rated 3.2 for Job Security and 3.2 for Skill Development

Work Policy at Call 2 Connect

based on 27 reviews in last 6 months
Work from office
82%
Permanent work from home
11%
Hybrid
7%

Call 2 Connect Reviews

Top mentions in Call 2 Connect Reviews

+ 5 more

Compare Call 2 Connect with Similar Companies

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Overall Rating
3.3/5
based on 286 reviews
3.7/5
based on 50.2k reviews
3.9/5
based on 27.2k reviews
3.2/5
based on 7.1k reviews
Highly Rated for
No highly rated category
Job Security
Skill development
Job Security
Company culture
No highly rated category
Critically Rated for
Salary & Benefits
Promotion/Appraisals
Work Satisfaction
Promotion/Appraisals
Salary & Benefits
No critically rated category
Promotion/Appraisals
Salary & Benefits
Work Satisfaction
Primary Work Policy
Work from office
82% employees reported
Hybrid
60% employees reported
Work from office
72% employees reported
Work from office
55% employees reported
Rating by Women Employees
3.5
Good
rated by 83 women
3.8
Good
rated by 14.3k women
3.7
Good
rated by 8.4k women
3.2
Average
rated by 2.3k women
Rating by Men Employees
3.2
Average
rated by 176 men
3.7
Good
rated by 33.4k men
4.0
Good
rated by 17.2k men
3.2
Average
rated by 4.3k men
Job Security
3.4
Average
3.8
Good
3.8
Good
3.0
Average
View more

Call 2 Connect Salaries

3.0
rated by 286 employees for salaries

Customer Service Executive

(87 salaries)
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₹1 L/yr - ₹3 L/yr

Team Lead

(44 salaries)
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₹0.8 L/yr - ₹5 L/yr

Customer Care Executive

(41 salaries)
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₹1.1 L/yr - ₹3.2 L/yr

Customer Service Representative

(29 salaries)
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₹1 L/yr - ₹2.6 L/yr

Sales Executive

(26 salaries)
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₹1.6 L/yr - ₹4.2 L/yr

Quality Analyst

(21 salaries)
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₹1.8 L/yr - ₹3.7 L/yr

Team Lead Operations

(18 salaries)
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₹2 L/yr - ₹3.5 L/yr

Relationship Manager

(17 salaries)
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₹1.5 L/yr - ₹3.5 L/yr

Call Center Executive

(17 salaries)
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₹1.1 L/yr - ₹4 L/yr

MIS Executive

(16 salaries)
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₹1.8 L/yr - ₹3.6 L/yr

Call 2 Connect Interview Questions

Interview Process at Call 2 Connect

based on 5 interviews in last 1 year
Interview Experience
1.2
Bad

People are getting interviews through

based on 8 Call 2 Connect interviews
Walkin
36%
Referral
13%
Company Website
13%
Job Portal
13%
*25% candidates got the interview through other sources
stats-bars
Moderate confidence

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