Delhivery Customer Support Executive Reviews

Likes

Kitna bhi kuch bhi karlo salary 3% hi badhega...

Dislikes

Management sirf bolti hai ki appraisal mein badhayenge 5 saal ho gaya ye line sunke lekin 3% hi badhaya har baaar. ye performance wali baat to sirf goli dene ke liye hai...

Work Details

Work policy: only 1 day week off

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Customer Service, Escalation Desk, or Last-Mile Operations, with expertise in handling key clients. With over five years of experience in the logistics industry, I have successfully managed last-mile operations and data analysis.

Dislikes

Pramotion and salary

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

Nothing

Dislikes

Full of politics and partiality, worst management. Worst Managers... Waste of time to explain this, because nothing will change in that company, even your anonymous can't change anything.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The growth which the company has made with so much effective process improvement techniques.

Dislikes

The bad management which is being supported by upper management without any clarifications or investigation.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance was good Have time to work on yourself

Dislikes

Experience is a big thing which affect badly to other work and impact your job badly Office politics

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

I learnt and learning alot from this company.

Dislikes

No manpower. 2 employee have to run the facility. No weekoff. If you take weekoff, the other will have to do the whole day. 365 days facility open.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Salary increment Work culture Assistant Manager, Manager, All the seniors are very bad and uneducated people they will treat you like a labour

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

As a beginner in logistics field we can learn end to end with pressure, given role is can satisfy

Dislikes

Fully pressure, top profile to low profile No increments, no work life balance for LM ops team,really it's to learn work better to switch with Skills to another MNC

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Mumbai HQ is quite Peaceful only if your manager is from another city. Salary for intern convert into full time on Delhivery payroll only

Dislikes

Micromanagement. Manager is dumb to handle team. Attrition is at peak. Forces to resign during probation without specific reason. No job security no promotions till 8 years. Cross border team leaves due to no business and silent lay offs.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Hybrid working

Dislikes

Work culture is bad. No.fixed working hours. PM have no clue about the product. Unstructured process. No hierarchy among teams.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Totally depends on the team you are working with. Initially I used to like it because of a certein manager who would respect and trust my judgement. For some time, there was a growth.

Dislikes

Work culture, colleagues. There is no transparency and everyone is just looking out for themselves while sabotaging other people's careers. Poor work life balance and a lot of dreamy expectations which are not even communicated properly.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Only you will get salary on time.

Dislikes

No training program, You have to work after your shift, reimbursement rejected, You have to go to lodge FIR no legal support, why I suppose to lodge FIR company should have their legal team.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Delhivery have good work culture, ground team have good time to work they are not involved in all time calls.

Dislikes

Now a days, some of de hiring cases came across, which were without any reason and this was done due to cost cutting.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Likes

Dislikes

Hi, I left the delivery company because of favoritism within the organization. Hard work and performance were not valued, and those who worked the most didn’t get growth opportunities. Additionally, the manager was not supportive when it came to salary increments.

Work Details

Work policy: Working in hybrid mode is not difficult when the manager is cooperative, and there is a single manager to report to for all hybrid tasks. This makes the work smoother and more enjoyable. However, in

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

Just need work and performance on crm meanwhile manager ask only for target to be completed in given time

Dislikes

Less time to prove yourself as good working employee. I joined company in oct 2023 to feb 2024.my target was 20 tons and three onboarding. I have on-board two clients nd 3tons . I was focusing on a client name affy pharma regularly following the client to be onboarding nd give some consignment but that time the customer was busy in internal audits and asked me they will use our services after completion of internal audits but my manager Mohd Dilshad and HR Elvic colaco pressurized me to resign as soon as possible on basis of poor work performance...if they will give me another week then. I am sure and confident that they will start using our services because after joining on another job in different company I visited again affy pharma and that time he was filling bills of Delhivery Limited.. then I asked him that sir if you use This service sometimes earlier my job would be in my hand.. But I suffered a lot nd get nothing but a not...Read More

Work Details

Work policy: No need to visit office directly visit to clients randomly

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Employees often mention a collaborative and supportive environment where ideas are encouraged and teamwork is valued. Many employees enjoy the exciting and challenging nature of the work, with opportunities to tackle complex problems.

Dislikes

Many employees report long working hours and difficulty maintaining a healthy work-life balance, particularly during peak seasons. Complaints about inconsistent leadership, poor communication, and a lack of support from management, especially at lower levels.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.