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I applied via AmbitionBox and was interviewed in Apr 2024. There were 2 interview rounds.
Customer satisfaction good behaviour impression dress code
I applied via Recruitment Consulltant and was interviewed in Mar 2024. There were 2 interview rounds.
I applied via Approached by Company and was interviewed in Dec 2023. There were 2 interview rounds.
Blue Dart Express interview questions for popular designations
Get interview-ready with Top Blue Dart Express Interview Questions
Reaching the bottom of the said case and collecting all the relevant evidence
I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.
I am a software developer with 5 years of experience in Java and Python.
Experienced in Java and Python programming languages
Worked on various projects involving web development and data analysis
Familiar with Agile methodologies and version control systems like Git
Customer support is the assistance provided to customers before, during, and after a purchase.
Customer support involves addressing customer inquiries, issues, and complaints.
It can be provided through various channels such as phone, email, live chat, and social media.
Customer support aims to ensure customer satisfaction and loyalty.
Examples include troubleshooting technical issues, processing returns, and providing pro
Listen to their concerns, empathize with them, remain calm, offer solutions, follow up.
Listen actively to the customer's concerns without interrupting.
Empathize with the customer by acknowledging their feelings and frustrations.
Remain calm and composed, even if the customer is being aggressive.
Offer solutions to address the customer's issue and try to find a resolution.
Follow up with the customer to ensure their satisf
BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.
BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.
Companies often choose to outsource these tasks to save costs and improve efficiency.
Popular BPO destinations include India, the Philippines, and Eastern Europe.
Examples of BPO compani...
I handle a high volume of invoices and payments daily.
Process an average of 500 invoices per day
Review and approve 300 payments daily
Manage vendor inquiries for over 100 invoices daily
Interview experience
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Rating in categories
Operations Executive
266
salaries
| ₹1.4 L/yr - ₹6 L/yr |
Senior Executive
240
salaries
| ₹3 L/yr - ₹8.5 L/yr |
Senior Business Development Executive
223
salaries
| ₹3.5 L/yr - ₹9.5 L/yr |
Customer Service Executive
200
salaries
| ₹1.1 L/yr - ₹5.1 L/yr |
Assistant Manager
174
salaries
| ₹5.4 L/yr - ₹12 L/yr |
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