Bird Worldwide Flight Services Customer Care Associate Interview Questions and Answers

Based on aviation and maths

Q1. Tell about your self
Add your answer
Q2. Why do choose the job
Ans. 
I choose this job because I enjoy helping others and have a passion for providing excellent customer service.
• Passion for helping others

• Enjoy providing excellent customer service

• Opportunity to make a positive impact on customers' experiences
Answered by AI
Add your answer
Q3. Who is customer
Ans. 
A customer is an individual or organization that purchases goods or services from a business.
• Customers can be individuals or businesses

• Customers provide revenue for the business

• Customer satisfaction is important for business success

• Examples: A person buying a coffee at a cafe, a company purchasing office supplies
Answered by AI
Add your answer

Q1. What's your qualification
Ans. 
I have a Bachelor's degree in Business Administration with a focus on customer service.
• Bachelor's degree in Business Administration

• Specialization in customer service

• Relevant coursework in communication and problem-solving

• Previous experience in customer service roles
Answered by AI
Add your answer
Q2. Salary expectation
Add your answer

Q1. Tell me something about yourself Are u comfortable in hindi as well About my family Am I ready to relocate and working in shifts
Add your answer
Q2. About my family
Add your answer
Q3. Comfortable in shifts
Add your answer

Prime minister and Chief Minister

Q1. Tell Me about yourself
Add your answer
Q2. Can You speak hindi
Ans. 
Yes, I am fluent in Hindi and can communicate effectively in both English and Hindi.
• Fluent in Hindi language

• Able to communicate effectively in both English and Hindi

• Can assist Hindi-speaking customers with their queries and concerns
Answered by AI
Add your answer
Q3. Tell me Something about AISATS
Ans. 
AISATS is a joint venture company between Air India and SATS Ltd, providing ground handling services at major airports in India.
• AISATS offers a wide range of services including passenger handling, ramp handling, cargo handling, and aircraft maintenance.

• The company operates at airports such as Delhi, Mumbai, Bengaluru, and Hyderabad.

• AISATS is known for its efficient and reliable services in the aviation industry.

• The com...read more
Answered by AI
Add your answer
Q4. Your Skills and Experiences
Add your answer

We seated in a hall there one topic was given to us we around 50 people speak one by one to that topic.

Q1. Tell me about yourself? why you left your last job?
Add your answer
Q2. What do you join us? How much salary did you except from us?
Add your answer

Any topic need to speak continuously 40 sec.

Q1. Normal question tell me about yourself, Do you know about aviation industry. Any past experience etc.
Add your answer

Q1. Are you felxible to work in any given shift as per requirements
Add your answer
Q2. Yes .if it is required for company .
Add your answer

There was 4 exam related airline functions n opration

Great need to work on the way to understand the situation of the pattern

Q1. Just normal question about Tell me about your self
Add your answer
Q2. Tell me about yourself
Add your answer
Q3. Most common query asked by the passager
Add your answer
Q4. Thoughts on india market
Ans. 
India market is diverse and rapidly growing, offering great opportunities for customer service executives.
• India has a large and diverse customer base with varying needs and preferences.

• Rapidly growing economy leading to increased demand for customer service across industries.

• Cultural nuances and regional differences require tailored customer service strategies.

• Emerging technologies and digitalization are transforming c...read more
Answered by AI
Add your answer