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DTDC Express

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based on 2.7k Reviews

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DTDC Express Customer Support Executive Reviews

based on 19 reviews

Updated 21 Jan, 2025

Overall Rating

4.2/5

How AmbitionBox ratings work?

5

10

4

5

3

2

2

1

1

1

Category Ratings

4.1

Company culture

4.1

Skill development

3.9

Salary

3.9

Work-life balance

3.9

Work satisfaction

3.3

Job security

3.3

Promotions

DTDC Express is rated 4.2 out of 5 stars on AmbitionBox, based on 19 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Read more

DTDC Express is rated 4.2 out of 5 stars on AmbitionBox, based on 19 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

19 reviews found

Sort by: Popular

Customer Support Executive in Chennai

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 07 Jan 2025

Likes

Good Company, Good Start For Beginners

Salary - Good
Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Not Bad

Work Details

Work days: Monday to Friday

Customer Support Executive in Indore (working remotely)

Full Time

·

Customer Success, Service & Operations - Other Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 30 Sep 2024

Likes

Nothing as such

Dislikes

No professionalism

Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor

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Customer Support Executive in New Delhi

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 Jul 2024

Likes

Avarage

Salary - Good
Skill development - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Appraisal 🫠🥺 That Use Improvement

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Support Executive in New Delhi

Full Time

·

Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Mar 2024

Likes

DTDC best company I need a job

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Ahmedabad

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 25 Sep 2023

Likes

Nothing

Dislikes

Everything Everything everything everything

Skill development - Poor
Job security - Bad
Promotions - Poor
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Bangalore / Bengaluru

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 02 Oct 2023

Likes

Friendly colleagues

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

U won’t get leaves always

Customer Support Executive (working remotely)

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Jan 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

You are reading trusted reviews. Keep reading to find out more about DTDC Express.

Customer Support Executive (working remotely)

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 02 Aug 2024

Likes

Coworkers are helping nature.

Salary - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Long working hours.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Support Executive in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Sep 2023

Likes

We can learn more things in this job

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is Dislikes

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday

Work related travel: This job involves Travel Within City.

Customer Support Executive in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Oct 2023

Likes

Wonderful experience and well being team

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Non

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Mumbai

Full Time

·

Import & Export Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Aug 2018

Likes

No words

Dislikes

Hr Rules are wrong

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Ahmedabad

Customer Support Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 11 Jan 2022

Likes

This work can be good for freshers for English learning and for better conversations skills

Dislikes

The Work Experience is not that great but it is fine but the management is not responsive at all to their employees and customers also

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

The job is good but the customer is complaining about the service that we provide

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Coimbatore

Administration Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 May 2022

Likes

Excellent Growth

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Mumbai

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 06 Apr 2021

Likes

DTDC is the best place to work. During pandemic also we got a great support from DTDC.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

I don't think there is something which I dont like about DTDC

Work Details

It is good l learnt so many new things here about the courier and cargo

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Ahmedabad

Customer Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Mar 2021

Likes

Nothing

Dislikes

Irregular Not good for growth

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Worst

Work days: Monday to Saturday (Strict Timings)

Customer Support Executive in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 May 2021

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

The job is quite interesting I struggled a bit in the beginning as there was no formal training session. I learnt everything in the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Bangalore / Bengaluru

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Feb 2022

Likes

Best place to learn new knowledge, good working environment

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Supportive

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Bangalore / Bengaluru

CRM Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

1.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Sep 2018

Likes

Working environment was fine and good teammates but onlything is not satisfied with salary

Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Low salary

Salary - Poor
Job security - Bad

Work Details

Good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Bangalore / Bengaluru

Full Time

·

Other Hospital Staff Department

5.0

posted on 15 Feb 2024

Overall Rating

Top trending discussions

View All

a technical lead

11 YoE .NET Dev, Offer 1-36 LPA Hyderabad vs offer 2- 30 LPA Bengaluru

11 YoE .NET Developer, I'm already in Bengaluru. Offer 1 - 36-37 LPA - Hyderabad Hybrid - Service company (30K Employee). Offer 2- 30 LPA - Bengaluru Hybrid - Product Company(Less famous product company, but basis the interview I liked the company). Last CTC 29 LPA including Bonus.

Got a question about DTDC Express?

Ask anonymously on communities.

More about working at DTDC Express

HQ - Bangalore/Bengaluru, Karnataka, India
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1k-5k Employees (India)

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DTDC Express Customer Support Executive Reviews by Locations

DTDC Express Customer Support Executive Bangalore / Bengaluru Reviews

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 19 DTDC Express reviews submitted by DTDC Express employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if DTDC Express is the right company for you. 86% of employees rep...orted the working days at DTDC Express as Monday to Saturday. 62% employees reported the work timings at DTDC Express as Strict timing. Read more

Home >
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DTDC Express Reviews >
DTDC Express Customer Support Executive Reviews

Gender Based Ratings for DTDC Express Customer Support Executive

based on 19 reviews

4.4

Rated by 9 Women

Rated 4.3 for Work-life balance and 4.3 for Company culture

3.9

Rated by 10 Men

Rated 4.1 for Skill development and 3.8 for Company culture

Working Days for DTDC Express Customer Support Executive

based on 19 reviews

Monday to Saturday

86%

Rotational Shift

7%

Monday to Friday

7%

Work Timings for DTDC Express Customer Support Executive

based on 19 reviews

Flexible timing

Strict (10am - 7pm)

Strict (10.30am - 7pm)

38%

18%

9%

35% employees reported other strict timings

Shift Timings for DTDC Express Customer Support Executive

based on 19 reviews

Day shift

100%

Business Travel for DTDC Express Customer Support Executive

based on 19 reviews

No travel

75%

Within city

25%

DTDC Express Customer Support Executive Salary

based on 53 salaries

₹1.3 L/yr - ₹3.5 L/yr

19% less than the average Customer Support Executive Salary in India

View more details

Employee Benefits for DTDC Express Customer Support Executive

Health insurance

1 total response

Cafeteria

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

View All

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