5 Blue Dart Express Customer Service Executive Interview Questions & Answers | Complete Prep Guide 2025

Blue Dart Express Customer Service Executive Interview Experiences

3 interviews found

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 3 Feb 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Asked about experience

Add your answer

Q2. Checked communication

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company but too much pressure

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 22 Jul 2021

I applied via Job Portal

Interview Questionnaire

2 Questions

Q1. Tell me about yourself

Add your answer

Q2. Can u speak fluently in hindi and english

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident with your communication skills.. there were only 2 sets of round

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 8 Nov 2019

I applied via Recruitment Consultant and was interviewed in May 2019. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. How much patience you have, what type of customers you have had handled, total working experience, types of companies worked with, etc.

Ans.

I have a high level of patience and have handled a variety of customers in my total of 5 years of working experience with companies in the retail and telecommunications industries.

I have a high level of patience, demonstrated through my ability to remain calm and composed in challenging customer interactions.
I have handled a variety of customers, ranging from irate and demanding to friendly and appreciative.
I have 5 ye...

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself. You are seeking for a job that doesn't mean that you have to accept all the terms and conditions. Do your best to job this will help to get experience and grow with your position too. Make a position where other colleagues feels that if they are asking help from you, you'll definitely have the answer / capability to help them out.

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Interview Tips & Stories

I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you

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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

GATI-KWE

Jayasudha Sankar

posted on 11 Jul 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Why do u need this job

Add your answer

Q2. Why do u want to join us

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Know about company and what role they r offering nd will I fit in there?

Customer Service Executive Interview Questions & Answers

DTDC Express

Ranjan Tewary

posted on 28 Dec 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - One-on-one

(1 Question)

Q1. Can you provide an introduction and detail your previous work experiences in different domains, as well as your goals for the next 5 to 10 years?

Add your answer

Customer Service Executive Interview Questions & Answers

DTDC Express

Anonymous

posted on 17 Mar 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Company Website and was interviewed in Feb 2023. There was 1 interview round.

Round 1 - One-on-one

(3 Questions)

Q1. Key performance indicators ?

Ans.

Key performance indicators (KPIs) are measurable values that demonstrate how effectively a company is achieving its business objectives.

KPIs should be specific, measurable, achievable, relevant, and time-bound (SMART)
Examples of KPIs include customer satisfaction ratings, first call resolution rates, and average handling time
KPIs should be regularly monitored and analyzed to identify areas for improvement
KPIs can vary

Answered by AI

Add your answer

Q2. Key Responsibilities areas?

Ans.

Key responsibilities include handling customer queries, resolving complaints, and ensuring customer satisfaction.

Responding to customer inquiries via phone, email, or chat
Resolving customer complaints and issues in a timely and effective manner
Maintaining accurate records of customer interactions and transactions
Collaborating with other departments to ensure customer needs are met
Providing feedback to management on cus...

Answered by AI

Add your answer

Q3. What are you and your company expecting from me?

Ans.

The company expects excellent customer service skills, problem-solving abilities, and a positive attitude.

Excellent customer service skills
Strong problem-solving abilities
Positive attitude
Ability to handle difficult customers
Effective communication skills
Product knowledge
Ability to work in a team
Time management skills

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Bring positive energy and do something ahead of time that makes you feel invincible when interviewing. Always be able to talk about the situation, your actions, and the results. It’s always good to write down your answers and practice in front of a mirror or even record yourself.

Customer Service Executive Interview Questions & Answers

Delhivery

Anonymous

posted on 27 Oct 2021

I applied via Walk-in and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Self introduce

Add your answer

Q2. What is meant by customer service executive

Ans.

A customer service executive is responsible for providing assistance and support to customers of a company.

Resolves customer complaints and queries
Provides information about products and services
Maintains customer records and databases
Handles customer orders and payments
Ensures customer satisfaction and retention

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be brave be confident you should say clear and loud to your interviewer

Customer Care Executive Interview Questions & Answers

FedEx Express

Anonymous

posted on 27 Jun 2022

I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - One-on-one

(1 Question)

Q1. Tell me something about your self and job profile

Add your answer

Round 2 - HR

(1 Question)

Q1. Tell me something about your self and job profile

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge about the company and customer service knowledge

Senior Executive Interview Questions & Answers

Delhivery

Ayush Gupta

posted on 14 Sep 2022

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Question related to quant

Add your answer

Q2. Question related to Excel like h lookup, v lookup, tablets etc

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Candidate should have good experience into Excel and should have good command on number.

Senior Executive Interview Questions & Answers

GATI-KWE

posted on 16 Oct 2022

I applied via Campus Placement

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Case Study

About the knowledge and excellent experience

Round 3 - Assignment

With discussion about the work before selecting

Interview Preparation Tips

Interview preparation tips for other job seekers - Over all was good journey in this company also good support to my senior

Blue Dart Express Interview FAQs

How many rounds are there in Blue Dart Express Customer Service Executive interview?

Blue Dart Express interview process usually has 1 rounds. The most common rounds in the Blue Dart Express interview process are HR.

How to prepare for Blue Dart Express Customer Service Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Blue Dart Express. The most common topics and skills that interviewers at Blue Dart Express expect are customer support, Customer Relationship, Customer Service, Calling and Client Relationship Management.

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Blue Dart Express Customer Service Executive Salary

based on 176 salaries

₹1.2 L/yr - ₹5.3 L/yr

20% more than the average Customer Service Executive Salary in India

View more details

Blue Dart Express Salaries in India

Operations Executive 366 salaries	₹0 L/yr - ₹0 L/yr
Senior Executive 245 salaries	₹0 L/yr - ₹0 L/yr
Senior Business Development Executive 223 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Executive 176 salaries	₹0 L/yr - ₹0 L/yr
Assistant Manager 172 salaries	₹0 L/yr - ₹0 L/yr