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Ecom Express Customer Support Executive Interview Questions and Answers

Updated 22 Aug 2023

Ecom Express Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 22 Aug 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

First fall discuss know your case study Point and than after solve

Round 3 - Group Discussion 

I think first fall discussing your case base study problem and after then solve by group discussion with Calmly

Interview Preparation Tips

Interview preparation tips for other job seekers - I think it is very helpful me because this is provide me Job

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Interview Tips & Stories
1w
zestyrose
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·
works at
Infosys
Tips for getting interview call in naukri
I have 3 yoe in sap basis am currently preparing for interview. And also started to apply for jobs in naukri and indeed almost 30-45 application applied but not got even single interview call. Any tips pls😪. Lost hopes. Thanks in advance ❤
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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

DTDC Express user image Anonymous

posted on 9 Mar 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. One round selection
    • Add your answer
  • Q2. Best Invarment company
    • Add your answer
  • Q3. Good salary company
    • Add your answer
  • Q4. Good promotion company
    • Add your answer
  • Q5. Support this company
    • Add your answer

Interview Preparation Tips

Topics to prepare for DTDC Express Customer Support Executive interview:
  • Sales Executive Activities
Interview preparation tips for other job seekers - Any department

Customer Care Executive Interview Questions & Answers

FedEx Express user image S999l

posted on 17 Jun 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in May 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Tell me what you know about fedex
    • Add your answer

Customer Service Associate Interview Questions & Answers

Delhivery user image Anonymous

posted on 5 Mar 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. They can ask you about Excel and the past experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Basically delhivery is taking all types of candidates for roles for example 12, graduation,MBA

Senior Customer Service Executive Interview Questions & Answers

Yusen Logistics user image Anonymous

posted on 12 Jan 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Customer related and pickup and delivery follow
  • Ans. I have arrange proper time delivery and pickup
    • Answered Anonymously
    Add your answer
  • Q2. Customer any material damage related
  • Ans. I have prompt response for customer
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Topics to prepare for Yusen Logistics Senior Customer Service Executive interview:
  • Customer Handling
  • Communication Skills
  • Project Management
  • customer support
  • MS Office
  • Accounting
  • Javascript
  • Finance
Interview preparation tips for other job seekers - well known group in Maharashtra & Gujarat .which offer single source solution to manage the express cargo movement and logistic requirements to our customers that includes movement by road, rail, and air & warehousing distribution.

Customer Care Executive Interview Questions & Answers

Blue Dart Express user image Anonymous

posted on 18 Aug 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Worked 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I worked one year two months, pathetic work culture, management is pathetic.

Customer Service Executive Interview Questions & Answers

Trackon Courier user image Anonymous

posted on 28 Oct 2022

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about ur self ,why u chose trackon and courier field .......................................
    • Add your answer
  • Q2. .fcbncvnvhfgkh..........................................
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - While interview be confidentfghgfghjgfjkghjnhm,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Customer Care Executive Interview Questions & Answers

Maersk user image Anonymous

posted on 27 Feb 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Asked about previous job
    • Add your answer

Customer Service Executive Interview Questions & Answers

DTDC Express user image Ranjan Tewary

posted on 28 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Can you provide an introduction and detail your previous work experiences in different domains, as well as your goals for the next 5 to 10 years?
    • Add your answer

Customer Service Representative Interview Questions & Answers

FedEx Express user image nabeeha

posted on 17 Jun 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2024. There was 1 interview round.

Round 1 - interview 

(1 Question)

  • Q1. Can you describe the fedex history
  • Ans. 

    FedEx is a global courier delivery services company founded in 1971.

    • Founded in 1971 by Frederick W. Smith

    • Originally named Federal Express

    • Revolutionized the industry with overnight delivery services

    • Expanded globally through acquisitions like TNT Express

    • Answered by AI
    Add your answer
More about working at Ecom Express
golden leaf award

#8 Best Tech Startup - 2022

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#4 Best Tech Startup - 2021

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#2 Best Large Internet Company - 2021

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Ecom Express Interview FAQs

How many rounds are there in Ecom Express Customer Support Executive interview?
Ecom Express interview process usually has 3 rounds. The most common rounds in the Ecom Express interview process are Resume Shortlist, Case Study and Group Discussion.
How to prepare for Ecom Express Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Ecom Express. The most common topics and skills that interviewers at Ecom Express expect are Customer Service, Excel, customer support, Advanced Excel and Calling.

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Ecom Express Customer Support Executive Interview Process

based on 3 interviews

Interview experience

3.3
  
Average
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Ecom Express Customer Support Executive Salary
based on 7 salaries
₹2.8 L/yr - ₹3.8 L/yr
8% more than the average Customer Support Executive Salary in India
View more details

Ecom Express Customer Support Executive Reviews and Ratings

based on 5 reviews

2.2/5

Rating in categories

2.5

Skill development

2.8

Work-life balance

3.7

Salary

2.4

Job security

2.2

Company culture

2.2

Promotions

2.2

Work satisfaction

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