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Go First Customer Service Executive Interview Questions and Answers for Experienced

Updated 13 Oct 2023

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Customer Service Executive Interview Questions

user image Rohit Tiwary

posted on 13 Oct 2023

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed before Oct 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Are you felxible to work in any given shift as per requirements
  • Q2. Yes .if it is required for company .
3

Aptitude Test Round

There was 4 exam related airline functions n opration

Interview Preparation Tips

Interview preparation tips for other job seekers - Do what you love to do .do love the job you want to do.always respect your partners at job .it's junior or senior.

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 -

I was interviewed in Feb 2024.

2 Interview Rounds

1

Aptitude Test Round

Great need to work on the way to understand the situation of the pattern

2

One-on-one Round (4 Questions)

  • Q1. Just normal question about Tell me about your self
  • Q2. Tell me about yourself
  • Q3. Most common query asked by the passager
  • Q4. Thoughts on india market
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (4 Questions)

  • Q1. Introduce yourself
  • Q2. Why you want to join aviation industry
  • Q3. Why should we hire you
  • Q4. Tell me about your background
3

Group Discussion Round

Is higher studies is compulsory or not

4

HR Round (4 Questions)

  • Q1. Introduce yourself
  • Q2. Tell me about your background
  • Q3. Area of interest
  • Q4. How do you spend your last vacation
5

Grooming test Round (1 Question)

  • Q1. Check your grooming skills
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Newspaper Ad and was interviewed in Oct 2022.

2 Interview Rounds

1

Group Discussion Round

Any topic need to speak continuously 40 sec.

2

One-on-one Round (1 Question)

  • Q1. Normal question tell me about yourself, Do you know about aviation industry. Any past experience etc.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Apr 2023.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Tell me about yourself
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (1 Question)

  • Q1. Why do u think u are fit for this role
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 More than 8 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Jun 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Self introduction and technical questions your work related
  • Q2. Situation based questions
3

Google meet Round (2 Questions)

  • Q1. Technical questions
  • Q2. How you manage customer complain on Arrival (MHB)
4

Medical Round (1 Question)

  • Q1. Only paper work

I applied via Company Website and was interviewed in Jun 2021.

6 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and speak fluently. Also listen carefully to each and every questions asked by the interviewer.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Nov 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Group Discussion Round

What is customer service

3

One-on-one Round (4 Questions)

  • Q1. What is aviation
  • Q2. How will handle an angry passenger
  • Q3. What is aviation security
  • Q4. What is your salary expectation

I applied via Walk-in and was interviewed in Jun 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - ........

Go First Interview FAQs

How many rounds are there in Go First Customer Service Executive interview for experienced candidates?
Go First interview process for experienced candidates usually has 3 rounds. The most common rounds in the Go First interview process for experienced candidates are Resume Shortlist, HR and Aptitude Test.
How to prepare for Go First Customer Service Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Go First. The most common topics and skills that interviewers at Go First expect are Customer Service, Front Office Operations and cse.

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Go First Customer Service Executive Salary
based on 119 salaries
₹1 L/yr - ₹4.5 L/yr
At par with the average Customer Service Executive Salary in India
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Go First Customer Service Executive Reviews and Ratings

based on 41 reviews

3.8/5

Rating in categories

4.0

Skill development

3.4

Work-Life balance

3.4

Salary & Benefits

3.3

Job Security

3.4

Company culture

3.3

Promotions/Appraisal

3.7

Work Satisfaction

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