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Blue Dart Express Desktop Support Engineer Interview Questions, Process, and Tips

Updated 27 Oct 2023

Blue Dart Express Desktop Support Engineer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(9 Questions)

  • Q1. What is Active directory
  • Ans. 

    Active Directory is a directory service developed by Microsoft for Windows domain networks.

    • Centralized database for managing network resources

    • Stores information about users, computers, and other network objects

    • Allows for authentication and authorization of users

    • Enables administrators to assign policies, deploy software, and apply updates

    • Supports single sign-on for users across different applications and services

  • Answered by AI
  • Q2. How to resolve No power issue
  • Ans. 

    Check power source, power cable, power button, and power supply unit.

    • Check if the power source is working properly

    • Ensure the power cable is securely connected to both the device and the power source

    • Check if the power button is functioning correctly

    • Inspect the power supply unit for any signs of damage or malfunction

  • Answered by AI
  • Q3. What is Blue dump screen
  • Ans. 

    Blue dump screen is a colloquial term for the Blue Screen of Death (BSOD) in Windows operating systems.

    • Blue dump screen is a stop error screen that appears when the Windows operating system encounters a critical error and cannot recover.

    • It is often accompanied by a specific error code and a message indicating the cause of the error.

    • Common causes of blue dump screens include hardware failures, driver issues, and softwar...

  • Answered by AI
  • Q4. How to resolve system hang issue
  • Ans. 

    To resolve system hang issue, try restarting the computer, checking for software conflicts, updating drivers, and monitoring system resources.

    • Restart the computer to clear any temporary issues

    • Check for software conflicts by uninstalling recently installed programs

    • Update drivers for hardware components to ensure compatibility

    • Monitor system resources like CPU and memory usage to identify any bottlenecks

  • Answered by AI
  • Q5. What is firewall
  • Ans. 

    A firewall is a network security system that monitors and controls incoming and outgoing network traffic based on predetermined security rules.

    • Acts as a barrier between a trusted internal network and untrusted external network

    • Filters network traffic based on rules set by the administrator

    • Can be hardware-based or software-based

    • Examples include Cisco ASA, Palo Alto Networks, and Windows Firewall

  • Answered by AI
  • Q6. How to get backup
  • Ans. 

    To get backup, you can use various methods like cloud storage, external hard drives, or backup software.

    • Use cloud storage services like Google Drive, Dropbox, or OneDrive to store your files remotely.

    • Backup important files to an external hard drive or USB drive regularly.

    • Utilize backup software like Acronis True Image, EaseUS Todo Backup, or Macrium Reflect for automated backups.

    • Create a backup schedule to ensure regul

  • Answered by AI
  • Q7. What is Switch/Router/Hub
  • Ans. 

    Switch/Router/Hub are networking devices used to connect multiple devices in a network.

    • Switch: Connects devices within a local area network (LAN) and forwards data only to the intended recipient.

    • Router: Connects multiple networks together and forwards data between them based on IP addresses.

    • Hub: Connects multiple devices in a network and broadcasts data to all connected devices.

    • Example: Switch - Cisco Catalyst series, ...

  • Answered by AI
  • Q8. Diff b/w LAN WAN MAN
  • Ans. 

    LAN is a local area network within a small geographical area, WAN is a wide area network that covers a large geographical area, and MAN is a metropolitan area network that spans a city.

    • LAN (Local Area Network) is limited to a small geographical area like a single building or campus.

    • WAN (Wide Area Network) covers a large geographical area, often connecting multiple LANs across cities or countries.

    • MAN (Metropolitan Area ...

  • Answered by AI
  • Q9. How to connect printer paper jam
  • Ans. 

    To connect printer paper jam, follow these steps

    • Turn off the printer and unplug it from the power source

    • Open the printer cover and carefully remove any jammed paper

    • Check for any torn pieces of paper that may be stuck in the printer

    • Close the printer cover and plug the printer back in

    • Turn on the printer and test by printing a test page

  • Answered by AI

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Basic string related coding questions
  • Q2. Core java questions
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Hirist and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Csharp basics and a coding questing was given to implement
  • Q2. .net and angular basics questions
Round 2 - One-on-one 

(2 Questions)

  • Q1. Asked deeply about my resume and technologies
  • Q2. Coding question to sort a given array using DSA

Interview Preparation Tips

Interview preparation tips for other job seekers - No response from HR

I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. Where do you see yourself in 5 years?
  • Q3. After 5 year what your goal...

Interview Preparation Tips

Interview preparation tips for other job seekers - In starting your career it OK. You get it and teach yourself for next job.........

I applied via Walk-in and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Experience great interview
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. DSA Questions - Easy to medium

Interview Questionnaire 

3 Questions

T cods in SAP in logistics tool

  • Q1. Regarding work experience
  • Q2. On process, in given role.
  • Q3. Previous experience s

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive
Need to give our 100%
Need to no about the technical support of man power

I applied via Referral and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. They asked my previous job profile and my future prospects

Interview Preparation Tips

Interview preparation tips for other job seekers - Have good knowledge about your profile and clear your vision and mission

I applied via Job Portal and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How would you manage business development?

Interview Preparation Tips

Interview preparation tips for other job seekers - Have to share your customer centric approach.

Interview Questionnaire 

2 Questions

  • Q1. They asked for logistics experience
  • Q2. Check Your confident level..
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Blue Dart Express Interview FAQs

How many rounds are there in Blue Dart Express Desktop Support Engineer interview?
Blue Dart Express interview process usually has 2 rounds. The most common rounds in the Blue Dart Express interview process are Resume Shortlist and Technical.
What are the top questions asked in Blue Dart Express Desktop Support Engineer interview?

Some of the top questions asked at the Blue Dart Express Desktop Support Engineer interview -

  1. how to resolve system hang is...read more
  2. How to connect printer paper ...read more
  3. How to resolve No power is...read more

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Blue Dart Express Desktop Support Engineer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Blue Dart Express Desktop Support Engineer Salary
based on 4 salaries
₹2.3 L/yr - ₹4 L/yr
18% more than the average Desktop Support Engineer Salary in India
View more details

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based on 4 reviews

3.3/5

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3.0

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3.9

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