builder.ai Sales Development Representative Interview Questions and Answers

Q1. Basic introduction about yourself
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Q2. Like how did you heard about to etc
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Q1. Operation round
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Q2. Mock call test etc
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Amcat and versent test which is very basic

It was an aptitude test called "amcat" that checks the English knowledge by writing an essay which gives the topic on the spot.

Second round was versant test.

Q1. Chargeback question - How many days the merchant will be taken to respond the chargeback once it is filed?
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Q2. What was the difficult scenario you have faced in the process?
Ans. 
Dealing with a difficult customer complaint and resolving it effectively.
• Remaining calm and empathetic while listening to the customer's concerns

• Offering a solution that meets the customer's needs and expectations

• Following up to ensure the issue has been resolved satisfactorily
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Q1. Tell me about yourself
Ans. 
Experienced sales professional with a proven track record of exceeding targets and building strong client relationships.
• Over 5 years of sales experience in the pharmaceutical industry

• Consistently met or exceeded sales targets by 20% each quarter

• Built and maintained strong relationships with key clients, resulting in repeat business and referrals
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Q1. Tell me about your previous experience
Ans. 
I have 5 years of experience in sales, including B2B and B2C sales roles.
• Worked as a Sales Representative for XYZ Company for 3 years

• Successfully met and exceeded sales targets consistently

• Developed strong relationships with clients and increased customer retention rates

• Trained new sales team members on product knowledge and sales techniques
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Q1. This is general intr round where they goes through your resume. and evaluate your communication regarding English. If they find your suitable candidate for the role then they let you in other rounds
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Where they will conduct typing test as you have to work as customer representative, need to type 35+ wpm is must

Q1. Why did choose this job
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Q1. Personal details
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Q2. Professional experience
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Q1. Explain about yourself in a minute
Ans. Have a flow in communication with correct sentence framing
Answered Anonymously
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Q1. General questions like address and intro
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An online test is taken for checking your vocabulary and typing

Q1. Checked the communication skills
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