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Shadowfax Technologies

3.5

based on 1.4k Reviews

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Shadowfax Technologies Customer Support Executive Reviews

Updated 27 Mar, 2025

Category Ratings

4.0

Work Satisfaction

3.9

Job Security

3.8

Company Culture

3.8

Work-Life Balance

2.6

Salary

2.6

Skill Development

2.3

Promotions

What employees say about Shadowfax Technologies?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

40% employees reported

Flexible timing

50% employees reported

Within city

50% employees reported

View more detailed insights

Gender based rating

3.8

Rated by Women

4 reviews

3.6

Rated by Men

4 reviews

Shadowfax Technologies is rated 3.5 out of 5 stars on AmbitionBox, based on 8 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction ... Read more

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8 reviews found

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Customer Support Executive in Bangalore / Bengaluru

Full Time

Quality control Department

4.0

posted on 26 Aug 2023

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Read Shadowfax Technologies Customer Support Executive Reviews based on locations

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Top trending discussions

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Help to Understand

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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HQ - Bangalore,Karnataka, India

Logistics

1k-5k Employees (India)

Public

Internet

People also ask about Shadowfax Technologies's Customer Support Executives

Is Shadowfax Technologies a good place to work for Customer Support Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 8 employee reviews, it's clear that most customer support executives have an average experience working at Shadowfax Technologies. Work Satisfaction holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 2.3.

Does Shadowfax Technologies pay their Customer Support Executives well?

According to AmbitionBox reviews, Shadowfax Technologies customer support executives rate their salary and benefits at 2.6 out of 5, based on 8 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Shadowfax Technologies's customer support executives salaries here .

How is the work culture at Shadowfax Technologies for Customer Support Executives?

Work culture at Shadowfax Technologies for customer support executives is rated 3.8 out of 5 by 8 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.

How is the job security at Shadowfax Technologies for Customer Support Executives?

Based on 8 reviews on AmbitionBox, Shadowfax Technologies's customer support executives rate job security at 3.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Shadowfax Technologies.

Shadowfax Technologies Customer Support Executive Reviews by Locations

Shadowfax Technologies Customer Support Executive Bangalore / Bengaluru Reviews

Shadowfax Technologies Reviews by Designations

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AmbitionBox has 8 Shadowfax Technologies reviews submitted by Shadowfax Technologies employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Shadowfax Technologies is the right company for you. 40% of emplo...