Vistara Senior Customer Service Executive Interview Questions and Answers

Q1. App se koi ghuse me bat karta hai to kya karegi
Add your answer
Q2. App ko koi jyda selery dega to app job choregi ya nhi
Ans. Sir me job to nhi chorungi q ki ye mera mn lyak kam.hai jisme mn lge ohi kam karna chiye
Answered Anonymously
Add your answer
Q3. App tecket executive q karna chati hai
Add your answer
Q4. Q sir me isme mhir hu or me achhe se kar leti hu
Add your answer
Q5. App se koi staff batimiji se bat karta hai to kya karegi
Add your answer
Q6. Me use achhe se bat karungi
Add your answer

Jyoti singh vill eksar post eksar

Q1. Self introduction and technical questions your work related
Add your answer
Q2. Situation based questions
Add your answer

Q1. Technical questions
Add your answer
Q2. How you manage customer complain on Arrival (MHB)
Ans. 
I manage customer complaints on arrival by actively listening, empathizing, and resolving their issues promptly.
• Actively listen to the customer's complaint without interrupting

• Empathize with the customer and acknowledge their frustration

• Apologize for any inconvenience caused and assure them that their complaint will be addressed

• Resolve the issue promptly by offering a solution or escalating it to the appropriate depart...read more
Answered by AI
View 1 more answer

Q1. Only paper work
Add your answer

Q1. Previous job experience , salary expectations
Add your answer

Latest gd topics and if gd is cleared then on personal interview they will ask you about yourself to check your english

Q1. Tell me about yourself
Add your answer
Q2. Why indigo airlines Are you able to work on odd shifts
Add your answer

Q1. They won't ask you anything serious. How do you deal with customers, calls, etc.
Add your answer
Q2. Don't worry about it
Add your answer

Q1. Do you have any experience from aviation?
Add your answer
Q2. Are you comfortable for rotational shifts?
Add your answer

Great need to work on the way to understand the situation of the pattern

Q1. Just normal question about Tell me about your self
Add your answer
Q2. Tell me about yourself
Add your answer
Q3. Most common query asked by the passager
Add your answer
Q4. Thoughts on india market
Ans. 
India market is diverse and rapidly growing, offering great opportunities for customer service executives.
• India has a large and diverse customer base with varying needs and preferences.

• Rapidly growing economy leading to increased demand for customer service across industries.

• Cultural nuances and regional differences require tailored customer service strategies.

• Emerging technologies and digitalization are transforming c...read more
Answered by AI
Add your answer

Q1. Can you describe the profile of your previous company and your role there?
Ans. 
I worked at a fast-paced retail company as a Customer Service Associate.
• Assisted customers with product inquiries and issues

• Processed returns and exchanges

• Handled customer complaints and resolved issues

• Collaborated with other departments to ensure customer satisfaction
Answered by AI
Add your answer
Q2. What is your experience in the travel industry, and how extensive is your knowledge in this field?
Ans. 
I have 3 years of experience in the travel industry, specializing in booking flights, hotels, and car rentals.
• Worked as a travel agent for a major agency, handling customer inquiries and bookings

• Familiar with various booking platforms and systems such as Sabre and Amadeus

• Assisted customers with itinerary planning, visa requirements, and travel insurance options
Answered by AI
Add your answer