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Ecom Express Customer Support Executive Interview Questions and Answers

Updated 22 Aug 2023

Ecom Express Customer Support Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

First fall discuss know your case study Point and than after solve

Round 3 - Group Discussion 

I think first fall discussing your case base study problem and after then solve by group discussion with Calmly

Interview Preparation Tips

Interview preparation tips for other job seekers - I think it is very helpful me because this is provide me Job

Interview questions from similar companies

I applied via Walk-in and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Tell me about your last job and why you are switching it.

Interview Preparation Tips

Topics to prepare for FM LOGISTIC Senior Executive interview:
  • MS Office
Interview preparation tips for other job seekers - Be polite with everyone when you are coming for interview.

I applied via Recruitment Consultant and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About your self & experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Make full confidence

I applied via Recruitment Consultant and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. How many type of pickups?
  • Ans. 

    There are several types of pickups used in various industries and vehicles.

    • Pickups can refer to different things depending on the context, such as guitar pickups, truck pickups, or package pickups.

    • In the automotive industry, pickups can be categorized into compact pickups, mid-size pickups, and full-size pickups.

    • Some popular pickup truck models include Ford F-150, Chevrolet Silverado, and Toyota Tacoma.

    • In the music ind...

  • Answered by AI
  • Q2. Booking parameters
  • Q3. How you manage team

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep ready ourself before attend intervew
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Different between zero rated supply and exempt supply
  • Ans. 

    Zero rated supply is taxable but at a rate of 0%, while exempt supply is not taxable at all.

    • Zero rated supply is a taxable supply on which the rate of tax is 0%, meaning that the supplier can claim input tax credit on related expenses.

    • Exempt supply is not subject to tax at all, meaning that the supplier cannot claim input tax credit on related expenses.

    • Examples of zero rated supply include exports and supplies to Speci...

  • Answered by AI
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Previous Experience
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I appeared for an interview in Aug 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. How many Experience in years
  • Q2. How many Experience in operation department

Interview Preparation Tips

Interview preparation tips for other job seekers - Pls improve customer service
Customer service is very slow
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Incorterms , custom value

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Regarding experience achievement and testing confidence
  • Q2. Testing knowledge of field what the requirements

Interview Preparation Tips

Interview preparation tips for other job seekers - About you & job brief of past companies experience
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Tell me about yourself in just 30 seconds, why should I hire you?

Round 3 - Group Discussion 

How can you now get people to do your company's work and make it better?

Interview Preparation Tips

Interview preparation tips for other job seekers - The company doesn't need anything more from you. Just do your best, if you do your best then the company will grow and you too will grow

Ecom Express Interview FAQs

How many rounds are there in Ecom Express Customer Support Executive interview?
Ecom Express interview process usually has 3 rounds. The most common rounds in the Ecom Express interview process are Resume Shortlist, Case Study and Group Discussion.
How to prepare for Ecom Express Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Ecom Express. The most common topics and skills that interviewers at Ecom Express expect are Customer Service, Excel, customer support, Advanced Excel and Calling.

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Ecom Express Customer Support Executive Interview Process

based on 3 interviews

Interview experience

3.3
  
Average
View more

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Ecom Express Customer Support Executive Salary
based on 7 salaries
₹2.8 L/yr - ₹3.8 L/yr
7% more than the average Customer Support Executive Salary in India
View more details

Ecom Express Customer Support Executive Reviews and Ratings

based on 5 reviews

2.2/5

Rating in categories

2.5

Skill development

2.8

Work-life balance

3.7

Salary

2.4

Job security

2.2

Company culture

2.2

Promotions

2.2

Work satisfaction

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