Ecom Express Senior Executive Operations Interview Questions and Answers

Q1. Previous company salary
Ans. 
I am not comfortable disclosing my previous company salary.
• It is not appropriate to discuss previous salary as it may not be relevant to the current position

• Focus should be on the qualifications and experience that make me a strong candidate for this role

• Salary expectations for this position should be based on the responsibilities and market standards
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Q2. Salary expectation
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Q1. Tell me about yourself?
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Experienced senior executive with a strong background in operations management.
• Over 15 years of experience in leading and optimizing operations for large organizations.

• Proven track record of driving efficiency, cost reduction, and process improvement.

• Expertise in strategic planning, team leadership, and cross-functional collaboration.

• Successfully implemented lean methodologies to streamline operations and enhance produ...read more
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Q2. What do you know about last mile?
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Last mile refers to the final leg of the delivery process, typically from a distribution center to the end customer.
• Last mile is the most crucial and expensive part of the supply chain.

• It involves the transportation of goods from a central hub or warehouse to the customer's doorstep.

• Last mile logistics often face challenges like traffic congestion, limited delivery time windows, and the need for efficient route plannin...read more
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Q1. Operation experience and business value
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Q2. Logistics experience and vertical experience with customer value
Ans. 
I have extensive logistics experience and have worked in various verticals to deliver customer value.
• I have managed end-to-end logistics operations for multiple companies, ensuring timely delivery of goods and optimizing supply chain processes.

• I have worked in industries such as retail, e-commerce, and manufacturing, gaining valuable vertical experience and understanding the unique challenges and opportunities in each ...read more
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Critical situations questions and operations experience for customer first value

Q1. How do you manage CPS
Ans. 
CPS (Critical Path Scheduling) is managed by identifying the critical path, monitoring progress, adjusting timelines as needed, and communicating with stakeholders.
• Identify the critical path by determining the longest sequence of dependent tasks

• Monitor progress regularly to ensure tasks are completed on time

• Adjust timelines as needed to prevent delays on the critical path

• Communicate with stakeholders to keep them infor...read more
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Q2. How would you handle multiple location with 100% accuracy
Ans. 
Implementing standardized processes, utilizing technology, and regular audits
• Implement standardized processes across all locations to ensure consistency and accuracy

• Utilize technology such as centralized software systems for real-time tracking and reporting

• Conduct regular audits and inspections to identify and address any discrepancies or issues

• Provide comprehensive training to staff at all locations to ensure understa
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