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Bird Worldwide Flight Services Customer Service Executive Interview Questions and Answers

Updated 23 Sep 2023

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Customer Service Executive Interview Questions

user image Mansi mittal

posted on 23 Sep 2023

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (4 Questions)

  • Q1. Introduce yourself
  • Q2. Why you want to join aviation industry
  • Q3. Why should we hire you
  • Q4. Tell me about your background
3

Group Discussion Round

Is higher studies is compulsory or not

4

HR Round (4 Questions)

  • Q1. Introduce yourself
  • Q2. Tell me about your background
  • Q3. Area of interest
  • Q4. How do you spend your last vacation
5

Grooming test Round (1 Question)

  • Q1. Check your grooming skills
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 -

I applied via Walk-in and was interviewed in Jun 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Case Study Round

Know about the CSA and how to solve the problems of passengers

3

HR Round (5 Questions)

  • Q1. Tell about yourself and confident questions and how. Do you like airport jobs?
  • Q2. What is airport security
  • Q3. What is the airport functions and how to good a job for you
  • Q4. Tell about your place
  • Q5. How many flights handled by BWFS and which are they

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm and be polite

Customer Service Executive Interview Questions

user image Soumi Mitra

posted on 15 Feb 2022

I applied via Referral and was interviewed in Jan 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (4 Questions)

  • Q1. What is your family background?
  • Q2. What are your salary expectations?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident...smile in your face...

I applied via Walk-in and was interviewed in Jun 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - ........

Bird Worldwide Flight Services interview questions for designations

 Customer Service Agent

 (2)

 Customer Service Associate

 (1)

 Customer Service Host

 (1)

 Passenger Service Executive

 (5)

 Customer Care Associate

 (1)

 Ground Staff

 (2)

 Senior Officer

 (1)

 Supervisor

 (1)

Interview questions from similar companies

Interview experience
2
 Poor
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Group Discussion Round

Prime minister and Chief Minister

2

One-on-one Round (4 Questions)

  • Q1. Tell Me about yourself
  • Q2. Can You speak hindi
  • Q3. Tell me Something about AISATS
  • Q4. Your Skills and Experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be Clear with your answers and don’t fumble. Clear vocabulary is a must
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Group Discussion Round

Tell me about your hobbies?

2

HR Round (3 Questions)

  • Q1. Tell me about yourself?
  • Q2. What is custom service executive?
  • Q3. Tell me about your family background?
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 -

I was interviewed in Feb 2024.

2 Interview Rounds

1

Aptitude Test Round

Great need to work on the way to understand the situation of the pattern

2

One-on-one Round (4 Questions)

  • Q1. Just normal question about Tell me about your self
  • Q2. Tell me about yourself
  • Q3. Most common query asked by the passager
  • Q4. Thoughts on india market
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Jan 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. What was the most memorable day of your life explain it ?
  • Q2. How you are pursuing your graduation?
2

One-on-one Round (2 Questions)

  • Q1. General questions
  • Q2. Vercent 2 times

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be scare5 the HR will 100% help you to clear the exam they want you to be in their organization.
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Monster and was interviewed before Apr 2023.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. THEY WILL ASK YOU ABOUT YOUR QUALIFICATION AND EXPERIENCE YOU HAVE
2

One-on-one Round (1 Question)

  • Q1. DETAILED DISCUSSION ON JOB PROFILE WITH MANAGER

Interview Preparation Tips

Interview preparation tips for other job seekers - BE CONFIDENT
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed before Oct 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Are you felxible to work in any given shift as per requirements
  • Q2. Yes .if it is required for company .
3

Aptitude Test Round

There was 4 exam related airline functions n opration

Interview Preparation Tips

Interview preparation tips for other job seekers - Do what you love to do .do love the job you want to do.always respect your partners at job .it's junior or senior.

Bird Worldwide Flight Services Interview FAQs

How many rounds are there in Bird Worldwide Flight Services Customer Service Executive interview?
Bird Worldwide Flight Services interview process usually has 3-4 rounds. The most common rounds in the Bird Worldwide Flight Services interview process are HR, Resume Shortlist and Group Discussion.
What are the top questions asked in Bird Worldwide Flight Services Customer Service Executive interview?

Some of the top questions asked at the Bird Worldwide Flight Services Customer Service Executive interview -

  1. How many flights handled by BWFS and which are t...read more
  2. What is airport secur...read more
  3. Area of inter...read more

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People are getting interviews through

based on 3 Bird Worldwide Flight Services interviews
WalkIn
Referral
67%
33%
Moderate Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Bird Worldwide Flight Services Customer Service Executive Salary
based on 73 salaries
₹1.5 L/yr - ₹4 L/yr
9% less than the average Customer Service Executive Salary in India
View more details

Bird Worldwide Flight Services Customer Service Executive Reviews and Ratings

based on 19 reviews

3.0/5

Rating in categories

3.8

Skill development

3.2

Work-Life balance

2.5

Salary & Benefits

3.1

Job Security

2.8

Company culture

2.5

Promotions/Appraisal

2.6

Work Satisfaction

Explore 19 Reviews and Ratings
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