DTDC Express Customer Support Executive Reviews by 10+ Employees | Rated 4.0/5

17 reviews found

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Customer Support Executive in Indore (working remotely)

Full Time

Customer Success, Service & Operations - Other Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 30 Sep 2024

Likes

Nothing as such

Dislikes

No professionalism

Customer Support Executive in New Delhi

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 03 Jul 2024

Likes

Avarage

Dislikes

Appraisal 🫠🥺 That Use Improvement

Work Details

Work days: Monday to Saturday (Strict Timings)

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Customer Support Executive in New Delhi

Full Time

Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 09 Mar 2024

Likes

DTDC best company I need a job

Dislikes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Ahmedabad

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 25 Sep 2023

Likes

Nothing

Dislikes

Everything Everything everything everything

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 02 Oct 2023

Likes

Friendly colleagues

Dislikes

U won’t get leaves always

Customer Support Executive (working remotely)

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 02 Aug 2024

Likes

Coworkers are helping nature.

Dislikes

Long working hours.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Hyderabad / Secunderabad

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 Sep 2023

Likes

We can learn more things in this job

Dislikes

There is Dislikes

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday

Work related travel: This job involves Travel Within City.

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Customer Support Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 22 Oct 2023

Likes

Wonderful experience and well being team

Dislikes

Non

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Support Executive in Mumbai

Full Time

Import & Export Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 28 Aug 2018

Likes

No words

Dislikes

Hr Rules are wrong

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Ahmedabad

Customer Support Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 11 Jan 2022

Likes

This work can be good for freshers for English learning and for better conversations skills

Dislikes

The Work Experience is not that great but it is fine but the management is not responsive at all to their employees and customers also

Work Details

The job is good but the customer is complaining about the service that we provide

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Coimbatore

Administration Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 May 2022

Likes

Excellent Growth

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Mumbai

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 06 Apr 2021

Likes

DTDC is the best place to work. During pandemic also we got a great support from DTDC.

Dislikes

I don't think there is something which I dont like about DTDC

Work Details

It is good l learnt so many new things here about the courier and cargo

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Ahmedabad

Customer Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 17 Mar 2021

Likes

Nothing

Dislikes

Irregular Not good for growth

Work Details

Worst

Work days: Monday to Saturday (Strict Timings)

Customer Support Executive in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 May 2021

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Work Details

The job is quite interesting I struggled a bit in the beginning as there was no formal training session. I learnt everything in the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Bangalore / Bengaluru

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 18 Feb 2022

Likes

Best place to learn new knowledge, good working environment

Dislikes

Nothing

Work Details

Supportive

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Bangalore / Bengaluru

CRM Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 27 Sep 2018

Likes

Working environment was fine and good teammates but onlything is not satisfied with salary

Dislikes

Low salary

Work Details

Good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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AmbitionBox has 17 DTDC Express reviews submitted by DTDC Express employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if DTDC Express is the right company for you. 93% of employees rep...Read more

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DTDC Express Customer Support Executive Reviews

DTDC Express Customer Support Executive Reviews

17 reviews found

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