Upload Button Icon Add office photos

RND Softech

Compare button icon Compare button icon Compare

Filter interviews by

RND Softech Customer Service Representative Interview Questions and Answers

Updated 12 Oct 2023

RND Softech Customer Service Representative Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Basic demographic details
  • Q2. And asked for direct process knowledge or need more training on communication

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident with our answers and don't get panic

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why do you want to join wipro?
  • Ans. 

    I want to join Wipro because of its reputation for excellent customer service and its commitment to employee growth and development.

    • Wipro has a strong reputation for providing excellent customer service, which aligns with my passion for helping others.

    • I am impressed by Wipro's commitment to employee growth and development, as evidenced by their extensive training programs and career advancement opportunities.

    • I believe ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and believe in yourself.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself? Why should we hire you? Do you know eob?
  • Q2. What was your last job?
Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Written test the topic will be given by the hr
  • Q2. Tell me about your self
Round 3 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Explain me about the topic that was written by you
Round 4 - One-on-one 

(2 Questions)

  • Q1. Manager round he will again ask about your self, about the job, communication skills
  • Q2. They will check you communication skill in English for non voice process also

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepare about your self first every HR or manager will ask this question where ever you go for a interview

Interview Questionnaire 

10 Questions

  • Q1. 1) Self introduction
  • Q2. 2) What are the differences between hard work and smart work?
  • Q3. 3) Why you want to join BPO?
  • Q4. 4) What is the difference between BPO and KPO?
  • Ans. 

    BPO stands for Business Process Outsourcing, while KPO stands for Knowledge Process Outsourcing.

    • BPO involves outsourcing non-core business processes, such as customer support or data entry.

    • KPO involves outsourcing knowledge-based processes, such as research, analysis, or consulting.

    • BPO focuses on operational efficiency and cost reduction, while KPO focuses on value creation and knowledge-intensive tasks.

    • BPO typically r...

  • Answered by AI
  • Q5. 5) What you know about your native place, city and state.
  • Q6. 6) What you understand about BPO?
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting specific business processes to a third-party service provider.

    • BPO is the practice of outsourcing non-core business functions to external vendors

    • It helps companies focus on their core competencies and reduce costs

    • Common BPO services include customer support, technical support, data entry, and back-office operations

    • BPO can be onshore, nearshore, or offs...

  • Answered by AI
  • Q7. 7) Asked 5 or 6 points on current topics like Swatchh bharat abhiyan or covid situation, etc
  • Q8. 8) Do you have any job experience? If yes they will asked you in detail about the same. If you are from different fields they will definitely asked you why you want to change your profile?
  • Q9. 9) What you want to do in next 5 years or what are your career objectives??
  • Q10. 10) The most important day of your life

Interview Preparation Tips

Interview preparation tips for other job seekers - Guys the most important thing to be positive and be confidence at the time of interview. Before interview make sure you know about the company and about the position for which you are giving interview. This was my first interview and I have selected for the same..... I want to thank Naukri.Com for this....Guys the most important thing is that I haven't wait for selection of my Resume I just go to the top MNCs job pages and noted down the HR or Recruitment person number then I started contacting those persons one on one, everyone has not responded me but trust me I am working in Tech Mahindra just implementing the same as I have mentioned...this is all I wanted to share but a heartily thanks to Naukri.Com this is the platform where I found the top MNCs HR or Recruiters number.... Thank you..
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Explain about yourself in a minute
  • Ans. Have a flow in communication with correct sentence framing
  • Answered Anonymously

I applied via Walk-in and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

You will be given a topic on which you have to speak for like 4-5 mins. Just make sure you explain the topic in a very subtle yet professional way.

Round 3 - HR 

(2 Questions)

  • Q1. They ask you to explain about your resume. In this you can explain your educational background, professional background (if experienced), your hobbies, where you stay. However, make sure you only mention p...
  • Q2. The hr can ask you why you think you deserve this job. Explain your personality traits which you think will be beneficial for the company growth. For example you can say I'm a very positive person.. I alwa...

Interview Preparation Tips

Topics to prepare for Wipro Customer Service Representative interview:
  • About the company
Interview preparation tips for other job seekers - Just be positive and try not to speak anything negative about your previous organization or your ex managers. Being positive is a very rare personality trait which often helps you achieve bigger goals. All the best!
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction Why do you want to join us How much expensive do you have
  • Ans. 

    I want to join your company because of its excellent reputation and commitment to customer satisfaction.

    • I am impressed by the positive reviews and feedback from customers about your company's customer service.

    • I believe in the importance of providing exceptional customer service and your company aligns with my values.

    • I am excited about the opportunity to contribute to a team that prioritizes customer satisfaction.

    • Your c...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Introduce yourself Work profile What do you know about loans
  • Ans. 

    I am a Customer Service Representative with knowledge in loans.

    • I have experience working as a Customer Service Representative, assisting customers with their loan inquiries and applications.

    • I am familiar with different types of loans such as personal loans, home loans, and car loans.

    • I understand the loan application process, including the required documentation and eligibility criteria.

    • I am knowledgeable about interest...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. My introduction
  • Q2. Some other questions
  • Q3. About my family
  • Q4. About some adventure
  • Q5. About my favorite trip

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to be confident
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Nov 2024. There were 4 interview rounds.

Round 1 - Assignment 

Essay on any topic like technology etc

Round 2 - Assignment 

Essay on any topic with atleast 250 words

Round 3 - HR 

(1 Question)

  • Q1. Know about organisation
Round 4 - HR 

(1 Question)

  • Q1. Some basic questions

RND Softech Interview FAQs

How many rounds are there in RND Softech Customer Service Representative interview?
RND Softech interview process usually has 2 rounds. The most common rounds in the RND Softech interview process are Resume Shortlist and HR.

Tell us how to improve this page.

RND Softech Customer Service Representative Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

Fast track your campus placements

View all
RND Softech Customer Service Representative Salary
based on 31 salaries
₹1.1 L/yr - ₹5.4 L/yr
20% less than the average Customer Service Representative Salary in India
View more details

RND Softech Customer Service Representative Reviews and Ratings

based on 4 reviews

3.6/5

Rating in categories

3.7

Skill development

3.6

Work-life balance

2.7

Salary

4.3

Job security

3.6

Company culture

3.3

Promotions

3.6

Work satisfaction

Explore 4 Reviews and Ratings
AR Caller
135 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Process Associate
43 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Associate
37 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Processing Executive
32 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Service Representative
31 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare RND Softech with

TCS

3.7
Compare

Infosys

3.6
Compare

Wipro

3.7
Compare

HCLTech

3.5
Compare
Did you find this page helpful?
Yes No
write
Share an Interview