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Bird Worldwide Flight Services Customer Service Executive Interview Questions and Answers for Experienced

Updated 23 Sep 2023

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Customer Service Executive Interview Questions

user image Mansi mittal

posted on 23 Sep 2023

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (4 Questions)

  • Q1. Introduce yourself
  • Q2. Why you want to join aviation industry
  • Q3. Why should we hire you
  • Q4. Tell me about your background
3

Group Discussion Round

Is higher studies is compulsory or not

4

HR Round (4 Questions)

  • Q1. Introduce yourself
  • Q2. Tell me about your background
  • Q3. Area of interest
  • Q4. How do you spend your last vacation
5

Grooming test Round (1 Question)

  • Q1. Check your grooming skills

I applied via Walk-in and was interviewed in Jun 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - ........

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 -

I was interviewed in Feb 2024.

2 Interview Rounds

1

Aptitude Test Round

Great need to work on the way to understand the situation of the pattern

2

One-on-one Round (4 Questions)

  • Q1. Just normal question about Tell me about your self
  • Q2. Tell me about yourself
  • Q3. Most common query asked by the passager
  • Q4. Thoughts on india market
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Nov 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Group Discussion Round

What is customer service

3

One-on-one Round (4 Questions)

  • Q1. What is aviation
  • Q2. How will handle an angry passenger
  • Q3. What is aviation security
  • Q4. What is your salary expectation
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Newspaper Ad and was interviewed in Oct 2022.

2 Interview Rounds

1

Group Discussion Round

Any topic need to speak continuously 40 sec.

2

One-on-one Round (1 Question)

  • Q1. Normal question tell me about yourself, Do you know about aviation industry. Any past experience etc.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 -
Result
 -

I applied via Walk-in and was interviewed before Apr 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Group Discussion Round

We seated in a hall there one topic was given to us we around 50 people speak one by one to that topic.

3

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself? why you left your last job?
  • Q2. What do you join us? How much salary did you except from us?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident stay smart be dress well be focused what the question asked by HR give the positive answer with ethical way.
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Jun 2023.

1 Interview Round

1

HR Round (3 Questions)

  • Q1. Tell me something about yourself Are u comfortable in hindi as well About my family Am I ready to relocate and working in shifts
  • Q2. About my family
  • Q3. Comfortable in shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - You should give it a try its easy and smooth process
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Apr 2023.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Tell me about yourself
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed before Oct 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (2 Questions)

  • Q1. Are you felxible to work in any given shift as per requirements
  • Q2. Yes .if it is required for company .
3

Aptitude Test Round

There was 4 exam related airline functions n opration

Interview Preparation Tips

Interview preparation tips for other job seekers - Do what you love to do .do love the job you want to do.always respect your partners at job .it's junior or senior.
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 -
Result
Selected  Selected

I applied via Walk-in and was interviewed before Apr 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Tell me something about you
  • Q2. About my family background
  • Q3. My hobbies ,why do I want to join the company

Interview Preparation Tips

Interview preparation tips for other job seekers - Be possitive and keep smiling ..If you don’t know about any topic just tell them I don’t have any idea about the topic

Bird Worldwide Flight Services Interview FAQs

How many rounds are there in Bird Worldwide Flight Services Customer Service Executive interview for experienced candidates?
Bird Worldwide Flight Services interview process for experienced candidates usually has 5 rounds. The most common rounds in the Bird Worldwide Flight Services interview process for experienced candidates are HR, Group Discussion and Resume Shortlist.
What are the top questions asked in Bird Worldwide Flight Services Customer Service Executive interview for experienced candidates?

Some of the top questions asked at the Bird Worldwide Flight Services Customer Service Executive interview for experienced candidates -

  1. Area of inter...read more
  2. How many flights handled by BWFS and which are t...read more
  3. What is airport secur...read more

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Bird Worldwide Flight Services Customer Service Executive Salary
based on 73 salaries
₹1.5 L/yr - ₹4 L/yr
9% less than the average Customer Service Executive Salary in India
View more details

Bird Worldwide Flight Services Customer Service Executive Reviews and Ratings

based on 19 reviews

3.0/5

Rating in categories

3.8

Skill development

3.2

Work-Life balance

2.5

Salary & Benefits

3.1

Job Security

2.8

Company culture

2.5

Promotions/Appraisal

2.6

Work Satisfaction

Explore 19 Reviews and Ratings
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