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Ecom Express
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Filter reviews by Ecom Express Customer Support Executive Reviews
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Category Ratings
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Salary
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Work-life balance
Company culture
Promotions
Work satisfaction
4 reviews found
Customer Support Executive in Kota
Full Time
Preschool & Primary Education Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Satisfied customer' s issues and make them happy.
- Work-life balance - Good
Dislikes
There is nothing which i dislike about working at ecom express.
- Job security - Poor
Work Details
Work days:Â Monday to Saturday (Flexible Timings)
Work related travel:Â This is a desk job.
Customer Support Executive in Gurgaon / Gurugram
Part Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
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Likes
I like this job because it is both mention Of work from and Office doing for work
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
No
Work Details
Work policy: 2 days/week from office
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
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Customer Support Executive in Bangalore / Bengaluru
Cs Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
Nice Plateform for learning
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Everything is good
Work Details
Exciting
Work days:Â Monday to Saturday (Strict Timings)
Customer Support Executive in Bangalore / Bengaluru
CSR & Sustainability Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
No time to think ourself
Dislikes
Behaviour
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work was super
Work days:Â Monday to Saturday
Top trending discussions
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Team Lead in Bathinda
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
My best company
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No comments
Team Lead in Jangareddigudem
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
NA nothing
Dislikes
NA every time manager feels like company is his own even didn't give respect to employees
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Company culture - Bad
Team Lead in New Delhi
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
Salary is always in timing đź¤
- Salary - Good
Dislikes
Without bribe there is no permotion.
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work timings:Â Flexible Timings
Work related travel:Â This is a desk job.
Employer’s Response
Thank you for your feedback on our work culture. We are continuously striving to build an inclusive and supportive environment at Ecom Express, where all employees feel valued. Our efforts are focused on fostering a positive atmosphere that promotes collaboration, respect, and individual growth for everyone.
Senior Customer Service Executive in Mumbai
Full Time
Marketing and Communication - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time
Dislikes
There is no growth after hard work
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Employer’s Response
We appreciate your input on career growth. Ecom Express offers clear scopes for professional development and advancement. We are committed to expanding opportunities, ensuring that all employees can achieve their full growth potential through learning and progression.
Customer Service Executive in Kolkata
Full Time
Administration Department
Overall Rating
Category Ratings
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Skill development
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Company culture
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Likes
Learn about logistic industry
Dislikes
Only politics is going on.
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Employer’s Response
Thank you for your feedback. We are continuously striving to build an inclusive and supportive environment at Ecom Express, where all employees feel valued. Our efforts are focused on fostering a positive atmosphere that promotes collaboration, respect, and individual growth for everyone.
Deputy Manager in Bhubaneswar
Full Time
Operations Department
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Skill development
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Likes
Good
- Salary - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Nothing as such, guidance is great.
Work Details
Work days:Â Monday to Saturday (Flexible Timings)
Work related travel:Â This is a desk job.
Deputy Manager in New Delhi
Full Time
Finance & Accounting - Other Department
Overall Rating
Category Ratings
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Skill development
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Likes
More opportunities earn as your performance
- Salary - Good
- Skill development - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Few persons give the order for work like a jailer....
Branch Manager in New Delhi
Full Time
Procurement & Supply Chain - Other Department
Overall Rating
Category Ratings
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Skill development
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Likes
Good place
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing for dislike
Senior Associate in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work satisfaction
Company culture
Work-life balance
Likes
No way to like
Dislikes
Everything goes to dislike
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings:Â Strict Timings
Work related travel:Â This is a desk job.
Deputy Manager in Gurgaon / Gurugram
Full Time
SCM & Logistics Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
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Company culture
Work-life balance
Likes
Working at Ecom brings satisfaction, new challenges and learning.
- Salary - Good
- Job security - Excellent
- Promotions - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Little bit unorganised.
Work Details
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This job involves Travel Within Country.
Other Ecom Express Reviews
Alternate Channel Manager in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Every thing is fine at Ecom express specially work culture, employees behavior is awesome.
- Salary - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Only concern is related to growth and promotion.
Work Details
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This is a desk job.
Cluster Head in Bangalore / Bengaluru
Full Time
SCM & Logistics Department
Overall Rating
Category Ratings
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Skill development
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Likes
It was nice early before 2023. Now new management no scope
- Salary - Good
- Promotions - Good
Dislikes
Management has disqualified all the benifits for employees.. There is no Job secure
- Skill development - Bad
- Job security - Bad
- Work satisfaction - Poor
- Work-life balance - Bad
Work Details
Work timings:Â Flexible Timings
Work related travel:Â This job involves Travel Within City.
HUB Incharge in Panipat
Full Time
Service Delivery Department
Overall Rating
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Likes
without any reason they deduct the salary of the delivery boys and after sending the mail it is found out that it was deducted by mistake from finance team and they get it refunded and this is their process every month.
Dislikes
Well, there is nothing good in the culture here
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work timings:Â Flexible Timings
Work related travel:Â This job involves Travel Within City.
Employer’s Response
Thank you for your feedback on our work culture. We are continuously striving to build an inclusive and supportive environment at Ecom Express, where all employees feel valued. Our efforts are focused on fostering a positive atmosphere that promotes collaboration, respect, and individual growth for everyone.
HUB Supervisor in Mumbai
Full Time
Operations Support Department
Overall Rating
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Likes
Salary comes on time last day of month.
Dislikes
They hire people & harrass them after few months that company is reducing by LIFO u should leave. AM and Head Harrassing me since 3 years to leave for no reason. Only reason is Old people are saved as working for 5+ years. No promotion around 2â„… increment . If any theft occurs ur salary we will make sure it deducts from it. Meaningless and pointless meetings are taken after our Duty bother us for 3 to 4 hours. Will change shifts for no reason. Every 6 months need to find job. Being targetted as above for leaving premises....Read More
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work related travel:Â This is a desk job.
Employer’s Response
Thank you for your feedback on our HR processes. We are consistently working on making our HR operations more efficient, transparent, and employee-focused, ensuring that everyone’s experience is streamlined and supportive of their needs.
Supervisor in Lucknow
Full Time
Back Office Department
Overall Rating
Category Ratings
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Skill development
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Likes
It was good to work in E-Com Express because the salary used to come on time and also the timing of everything was right.
- Job security - Good
Dislikes
The biggest issue here was regarding promotion and transfer. Those who do not have connections at the top, nothing happens to them, they just stay at one place.
- Skill development - Poor
- Promotions - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work timings:Â Flexible Timings
Work related travel:Â This is a desk job.
Employer’s Response
We truly appreciate your thoughts. At Ecom Express, we are committed to creating a workplace that’s comfortable, respectful, and motivating. We are continuously improving to ensure all employees feel supported and can thrive in an environment that promotes both personal and professional well-being.
Senior Executive Operations in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
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Skill development
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Likes
Very good company enviornment and excellent infrastructure. I fully enjoyed 4 years in this company and learn from my seniors and colleagues. Ecom Express is number 1 from my side in increament and internet job pramotion. Currently Ecom Express is fully automated and well shuttles in process.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Supervisor in Kolkata
Full Time
SCM & Logistics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Senior management team team is also HR is good behaviour
- Salary - Good
- Skill development - Good
- Job security - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Ground level manager is not good like behaviour and culture, spooning
Work Details
Work timings:Â Strict Timings
Work related travel:Â This is a desk job.
Employer’s Response
Thank you for sharing your views. Our senior management is committed to positive leadership and driving meaningful impact. We remain open to improvements, ensuring we uphold the values of Ecom Express while fostering a supportive environment for all employees.
Deputy Manager Operations in Mumbai
Full Time
Operations Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
I don’t have to share any good note of ecom express managers Managers like Bipin Khandalgaonkar more interested to play dirty minded politics Leaders like Bipin & Kishor patil are not supporting to ground team their support percentage are 0 Even both of them not aware about geographical Mumbai Both are not capable to distribute the locations graphically to the team
- Salary - Good
Dislikes
The language used by Bipin - he will take left and right to employees/ he used the abusing language like - will take you on ride Kishor patil is using abusing language with ground team
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days:Â Monday to Saturday (Strict Timings)
Work related travel:Â This job involves Travel Within City.
Employer’s Response
Thank you for sharing your views. Our senior management is committed to positive leadership and driving meaningful impact. We remain open to improvements, ensuring we uphold the values of Ecom Express while fostering a supportive environment for all employees.
Senior Executive in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like the work environment, working culture, learnings and the activities done specially on festivals.
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Hikes, perks & leanings are ok ok. These days job security is also a concern
Work Details
Work timings:Â Flexible Timings
Work related travel:Â This job involves Travel Within City.
Employer’s Response
We are continuously working to ensure long-term career opportunities for all our employees, fostering confidence in the future.
Operation Supervisor in Kolkata
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
Nothing to like about this company, they don't care about ground level employee such as operation supervisor, Dc head and Fe's
Dislikes
Mass level corruption going on by mid level executive such as Hr, cluster manager and even state heads are involved
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings:Â Strict Timings
Employer’s Response
We are continuously improving to ensure all employees feel supported and can thrive in an environment that promotes both personal and professional well-being.
- HQ - Gurgaon,Haryana, Array
- Logistics
- 10k-50k Employees (India)
- Internet
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AmbitionBox has 4 Ecom Express reviews submitted by Ecom Express employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Ecom Express is the right company for you. 75% of employees repo...rted the working days at Ecom Express as Monday to Saturday. 67% employees reported the work timings at Ecom Express as Flexible timing. Read more- Home >
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