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British Airways Interview Questions and Answers
British Airways Interview Experiences
27 interviews found
Selected
I applied via Naukri.com and was interviewed before Sep 2022. There were 3 interview rounds.
It was test of English listening and comprehension.
(5 Questions)
- Q1. Introduce yourself
- Ans. Good evening, my name is xyz. I did my schooling from xyz and have been doing my bachelor's in xyz since. I just got graduated recently.
- Q2. What are your hobbies ?
- Q3. Told them I liked reading and gave them summary of my last read book. They might ask you how your last day went or about your last trip to check your english and communication skills by asking you about ra...
- Q4. Why join our company ?
- Q5. Told them I see my future in aviation and that they're one of the leading ones I could work for, given their prominent history. Told some tidbits related to the company.
Interview Preparation Tips
- Hobbies
- Aviation current affairs
- About company
Service Advisor Interview Questions asked at other Companies
Senior Customer Service Representative Interview Questions & Answers
Anonymous
posted on 21 Jan 2025
I applied via Recruitment Consulltant and was interviewed in Dec 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me something about yourself?
- Ans.
I am a dedicated and experienced customer service representative with a passion for helping customers and resolving issues.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Ability to handle difficult customers and resolve conflicts
Proficient in using CRM software and multitasking
Received multiple awards for outstanding customer service
- Q2. Why you left your last organisation?
- Ans.
Seeking new challenges and growth opportunities in a larger organization.
Desire for career advancement
Opportunity for professional development
Seeking new challenges
Company restructuring or downsizing
Relocation
Better work-life balance
Interview Preparation Tips
Senior Customer Service Representative Interview Questions asked at other Companies
Selected
I applied via Recruitment Consulltant and was interviewed in Jul 2024. There were 2 interview rounds.
(1 Question)
- Q1. CV screening and basic job role
(1 Question)
- Q1. Team handling skills discussion
Interview Preparation Tips
Team Manager Interview Questions asked at other Companies
I applied via Recruitment Consulltant and was interviewed in May 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me something about yourself
- Q2. Brief explain your experience
(2 Questions)
- Q1. How to create manual TST
- Ans.
To create a manual TST, use the GDS system to input passenger details, flight information, and ticketing options.
Access the GDS system and log in with your credentials
Enter passenger details such as name, contact information, and passport number
Input flight information including departure and arrival cities, dates, and times
Select ticketing options such as fare class, payment method, and ticket delivery preferences
Revi...
- Q2. How to reissue manual part ticket
- Ans.
To reissue a manual part ticket, follow the airline's specific procedures for reissuing tickets.
Contact the airline's ticketing department for assistance
Provide the original ticket number and passenger details
Pay any applicable fees for reissuing the ticket
Receive the new ticket confirmation and updated itinerary
Interview Preparation Tips
Skills evaluated in this interview
Ticketing Executive Interview Questions asked at other Companies
British Airways interview questions for popular designations
(2 Questions)
- Q1. Why dud you choose British Airways
- Q2. What is the different between in Indiana and western culture
Interview Preparation Tips
Cabin Crew Interview Questions asked at other Companies
Selected
I applied via LinkedIn and was interviewed in Feb 2024. There was 1 interview round.
(2 Questions)
- Q1. Your last job expeieenxe
- Ans.
Managed customer experience initiatives at a retail company, focusing on improving satisfaction and loyalty.
Led a team in implementing new customer feedback system
Analyzed data to identify pain points and areas for improvement
Developed training programs for staff to enhance customer interactions
- Q2. Tell me something about yourself
- Ans.
I am a customer-centric professional with a passion for creating exceptional experiences.
I have over 5 years of experience in customer service and relationship management.
I excel in problem-solving and communication skills, always putting the customer first.
I have a track record of implementing successful customer experience strategies, leading to increased customer satisfaction and loyalty.
Customer experience Executive Interview Questions asked at other Companies
I applied via Company Website and was interviewed in May 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about yourself
- Q2. How are you going to tackle the pressurized situations.
- Ans.
I tackle pressurized situations by staying calm, prioritizing tasks, seeking help when needed, and maintaining a positive attitude.
Stay calm and composed under pressure
Prioritize tasks based on urgency and importance
Seek help or guidance from colleagues or supervisors
Maintain a positive attitude and focus on finding solutions
Interview Preparation Tips
Data Science Intern Interview Questions asked at other Companies
I applied via Company Website and was interviewed in Feb 2024. There was 1 interview round.
Asked about
20 questions out of which 3 are situational based and video round
Interview Preparation Tips
Cabin Crew Lead Interview Questions asked at other Companies
I applied via Recruitment Consulltant and was interviewed in Nov 2023. There were 3 interview rounds.
(1 Question)
- Q1. Why did you leave your last job?
(1 Question)
- Q1. What are you doing in your time off?
Interview Preparation Tips
- Just be honest
Senior Travel Consultant Interview Questions asked at other Companies
Selected
I appeared for an interview before Mar 2024.
(2 Questions)
- Q1. What are your reasons for wanting this position?
- Ans.
I am passionate about customer service and eager to help clients with their automotive needs while growing in a dynamic environment.
I have a strong background in customer service, having worked in retail where I resolved customer issues effectively.
I enjoy problem-solving and find satisfaction in diagnosing customer concerns and providing solutions.
This position allows me to combine my love for cars with my skills in c...
- Q2. What were your reasons for leaving your previous position?
- Ans.
I left my previous position to seek new challenges and opportunities for professional growth in a dynamic environment.
Desire for career advancement: I wanted to take on more responsibilities and grow within the company.
Seeking a better work-life balance: My previous role required long hours that impacted my personal life.
Pursuing a different company culture: I was looking for a workplace that aligned more closely with ...
Interview Preparation Tips
Service Advisor Interview Questions asked at other Companies
(1 Question)
- Q1. No one knows what the interviewer will ask.
(1 Question)
- Q1. No one knows what the interviewer will ask.
Interview Preparation Tips
Team Manager Interview Questions asked at other Companies
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British Airways Interview FAQs
The duration of British Airways interview process can vary, but typically it takes about less than 2 weeks to complete.
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British Airways Interview Process
based on 24 interviews
Interview experience
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British Airways Reviews and Ratings
based on 204 reviews
Rating in categories
|
Service Advisor
326
salaries
|  ₹3 L/yr - ₹6.5 L/yr |
|
Customer Service Executive
29
salaries
| ₹2.6 L/yr - ₹6.6 L/yr |
|
Team Manager
24
salaries
| ₹6.9 L/yr - ₹12 L/yr |
|
Senior Service Advisor
23
salaries
| ₹3 L/yr - ₹6.5 L/yr |
|
Shift Supervisor
20
salaries
| ₹5 L/yr - ₹8.9 L/yr |
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